Lovely attentive staff, delightful traditional Japanese rooms. Great views and Onsen, close to the bus for Alpine route, though not much else nearby in terms of shops or eating. We would happily return.
Only improvement point suggested is that we could not contact the hotel in advance by email, web form or expedia to find out if dinner was available - we got no reply. The answer is that they can do dinner if you order it that morning. For us this was an unusual wide ranging Japanese meal for I think Y5000 each, meeting our vegetarian needs (sometimes difficult in Japan!).