8.7
Very Good

From 5,690 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

8.7

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Malang
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Staff Friendliness (64)
Hotel Area (59)
Bedroom (57)
Ambiance (56)
Bathroom (56)
Surroundings (55)
Family Friendly (55)
Room Space (50)
Taste (46)
Wifi (43)
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Traveler Reviews HARRIS Hotel & Conventions Malang

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Customer reviews

Guest
icon-Leisure
Leisure
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9.4

/10

Reviewed 6 hour(s) ago

Comfortable for rest & resort hotel atmosphere.
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R***d
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Leisure
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8.8

/10

Reviewed 4 day(s) ago

Although check in was a bit long because it was high season, it was a pleasant stay.
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Accommodation's Reply
04 Apr 2025
Dear Harris fans R*d, Cheers from harris hotel & Conventions Malang. Thank you for taking the time to share your experience and give a 4-star rating that makes our team more motivated for your review during your stay at our hotel. We apologize for the obstacles that occurred while you were waiting for the room, but rest assured that we are trying to provide the best so that your stay remains comfortable and enjoyable while at Harris Hotel Malang. Hopefully we will remain the main choice for you and your family. We always look forward to your next visit. HARRISly Yours. Arman Widianto. General Manager.
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n***a
icon-Staycation
Staycation
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8.1

/10

Reviewed 4 day(s) ago

The place was lovely. Rooms were a bit run down and could do with renovations. The floor in the bedroom wasn't very clean. The pool was a bit dirty, could see like dirt floating especially in the kiddies pool. Staff were very helpful. Overall, had a very nice time there.

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Accommodation's Reply
04 Apr 2025
Dear Harris fan N***a, Warmest Greetings from Harris Hotel Malang... We appreciate you taking the time to bring your recent experience to our attention, and we sincerely apologize for any inconvenience you may have encountered during your stay at HARRIS Hotel and Conventions Malang. Your satisfaction is of utmost importance to us. Please be assured that we take your feedback seriously, and we are committed to addressing and resolving the issues you've highlighted. We understand the importance of your satisfaction, and we thank you for your understanding and patience as we work to address the issues raised. Your feedback is invaluable in helping us continually improve our services. May we remain the first choice for you and your family. We look forward to your next visit. HARRISly Yours Arman Widianto General Manager
Samuel A. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 day(s) ago

Harris is always steady. The best.
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Accommodation's Reply
04 Apr 2025
Dear Harris fans Samuel AP Cheers from harris hotel & Conventions Malang. Thank you for taking the time to share your experience and give a 5 star rating that makes our team more motivated by your review during your stay at our hotel. Hopefully we will remain the main choice for you and your family. We always look forward to your next visit. HARRISly Yours. Arman Widianto. General Manager.
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I***e
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Being peacefully in here and wanna coma back again

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Accommodation's Reply
26 Mar 2025
Dear Harris fan I***e, Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to give us a 5-star rating which can make the team more motivated. May we remain the first choice for you and your family. We look forward to your next visit. HARRISly Yours Arman Widianto General Manager
C***l
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 week(s) ago

Have been stayed in Harris for several occasions, as always the experience are pretty good, the staff always helpful. Clean, tidy, and quiet.

1 people find it helpful

Accommodation's Reply
26 Mar 2025
Dear Harris fan C***l, Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to share your experience by providing a 5-star rating which can make our team even more motivated by your review during your stay at our hotel. Hopefully we remain the top choice for you and your family, and you can enjoy our facilities such as cycling, and others. We look forward to your next visit. HARRISly Yours Arman Widianto General Manager
R***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.3

/10

Reviewed 3 week(s) ago

There is still a lot of dirt/dust between the seats in the room.
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Accommodation's Reply
26 Mar 2025
Dear Harris fans R*R, Cheers from harris hotel & Conventions Malang. Thank you for taking the time and giving a 4-star rating. We greatly appreciate your appreciation for us. We will also immediately follow up on your notes regarding cleanliness which will be input for us to improve the quality of service in the future. Once again, we apologize for the inconvenience. Hopefully, we can still be your choice and your family while in Malang City. We always look forward to serving you on your next visit. HARRISly Yours. Arman Widianto. General Manager.
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V***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The hotel is nice and comfortable, the food is also delicious
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1 people find it helpful

