8.1
Very Good
From 769 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.2
Meal
7.8
Location
8.4
Service and Facilites
8.2
People often mention about Blitz Hotel Batam Centre
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Staff Friendliness (4)
Bedroom (4)
Distance to City Center (3)
Ambiance (3)
Bathroom (3)
Surroundings (2)
Accessibility (2)
Check-in/out Time (2)
Hotel Area (2)
Family Friendly (1)
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Traveler Reviews Blitz Hotel Batam Centre
Number of reviews per page
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40
Customer reviews
M***d
Staycation
5.9
/10
Reviewed 11 week(s) ago
It's check-in time but there are no towels. How are we going to take a shower, Sis?
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Accommodation's Reply
06 Mar 2025
Thank you for your valuable feedback. We are very sorry to hear that you did not receive towels upon check-in. We have forwarded this complaint to the housekeeping team and operations manager for immediate action. We will improve coordination and ensure that all rooms are equipped with complete toiletries before guests arrive. We will also conduct retraining for all staff on room cleaning service standards. We hope that you will give us the opportunity to improve your experience in the future. If there is anything else we can help you with, please do not hesitate to contact us.
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N***g
6.8
/10
Reviewed 14 week(s) ago
Wifi is not good, shower water is not hot/warm, parking is difficult, TV channels are not good and there are no broadcasts.
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1 people find it helpful
P***e
8.8
/10
Reviewed 17 week(s) ago
Strategic location. Complete culinary around. Clean rooms.
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Accommodation's Reply
05 Jan 2025
We really appreciate your review, It's great to know that you found our place strategic and enjoyed the various culinary options around. Cleanliness is our top priority, and we are glad you felt it. See you on your next visit. Regards, Sandi
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agustinus d.
Business
8.5
/10
Reviewed 19 week(s) ago
According to price and location
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Accommodation's Reply
05 Jan 2025
Thank you very much Mr. Agustinus, for your positive review, We are glad to hear that you feel our price is in line with the service we provide and enjoy our strategic location. We look forward to welcoming you back on your next visit. Regards, sandi
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R***a
Staycation
6.5
/10
Reviewed 22 week(s) ago
Please pay special attention to the cleanliness of the pillows, because they directly touch the head. The pillows are very dirty as in the photo, yellow and moldy. It is not appropriate to give such pillows to hotel guests.
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1 people find it helpful
i***a
5.8
/10
Reviewed 22 week(s) ago
Uncomfortable room.
Floor. Wall. Peeling.
Bathroom is not clean.
Sheets and towels are not clean (dull and shabby).
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1 people find it helpful
T***y
Transit
6.5
/10
Reviewed 26 week(s) ago
Hotel did not change the bed sheet the previous guest 's perfume still lingered on the pillow.
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M***d
Staycation
8.5
/10
Reviewed 26 week(s) ago
Comfortable, close to everywhere, in the middle of the city.
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D***d
6.4
/10
Reviewed 43 week(s) ago
Many hotel facilities were damaged.
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1 people find it helpful
U***I
Leisure
9.4
/10
Reviewed 48 week(s) ago
The hotel room was spacious because it was said to be stunning, so it was upgraded. Comfortable.
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J***a
Staycation
9.4
/10
Reviewed 56 week(s) ago
Dari sudut ruangan kamar, tempat tidur, jendela, cermin, toilet cukup memuaskan. Will come back here if I have time hehe 😄😊
1 people find it helpful
ht
hari t.
6.0
/10
Reviewed 61 week(s) ago
Kamar mandi dan kasur kurang memadai dengan harga 400 ribuan.
2 people find it helpful
Bunga P. A. S.
6.5
/10
Reviewed 61 week(s) ago
Makanan nya tidak enak, hambar, varian menu breakfast nya juga tidak banyak, ac nya bocor, air panas untuk mandi nya kalau mandi pagi-pagi tidak ada.
1 people find it helpful
FS
Ferry S.
9.7
/10
Reviewed 62 week(s) ago
Aman nyaman dan bersih. Posisi strategis dan transpirt 24 jam. Banyak tempat kuliner.
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Cahaya Ritonga
5.1
/10
Reviewed 69 week(s) ago
Kamar tidak sesuai dengan yang ditampilkan di iklan Aplikasi, mulai dari handuk yang kotor, sarung bantal jamuran, kamar agak bau apek, dan pelayanan resepsionis tidak ramah minta ganti handuk dan sarung bantal di abaikan saja.
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H
Hendri
4.8
/10
Reviewed 73 week(s) ago
The room smells starting from the springbad and toilet and is very dirty. Looks like the room is rarely cleaned, stuffy. I just checked in 30 minutes and immediately checked out and it said it was full. I was disappointed just to be told it was still there. Up for it here.
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2 people find it helpful
AJ
Acep J. R.
6.3
/10
Reviewed 82 week(s) ago
The FO service is a bit slow, the housekeeping department is quite friendly, the water heater is not functioning properly. The towels had lots of lipstick stains on them.
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2 people find it helpful
ms
muljati s.
8.8
/10
Reviewed 82 week(s) ago
Strategic location at Batam Center, Need to pay deposit for room access cards.
1 people find it helpful
Pc
Peter c. A.
9.4
/10
Reviewed 83 week(s) ago
The hotel is comfortable. Clean and not big. The price is economical. The employee service is good and polite and very helpful. The location is where many people sell food. Everywhere, anywhere near. Note: coincidentally our room's wallpaper was starting to peel and the floorboards were a little peeling. Overall it's good.
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BIMA YUSWANTO
9.7
/10
Reviewed 84 week(s) ago
The location is strategic, lots of food sellers. Near town. Clean.
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1 people find it helpful
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