Overall Ratings & Reviews MaxOneHotels.com @ Vivo Palembang
Explore MaxOneHotels.com @ Vivo Palembang
Traveloka (12,337)
8.2
Very Good
From 12,337 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.1
Meal
7.9
Location
8.4
Service and Facilites
8.1
People often mention about MaxOneHotels.com @ Vivo Palembang
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Bedroom (43)
Distance to City Center (42)
Ambiance (42)
Staff Friendliness (41)
Bathroom (31)
Surroundings (28)
Accessibility (26)
Room Space (24)
Wifi (23)
Check-in/out Time (21)
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Traveler Reviews MaxOneHotels.com @ Vivo Palembang
Number of reviews per page
20
40
Customer reviews
NA
Novi A.
8.5
/10
Reviewed 5 day(s) ago
The staff is friendly, the only downside is that the AC isn't cold at all.
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R***t
Transit
7.9
/10
Reviewed 6 day(s) ago
When I arrived there was a bukber event so the car couldn't enter because it was full. Parking is limited & pay 5K, towels are black, AC is cold & leaking. Not as comfortable as the previous Maxone in another city.
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Accommodation's Reply
29 Mar 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We apologize for your dissatisfaction with our facilities. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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D***I
8.5
/10
Reviewed 1 week(s) ago
For a good, comfortable, and recommended hotel. Just ask for the TV, the picture is broken. So you can't relax in the room while watching TV
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Accommodation's Reply
29 Mar 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We apologize for your dissatisfaction with our facilities. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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H***t
5.6
/10
Reviewed 2 week(s) ago
Parking is 5 thousand, pay once and then get in and out of the parking lot for free. The signs from the road are not very visible, so I went too far. Wifi is not reliable. The toilet design is really awful. The windows are useless, because you can only see the wall outside.
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2 people find it helpful
Accommodation's Reply
29 Mar 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We apologize for your dissatisfaction with our facilities. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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Novanza
Leisure
8.7
/10
Reviewed 2 week(s) ago
It needs to be upgraded again, many of them are outdated.
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Accommodation's Reply
29 Mar 2025
Dear Mr. Novanza, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input from you regarding the quality of our services. We apologize for your dissatisfaction with our facilities. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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D***l
10.0
/10
Reviewed 3 week(s) ago
It was fun and enjoyable to stay at this hotel.
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2 people find it helpful
Accommodation's Reply
29 Mar 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We apologize for your dissatisfaction with our facilities. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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A***i
Leisure
9.7
/10
Reviewed 3 week(s) ago
Overall good n nice, clean room, safe parking
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1 people find it helpful
Accommodation's Reply
11 Mar 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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D***l
10.0
/10
Reviewed 4 week(s) ago
great... for family accommodation
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Accommodation's Reply
11 Mar 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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D***l
10.0
/10
Reviewed 4 week(s) ago
ok... very nice for family and work stays
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Accommodation's Reply
11 Mar 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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AA
Arief A. M.
Business
8.2
/10
Reviewed 5 week(s) ago
Very friendly staff helps with check in and check out. Suitable for a resting place for overland travelers
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2 people find it helpful
Accommodation's Reply
11 Mar 2025
Dear Mr. Arief AM, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input from you regarding the quality of our services. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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S***n
10.0
/10
Reviewed 5 week(s) ago
Clean room, good breakfast, friendly staff, close to PTC
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Accommodation's Reply
11 Mar 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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D***l
10.0
/10
Reviewed 5 week(s) ago
Very representative for office and family
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Accommodation's Reply
11 Mar 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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D***l
10.0
/10
Reviewed 6 week(s) ago
Ok. For family vacations and business trips
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Accommodation's Reply
24 Feb 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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R***i
10.0
/10
Reviewed 6 week(s) ago
very comfortable
like it, next time I want to stay here again
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Accommodation's Reply
24 Feb 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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FA
Fendi A.
8.7
/10
Reviewed 7 week(s) ago
The room is not night proof, the sound of house music from behind can be heard loudly in the room.
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Accommodation's Reply
18 Feb 2025
Dear Mr. Fendi A, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input from you regarding the quality of our services. We apologize for your dissatisfaction with our facilities. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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P***a
Transit
8.5
/10
Reviewed 8 week(s) ago
Thank you is a common expression of gratitude in Indonesian. The term itself originated as a shortened form of the expression "I thank you" to another person. Thank you are two words that when put together will have a meaning
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1 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & always provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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M***y
Staycation
8.5
/10
Reviewed 9 week(s) ago
So that it can be improved again
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1 people find it helpful
Accommodation's Reply
03 Feb 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & always provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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S***i
10.0
/10
Reviewed 9 week(s) ago
Comfortable and clean room, new interior
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1 people find it helpful
Accommodation's Reply
03 Feb 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & always provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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P***a
Transit
8.8
/10
Reviewed 9 week(s) ago
The location is quite strategic. When I stayed in January 2025, it was being renovated, so there was no problem. Everything was okay.
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Accommodation's Reply
03 Feb 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & always provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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AP
Ayu P. N.
Staycation
10.0
/10
Reviewed 9 week(s) ago
Good, friendly, comfortable, clean, easy to get anywhere
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Accommodation's Reply
03 Feb 2025
Dear Mrs. Ayu P. N, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & always provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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Number of reviews per page
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40
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