8.4
Very Good

From 364 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.2

Location

8.5

Service and Facilites

8.2

People often mention about Mercure Penang Beach
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Staff Friendliness (3)
Bedroom (3)
Ambiance (2)
Bathroom (2)
Surroundings (1)
Accessibility (1)
Check-in/out Time (1)
Room Space (1)
Soundproof (1)
Hotel Area (1)
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Traveler Reviews Mercure Penang Beach

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Customer reviews

fenny e.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 day(s) ago

Very niceee place. Lovely staff. Beach are so beautiful. You cab have sunrise here

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Theo S. P.
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Medical
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9.4

/10

Reviewed 5 day(s) ago

The condition of the rooms and entertainment areas (swimming pool and beach) are quite good. There is a mini store that is quite complete and near the hotel. The staff service is very good and friendly.
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Pek K. S.
icon-origin-TRAVELOKA

8.2

/10

Reviewed 1 week(s) ago

It's just a bit far from downtown and cannot enjoy the "old town". I suggest to have a shuttle arrangement for tenants, also a convenient store.

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S***G
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Medical
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Got a room with a perfect sea view. Beautiful.
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M***D
icon-origin-TRAVELOKA

8.5

/10

Reviewed 26 week(s) ago

OK good awesome wonderful nice.

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N***n
icon-origin-TRAVELOKA

8.8

/10

Reviewed 37 week(s) ago

The location is near the beach and bus station, but the staff here are not very friendly/distant as if there were no people! In-room service is still poor and not up to 4* hotel standards!
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R***y
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Leisure
icon-origin-TRAVELOKA

6.2

/10

Reviewed 37 week(s) ago

Dirty, the staff also didn't really understand when checking in. The staff was reluctant to help unload suitcases from the car or load items into the car.
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1 people find it helpful

Loh M. L.
icon-origin-TRAVELOKA

5.3

/10

Reviewed 67 week(s) ago

Inconvenience of car parking. Many was reserved. Distance to walk a distance. Not recommended.

1 people find it helpful

Rizal A.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 101 week(s) ago

After 3 years back again to this hotel and, still gives the same ambience. The room the staff the food and everything were all great.

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Salhida C.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 110 week(s) ago

A beautiful hotel right by the beach. The rooms are luxurious, clean and many necessary equipments are provided. It's really comfortable, the kids love it. Breakfast is also delicious. All kinds of food are suitable for all races.
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Goh L.
icon-origin-TRAVELOKA

5.7

/10

Reviewed 120 week(s) ago

The linens were stained with few drops of blood and I call to housekeeping at 3pm request for a change. However no action taken. Second call make at 8pm till 10pm, I need to walk in the reception counter again to ask for a change. It 's an old building that refurnished to this new hotel. Honestly I don't think the room worth for the price of rm342 per night. Seriously disappointed and I won't visit again. Please improve on your service. The hotel downstairs is direct access to beach but the beach is so poorly maintained.
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1 people find it helpful

ISTIQAMAH B. Z. R.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 123 week(s) ago

Beautiful view. Friendly staff. Take Superior Suites. Rooms/toilets are spacious & clean. Ready to have a shower & bathtub. Suitable stay with children. It's worth staying here 👍🏻.
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2 people find it helpful

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GOH S. Y.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 128 week(s) ago

Everything quite good! Room is clean. A little poor is swimming pool unable to provide towel.

1 people find it helpful

Junaedi Wibisono Wongso
icon-origin-TRAVELOKA

7.5

/10

Reviewed 136 week(s) ago

Well it ' s because accidentally I click 1 person in room, then I just get 1 for breakfast. Usually even I click 1 person in room, I still get breakfast for 2 persons.

1 people find it helpful

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Jasmi J.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 144 week(s) ago

Bilik tak berapa sejuk walaupun dah panggil teknisi.

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Jehad S.
icon-origin-TRAVELOKA

6.1

/10

Reviewed 152 week(s) ago

The room supposed to be a sea view but it wasn't.

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Jin P. K.
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9.1

/10

Reviewed 171 week(s) ago

The hotel is new and low density. Limited free parking but plenty paid parking bay at the building next door. The hotel room is cosy and the sea view is superb with the bench at the window. The beach is clean. The toilet tile is quite slippery, be careful especially for young kid. The lift is efficient, every trip is without a long wait including during peak hour. Overall a fantastic stay at this hotel and it will be my permanent stay for my next trips.
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2 people find it helpful

MOHAMAD Z. B. S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 172 week(s) ago

Overall it was good..modern rooms, lots of plugs, comfortable room space .. this hotel has a private beach so very comfortable to take a shower .. the pool is also quite big, but there is time to take a shower so if you have an hour of bathing in the pool you can continue to take a shower at the beach pulak .. menu for breakfast can be laa ..
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MOHD F. B. O.
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9.4

/10

Reviewed 172 week(s) ago

Friendly service from hotel staff. The hotel is beautiful and clean. Just a variety of foods for breakfast.
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MOHD FAIZAL BIN OTHMAN
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9.7

/10

Reviewed 172 week(s) ago

Friendly service from hotel staff. Clean and comfortable accommodation, close to the beach. Suggestions to diversify the food for breakfast.
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