Accommodation's Reply
26 Mar 2025
Dear Harris fans V*a, Cheers from harris hotel & Conventions Malang. Thank you for taking the time to share your experience of comfort and the food we serve during your stay at Harris Hotel Malang. Hopefully Harris Hotel Malang will remain the main choice for you and your family. We always look forward to your next visit. HARRISly Yours. Arman Widianto. General Manager.
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Alfonsus H. N.
icon-Leisure
Leisure
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10.0

/10

Reviewed 3 week(s) ago

Nice, clean, not many people stay during the fasting month.
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1 people find it helpful

Accommodation's Reply
26 Mar 2025
Dear Harris fans Alfonsus HN Cheers from harris hotel & Conventions Malang. Thank you for taking the time to share your experience with a 5-star rating appreciation which certainly makes our team more motivated by your review during your stay at our hotel. Hopefully we will remain the main choice for you and your family. We always look forward to your next visit. HARRISly Yours. Arman Widianto. General Manager.
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M***d
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Hotel staff is very friendly, check in process is fast and the room is clean.
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1 people find it helpful

Accommodation's Reply
11 Mar 2025
Dear Harris fans, Cheers from harris hotel & Conventions Malang. We would like to express our gratitude once again for your 5-star rating appreciation. And of course we are always looking forward to your next visit to Harris Hotel Malang. HARRISly Yours. Arman Widianto. General Manager.
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M***d
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Hotel staff is very friendly, fast service, clean rooms
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Accommodation's Reply
11 Mar 2025
Dear Harris fans, Cheers from harris hotel & Conventions Malang. Thank you for taking the time to share your experience by giving a 5-star rating appreciation which certainly makes our team more motivated by your review during your stay at our hotel. We are very happy and touched by the praise you conveyed, so we will continue to maintain this positive thing. Hopefully we will remain the main choice for you and your family. We always look forward to your next visit. HARRISly Yours. Arman Widianto. General Manager.
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H***a
icon-Leisure
Leisure
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10.0

/10

Reviewed 5 week(s) ago

staff friendly and the breakfast is delicious

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Accommodation's Reply
04 Mar 2025
Dear Harris fan H***a, Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to share your experience by providing a 5-star rating which can make our team even more motivated by your review during your stay at our hotel. Hopefully we remain the top choice for you and your family, and you can enjoy our facilities such as cycling, and others. We look forward to your next visit. HARRISly Yours Arman Widianto General Manager
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anila
icon-origin-TRAVELOKA

9.1

/10

Reviewed 6 week(s) ago

Still the best choice if you go to Malang. Hopefully in the future it will be more maintained. And there will be upgrades especially for TV. Thank you
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1 people find it helpful

Accommodation's Reply
25 Feb 2025
Dear Harris fans Anila, Cheers from harris hotel & Conventions Malang. Thank you for taking the time to share your experience by giving a 5-star rating that motivates us to always provide the best. Your input is currently in line with the ongoing renewal process. Hopefully we can still be your choice and your family while in Malang City. We always look forward to serving you on your next visit. HARRISly Yours. Ahmad Fuad Muzakki. Executive Assistant Manager.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

It feels very comfortable and like a second home because I definitely stay here once every two weeks or so.
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Accommodation's Reply
21 Feb 2025
Dear Harris fans, Cheers from harris hotel & Conventions Malang. Thank you for taking the time to share your experience by giving a rating of 5, and Harris Hotel is always your choice every month. Hopefully we can continue to be your choice and your family while in Malang City. We always look forward to serving you on your next visit. HARRISly Yours. Ahmad Fuad Muzakki. Executive Assistant Manager.
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Moch R. I. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 7 week(s) ago

