8.5
Very Good

From 842 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Raia Hotel & Convention Centre Terengganu
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Staff Friendliness (2)
Room Space (2)
Bedroom (2)
Distance to City Center (1)
Family Friendly (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Soundproof (1)
Bathroom (1)
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Traveler Reviews Raia Hotel & Convention Centre Terengganu

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m***d
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Leisure
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10.0

/10

Reviewed 9 week(s) ago

clean, happy, enjoy the vacation.
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R***h
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9.7

/10

Reviewed 10 week(s) ago

Breakfast xcellent. Staff very helpful.

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TS WA
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6.0

/10

Reviewed 66 week(s) ago

Raia is currently under renovation, first impressions is poor and not feeling welcoming to Raia Hotel.

1 people find it helpful

maizatul A.
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8.5

/10

Reviewed 67 week(s) ago

Kolam masih dalam proses renovation, September hingga awal bulan 11. Anak-anak frust tak boleh mandi kolam, yang lain oke.

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Ahmad T. B. M. H.
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8.5

/10

Reviewed 84 week(s) ago

Hotel renovated but still OK for me & family.

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Accommodation's Reply
21 Jun 2023
Dear Ahmad, Thank you for sharing your positive stay experience at Raia Hotel. Thank you for sharing your positive stay experience at Raia Hotel. We apologize for any inconveniences, and we thank you for your understanding. We do hope that we have the opportunity to welcome you back to Raia Hotel in the near future.
NABILLA BINTI SUKRI
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8.5

/10

Reviewed 99 week(s) ago

Nice hotel, clean and comfy. I will choose this hotel again if travel to Terengganu.

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Sharifah R. b. W. M.
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9.4

/10

Reviewed 107 week(s) ago

Great stay, room is quite spacious and friendly staff. But during dinner time, take a longer time to serve the dish after order and during breakfast time, my table is already while I'm not finished the dish yet cause I wash my hands.

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FAHMI A. B. M.
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8.5

/10

Reviewed 132 week(s) ago

Raia Hotel is indeed the best⭐️ ▶ ️Staff is very friendly. Friendly and excellent service. My family and I are very satisfied. ▶ ️ The room is very neat, the space is very spacious, the layout of the equipment is really pleasing to the eye. Only the toilet space is quite small, a large body may be a little difficult to use comfortably. Luckily I sado🤓 ▶ ️Breakfast is delicious right. Seriously ▶ ️The pool is very spacious. Water, on the other hand, has a systematic conversion schedule. Clean & not strong chlorine. Best is mandi. Next time will come again. Well worth it. InshaAllah.
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Accommodation's Reply
06 Jul 2022
Dear Fahmi, Thank you for sharing your fantastic review of our hotel. We are glad to know that you had a wonderful stay and enjoyed our great people, great service, and great location. We look forward to your next visit soon.
Muhammad Z.
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9.7

/10

Reviewed 133 week(s) ago

Bilik besar. Layanan staff okay

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Accommodation's Reply
29 Jun 2022
Dear Zarimi, Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We look forward to your next visit soon.
Mohd Z. B. A. A.
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8.5

/10

Reviewed 139 week(s) ago

Nice hotel. Was upgraded my room to deluxe, spacious room, clean. Easy to check in. Nice breakfast.

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Accommodation's Reply
19 May 2022
Dear Zafaruddin, Thank you very much for taking the time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guest's needs in the best way we can Look forward to your next visit soon.
Nur H. A. H.
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8.7

/10

Reviewed 151 week(s) ago

Best pool because of the kind of themepark. The room was spacious but the room light was a little dark. If you switch to white light, it may be more interesting. Breakfast is mediocre. Hard rolled bread. Lots of options but mediocre je.
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Accommodation's Reply
02 Mar 2022
Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. Thank you again for choosing Raia Hotel. However, we would like to apologize for the service shortfalls unfortunately you experienced with us during your stay and please rest assured that your comments have been carefully reviewed so that we may continuously improve. We look forward to your next visit soon.
Naieemah B. I.
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8.5

/10

Reviewed 158 week(s) ago

Pool for kids best. Ala2 mini waterpark built
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Zahari B. Z.
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8.5

/10

Reviewed 159 week(s) ago

Comfortable room, large swimming pool and there is a slide for children2 .... breakfast is delicious ...
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Rohaizah I.
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9.4

/10

Reviewed 166 week(s) ago

Spacious room. Easy check in. The hotel got 2 pools. 1 pool for women only, very convenient.

2 people find it helpful

Norhaniza S.
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8.5

/10

Reviewed 194 week(s) ago

Several time staying at this hotel. Overall good. My daughter and I like stay this hotel. The environment is comfortable and feel privately. But, I would suggest hotel to improve the toilet cleanliness. I got room on march toilet was dirty. And during my stay on the date also dirty. The toilet seat liner has to change!! It was terrible. I have book 3 days for this coming hari raya, and hopefully no more dirty toilet. Please.
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Accommodation's Reply
06 May 2021
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.
Mardiyah B. A.
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8.5

/10

Reviewed 196 week(s) ago

I had a twin deluxe,but it was spacious and so comfortable.the exclusive pool for women only also was cool and loved the lot amenities within.

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Accommodation's Reply
12 Apr 2021
Dear Guest, We are honored you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.
As Asdiff
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8.5

/10

Reviewed 197 week(s) ago

Spacious room .. play area suitable for children .. comfortable ..
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Accommodation's Reply
12 Apr 2021
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.
NAJWA H. M.
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9.7

/10

Reviewed 197 week(s) ago

The room was upgraded to deluxe room and facing the pool

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Accommodation's Reply
12 Apr 2021
Dear Guest, We are honored you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.
NOR S. B. M. S.
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9.7

/10

Reviewed 197 week(s) ago

Good stay. Large pool. The service was good. Room overall very ok.
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Accommodation's Reply
07 Apr 2021
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.
Najwa D. B. N.
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9.4

/10

Reviewed 199 week(s) ago

friendly staffs, clean, near city centre by the 'jambatan angkat' and airport

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Accommodation's Reply
27 Mar 2021
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.
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