Overall Ratings & Reviews Shenzhen Marriott Hotel Golden Bay

Awesome property for a family with kids. Beach and pool are great, as are all of the kid friendly amenities like small arcade, kids play area, and move theater.

Very nice area, but there are to many weddings on the weekend so it’s very busy. Therefore they seem to be understaffed with unknowledgeable staff.

Excellent property. Cleanest water and beach I’ve seen in China. Staff were ok.

Lovely family-friendly Marriott by the beach with Kumamon and teepee room decorations and amenities designed for children. Expedia had the room marked as smoking but I was pleasantly surprised by staff on arrival that all rooms are non-smoking. Manager Chen and her team was warm and friendly and anticipated all our needs. Would visit again next time we need a getaway!

Amazing location, and amazing staff, rooms very clean, and the hotel is beautiful, me and my girlfriend had great time , thank you, we will be back !

Clean and well-kept facilities with convenient beach access.

Overall this is a very nice hotel and if not for covid it would be better. The spa, cinema, and other restaurants were closed which is a shame. Pros: Amazing rainfall shower (incredible pressure), very clean and prompt turn down service. Beds are spacious and perfect firmness. English speaking staff was available. Modern spacious rooms and a very nice lobby. The breakfast buffet was quite good for Western tastes, plenty of options to try. The lunch/dinner food was quite good as well. The thai curry, AL burger (amazing), and the nasi goering were crowd pleasers. The pools are good, albeit not very deep. Staff is attentive and helpful. Cons: On Hotels.com is says they have smoking and non-smoking rooms. Not true, all rooms are NON-smoking. (Which is great but causes confusion when they want to charge you for breakfast) Breakfast buffet is $30 each if not included in your room rate! Lunch/dinner buffet was $75!!! (Not worth it) Cocktails and other alcohol was very overpriced and not made very well. You are better off bringing your own drinks. The beach lacks lounge chairs and umbrellas. The outdoor seating also needs umbrellas. The pillows were too soft for us, but that is a very personal preference. The mini golf is no more then a few putting greens for old men. We wished it was more fun since the area lacks things to do during poor weather. Overall, this is a great hotel if the weather is good and your food/drinks budget is limitless. Great for a weekend.

My stay was incredibly disappointing. We paid for the executive club but it was so poor that the hotel refunded us and we ordered room service the whole time. Also, hotels.com should note that although the temp was around 25-28 every day, the outdoor pool was closed and this wasn’t advertised on the app. The play by play: 1. We arrived at 4:30 but had to wait until 6pm for the room. They allowed us to wait in the lounge for 30mins of dry 7-eleven style sandwiches 2. Room was nice but not clean: “unseen” sugar all across the counter, already opened bath salts 2. Club: Not clear when food was served and when we arrived at 7:20 they were taking it away but it was a poor selection anyway Cocktails were just a few bottles and make your own mixer! 3. We complained to reception and they said they would cancel the money but we ordered room service because we were hungry 4. Breakfast was ok 5. “Afternoon tea” was dirty. Kids not being reprimanded for wiping hands on utensils etc. food was terrible... half filled stale bread. We felt it was too dirty to eat and ordered room service 6. We ordered room service the whole time 7. The beach was crowded and the lifeguard had a loud Chinese warning that incessantly played on a loop. 8. For our last breakfast the eggs Benedict was actually spamlike ham and the hollandaise was just dollops of store bought Mayo.

its far away but its clean and big

There are 3 swimming pool in the hotel which is very nice. However, gym room is very small and look so different from the photo shown in the website. Overall is satisfactory. Only the booking price in Expedia is so much higher than the original price from the hotel.

The hotel locates in a pretty area. The design is very stylish. However, the service can be improved. Considering it’s a brand new hotel, the drawbacks in the service is understandable. The staff is very friendly. The renovation of the hotel needs to pay more attention to details.

風景很美，沙灘很大，附近有大型水上樂園，酒店很多親子活動，很適合帶小朋友，值得推介！

spacious with a lot of facilities for kids

員工態度可以 不過附近無野買

酒店環境舒適, 員工友善, spa 很好, 下午茶不錯, 只是room service 的食物仍要進步, 地點有點遠, 出入耍打車, 下次會再來渡假

酒店旅泊での写真撮影サービスも良かったです。

自助餐不错

아이와 함께온 여행객이 많아서 조용히 여행하고 싶은 사람은 참고해야 함. 전체적으로 환경은 만족하나 가격대비 가성비는 떨어짐. 주변에 다른 선택이 있다면 다음에는 가지 않을 것.

Very good staycation

非常舒适的一次入住。主要是带家人过来玩海边的，由于到的早，前台给安排的房间很好。晚上小孩要喝牛奶，前台也很热心的到处帮找；中间让提供的一些小东西、服务，都很热心的帮处理。 酒店设备很新，也很干净，房间、床、卫生间、洗浴都很赞；室内、室外的泳池也很不错。 风景很美，旁边的沙滩也很舒服，关键是晚上还可以到沙滩折抓螃蟹，个头还不小。 提个小建议：淋浴间的两个花洒的切换按键不太好用，摁下去有卡滞的情况，而且有点小划手； 周边吃的要到3公里外，也可以点外卖