It's really kids friendly, especially with the friendliness of the staff. There are several types of rooms here and I chose the terrace type with a balcony. recommended, guys.
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2 people find it helpful

Accommodation's Reply
17 Feb 2025
Dear Harris fans Moch RIH Cheers from harris hotel & Conventions Malang. Thank you for taking the time to share your experience by giving a 5-star rating which will motivate us to continue to provide the best. Thank you for your choice of room, hopefully we can meet your expectations during your stay. We hope to continue to be your choice and your family. Harris Hotel Malang is always looking forward to serving you on your next visit. HARRISly Yours. Ahmad Fuad Muzakki. Executive Assistant Manager.
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ratih r.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 8 week(s) ago

It's a good place to stay with family

1 people find it helpful

Accommodation's Reply
14 Feb 2025
Dear Harris fan Ratih R, Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to share your experience by providing a 5-star rating which can make our team even more motivated by your review during your stay at our hotel. Hopefully we remain the top choice for you and your family, and you can enjoy our facilities such as cycling, and others. We look forward to your next visit. HARRISly Yours Ahmad Fuad Muzakki Executive Assistant Manager
H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 8 week(s) ago

pleasant stay experience and calm atmosphere, friendly staff, delicious food and clean room if you can give some input, maybe the women's swimming pool rinsing room can be made more secure, because the place is quite quiet and hidden, it is less visible to the staff if something happens
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1 people find it helpful

Accommodation's Reply
14 Feb 2025
Dear Harris fans, Cheers from harris hotel & Conventions Malang. Thank you for taking the time to share your experience by giving a 5-star rating that motivates us to always provide the best. We will also immediately follow up on your notes regarding the shower area in the future so that the comfort of all Harris Hotel Malang guests can be achieved optimally. Thank you for your excellent suggestions and input. Hopefully we can continue to be your choice and your family while in Malang City. We always look forward to serving you on your next visit. HARRISly Yours. Ahmad Fuad Muzakki. Executive Assistant Manager.
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Sari S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 8 week(s) ago

The location is quite far from the Gempol highway but this is an added value for those who want to enjoy the day without traffic noise, coupled with the beautiful view that can be seen from the room window. The breakfast menu options are quite varied, although there are some foods that tend to be salty. The cleanliness of the room and furniture is beyond doubt, the only shortcoming is the noise level. This will be the main choice if I go to Malang again.
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1 people find it helpful

Accommodation's Reply
14 Feb 2025
Dear Harris fans Sari S, Cheers from harris hotel & Conventions Malang. Thank you for taking the time and giving a 4-star rating that really motivates us to continue serving with all our heart. We really appreciate your appreciation and review. We will also immediately follow up on your notes regarding some food tastes that tend to be salty, we have conveyed to the relevant team so that there will be corrections in the future. Hopefully we can still be your choice and your family while in Malang City. We always look forward to serving you on your next visit. HARRISly Yours. Ahmad Fuad Muzakki. Executive Assistant Manager.
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gatot s.
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

Friendly staff, satisfactory service
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1 people find it helpful

Accommodation's Reply
14 Feb 2025
Dear Harris fans Gatot S, Cheers from harris hotel & Conventions Malang. Thank you for taking the time to share your experience by giving a 5 star rating and your comments will be a motivation for the entire Harris Hotel Malang team to continue to maintain the friendliness and satisfactory service. Hopefully we will remain the main choice for you and your family. We always look forward to your next visit. HARRISly Yours. Ahmad Fuad Muzakki. Executive Assistant Manager.
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F***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

Harris Hotel is located in a comfortable environment, a bit far from the highway, making it convenient for a staycation.

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Accommodation's Reply
14 Feb 2025
Dear Harris fan , Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to share your experience by providing a 5-star rating which can make our team even more motivated by your review during your stay at our hotel. Hopefully we remain the top choice for you and your family, and you can enjoy our facilities for next staycation. We look forward to your next visit. HARRISly Yours Ahmad Fuad Muzakki Executive Assistant Manager
Number of reviews per page
20
40