Overall Ratings & Reviews MaxOneHotels.com @ Vivo Palembang
Explore MaxOneHotels.com @ Vivo Palembang
Traveloka (12253)
Other (3508)
8.2
Very Good
From 12.2K reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.1
Meal
7.8
Location
8.4
Service and Facilites
8.1
People often mention about MaxOneHotels.com @ Vivo Palembang
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Bedroom (31)
Ambiance (28)
Staff Friendliness (27)
Distance to City Center (26)
Bathroom (24)
Surroundings (22)
Accessibility (18)
Wifi (17)
Room Space (16)
Check-in/out Time (15)
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Traveler Reviews MaxOneHotels.com @ Vivo Palembang
Number of reviews per page
20
40
w***u
Business
9.7
/10
Reviewed 2 day(s) ago
Great. Recommended. In every city the standard is the same, nothing is reduced. Basically it's top for the price but the service is excellent👍🏻👍🏻👍🏻
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D***n
6.8
/10
Reviewed 2 day(s) ago
the bathroom glass door came off, tried 4 times the room air conditioner was noisy.. need maintenance again to rejuvenate the condition of the room, breakfast food lacks variety
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Agung W. N.
8.5
/10
Reviewed 2 day(s) ago
Very nice, comfortable, the staff is also friendly. Close to shopping centers.
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Accommodation's Reply
09 Jan 2025
Dear Mr. Agung W. N, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input from you regarding the quality of our services. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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E***o
6.5
/10
Reviewed 1 week(s) ago
Poor service is not the guest's fault, being asked to change is not suitable for a fairly well-known hotel.
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1 people find it helpful
Accommodation's Reply
06 Jan 2025
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input from you regarding the quality of our services. We apologize for your dissatisfaction with our current service. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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HW
Hendrayanto W.
5.0
/10
Reviewed 3 week(s) ago
Got a room near the rooms that were being renovated, we got one that had not been renovated, the condition of the room was bad, the bathroom door was stiff and could not be locked, the shower gel holder was loose, there was no shampoo, the bad cover was shabby, the trash can was dirty, the renovation was noisy, the hallway was very dusty, a room like this should not be worth selling, a room priced at 580 to this? Disappointed, right?
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3 people find it helpful
Accommodation's Reply
18 Dec 2024
Dear Mr. Hendrayanto, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input from you regarding the quality of our services. We apologize for your dissatisfaction with our current facilities. We hope to welcome you back on your next visit & provide better services and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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I***r
10.0
/10
Reviewed 4 week(s) ago
Nice
1 people find it helpful
Accommodation's Reply
18 Dec 2024
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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Izhar
10.0
/10
Reviewed 4 week(s) ago
Cool, recommended and strategic
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Accommodation's Reply
18 Dec 2024
Dear Mr. Izhar, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input from you regarding the quality of our services. We hope to welcome you back on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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TN
Titi N.
Staycation
10.0
/10
Reviewed 5 week(s) ago
The experience of staying at MAXONE is always memorable, from the check-in process to the check-out process.
The food menu served is varied and delicious
It's just that the parking area is not too large so we waited quite a long time to get our vehicle out.
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1 people find it helpful
Accommodation's Reply
10 Dec 2024
Dear Mr./Mrs. TIti N, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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L***y
8.5
/10
Reviewed 6 week(s) ago
please check again for the AC, it just so happens that the owner of the AC is cold, but it is set using the remote
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Accommodation's Reply
03 Dec 2024
Dear Sir/Madam, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input from you regarding the quality of our services. We apologize for your dissatisfaction with our Facilities during your stay at our hotel. We hope to welcome you back on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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silviana f.
Staycation
8.4
/10
Reviewed 7 week(s) ago
Please always clean the public guest toilet because the smell is unpleasant.
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2 people find it helpful
Accommodation's Reply
02 Dec 2024
Dear Mr./Mrs. Silviana F, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We apologize for your dissatisfaction with the Facilities and the inconvenience you experienced during your stay at our hotel. We hope to welcome you back on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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WB
Willy B. M. T.
10.0
/10
Reviewed 8 week(s) ago
The variety of bfast is diverse, overall quite satisfactory
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2 people find it helpful
Accommodation's Reply
20 Nov 2024
Dear Mr./Mrs. Willy BM T, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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K***y
8.8
/10
Reviewed 8 week(s) ago
like to stay here. the staff is friendly, want to go to the mall is close.
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Accommodation's Reply
02 Dec 2024
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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TC
Tri C. P.
Business
10.0
/10
Reviewed 8 week(s) ago
Top lah. Recommendation for the trip to. Palembang, best price best choice
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Accommodation's Reply
14 Nov 2024
Dear Mr./Mrs. Tri C. P, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome Mr./Mrs. Tri back on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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WK
Wahyu K.
Business
8.2
/10
Reviewed 8 week(s) ago
400 thousand without breakfast, the hotel is being renovated, hopefully it will be better, the sliding glass door in the bathroom on the 3rd floor is difficult to slide, the rest is quite good, there are paid drinks and snacks in the room for those who are too lazy to go out even though there is a PTC mall and Alfamart next door.
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3 people find it helpful
Accommodation's Reply
16 Nov 2024
Dear Mr. Wahyu, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input from you regarding the quality of our services. We hope to welcome Mr. Wahyu back on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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WK
Wahyu K.
Business
8.5
/10
Reviewed 8 week(s) ago
400 thousand without breakfast, the hotel is being renovated, hopefully it will be better, the sliding glass door in the bathroom on the 3rd floor is difficult to slide, the rest is quite good, there are paid drinks and snacks in the room for those who are too lazy to go out even though there is a PTC mall and Alfamart next door.
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Accommodation's Reply
14 Nov 2024
Dear Mr. Wahyu ke, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input from you regarding the quality of our services. We hope to welcome Mr. Wahyu ke again on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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AM
Alie M. C.
8.0
/10
Reviewed 9 week(s) ago
The property has had shower and sink leaks for a long time.
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Accommodation's Reply
12 Nov 2024
Dear Sir/Madam, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We apologize for your dissatisfaction during your stay at our hotel. We hope to welcome you back on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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N***R
Business
8.0
/10
Reviewed 9 week(s) ago
Close to mall and city center
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Accommodation's Reply
14 Nov 2024
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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h***l
Business
8.5
/10
Reviewed 9 week(s) ago
Nice, friendly service and delicious breakfast.
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Accommodation's Reply
16 Nov 2024
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to give a review with all your attention, suggestions, & input on the quality of our services. We hope to welcome you back on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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I***m
8.4
/10
Reviewed 10 week(s) ago
hot check in time in the lobby
AC not cold enough
water heater not working
breakfast not varied enough all hard
but the hotel is comfortable
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1 people find it helpful
Accommodation's Reply
14 Nov 2024
Dear Sir/Madam, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input on the quality of our services. We apologize for your dissatisfaction with the room facilities during your stay at our hotel. We hope to welcome you back on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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K***y
Staycation
8.5
/10
Reviewed 11 week(s) ago
The staff is friendly and provides good explanations.
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Accommodation's Reply
12 Nov 2024
Dear Sir/Madam, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to give a positive review with all attention to the quality of our services. We hope to welcome you back on your next visit & provide better service in the future. Thank you. Warm regards, MaxOne Palembang Management.
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Number of reviews per page
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