Dear Mrs. Amira,
Warm greetings from the island of Gili Trawangan, Lombok.
Thank you for taking the time to share your experience during your stay at our hotel.
We are very happy that Mrs. Amira was able to enjoy the services we provide. Sorry if something is not pleasing, we will always try to provide the best facilities and services for our guests.
We also apologize for the inconvenience caused by a government project that is near our hotel area, on the beach which is planned to be completed in the next 1 to 2 months. We have tried to communicate with the project manager about the inconvenience caused, both for hotel guests and for ourselves.
We are waiting for Mrs. Amira to return to Gili Trawangan.
Regards,
Didik Harijanto (General Manager)