8.2
Very Good
From 10,937 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.8

Location

8.5

Service and Facilites

8.3

People often mention about Whiz Hotel Cikini Jakarta
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Staff Friendliness (99)
Distance to City Center (96)
Bedroom (87)
Ambiance (84)
Surroundings (75)
Hotel Area (72)
Bathroom (68)
Accessibility (67)
Check-in/out Time (62)
Wifi (59)
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Traveler Reviews Whiz Hotel Cikini Jakarta

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40
Customer reviews
Monika A. S.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 day(s) ago
Perhaps it's the high season. The hotel is very noisy. The rooms aren't soundproof, so everyone can hear it. The wooden floorboards are also creaking. The paint on the walls is partially peeling due to humidity, perhaps. I expected the superior room to have better amenities, but it turned out not to be. The wooden floorboards are all lifted and squeaky. There's no window access either. The only plus points are the larger rooms and the hotel's strategic location. Hopefully, the rooms can be improved.
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Accommodation's Reply
10 Jul 2025
Dear Mrs. Monika A. S. Thank you for taking the time to provide us with your valuable review and feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the noise level, room condition, and facilities that did not meet your expectations. We understand how important comfort and tranquility are to our guests, and we regret that we were unable to fully meet these expectations during your visit. Your feedback regarding the wooden floors, soundproofing, and peeling wall paint has been noted and will be forwarded to the relevant team for evaluation and improvement. We will also review our superior room standards to ensure we can provide the desired value. We greatly appreciate your appreciation of our hotel's strategic location and larger room sizes. We look forward to welcoming you back in the future for an even better experience. Best Regards. Iman Pardede, Front Office Leader
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Anggita d.
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8.5
/10
Reviewed 5 day(s) ago
The staff are all friendly, cleanliness is good.
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Accommodation's Reply
10 Jul 2025
Dear Mrs. Anggita d. Thank you for your positive review. We are delighted to learn that you were satisfied with the friendliness of our staff and the cleanliness of the hotel during your stay. Reviews like this motivate the entire team to continue providing the best service to every guest. We look forward to welcoming you back to Whiz Hotel Cikini Jakarta in the near future. Warm regards. Iman Pardede, Front Office Leader
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J***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
For a budget hotel, I must say it is a satisfying experience. The staff was friendly and helpful. The room was comfortable. I got a twin room on the 3rd floor, the window was overlooking the wall, so tho I got the sunlight, but not the view, which I don't mind. Rather noisy with the sound of the bars in the neighbourhood, which cannot be avoided, and the AC a little bit noisy too. I had a problem with my car, and the security was very helpful to try to fix it and help me. Worth mentioning his name: Pak Dicky, since I was so grateful for his help.
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Mr/Mrs J***a Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had a satisfying stay and that you found our staff friendly and helpful. It's great to know that you felt comfortable in your room, and we truly appreciate your understanding regarding the view and the surrounding noise, which unfortunately may occur due to our central location. We are especially grateful for your kind mention of our security team member, Pak Dicky. Your recognition of his assistance has been shared with him and the entire team, and it truly means a lot to us. Your feedback is very valuable as we continuously strive to improve. We look forward to welcoming you back again in the future. Warm regards, Iman Pardede Front Office Leader
D***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
the hotel was good, but the price for late c.o to expensive
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Accommodation's Reply
03 Jul 2025
Dear Mr/Mrs D***t Thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to know that you were generally satisfied with our hotel. Regarding the late check-out fee, we understand that it may feel less ideal for some guests. The charge is in place to support smooth operational flow, including room preparation for upcoming arrivals. However, we truly appreciate your input and will take it into consideration as we continue to review our policies. We hope to have the opportunity to welcome you back in the future. Please don’t hesitate to contact us in advance if you have any special requests—we’ll do our best to accommodate you. Warm regards, Iman Pardede Front Office Leader
a***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall it's good, but the room lighting is a bit dim. The rest is pretty good.
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Accommodation's Reply
03 Jul 2025
Dear a*i. Thank you for taking the time to leave a review and for choosing to stay with us. We are glad to know that overall you were satisfied with your stay experience. Regarding the lighting in the room, we apologize if it did not meet your expectations. This feedback is highly appreciated and will be used as evaluation material by our team to improve guest comfort in the future. We look forward to welcoming you back on your next visit with an even better experience. Warm Regards. Iman Pardede. Front Office Leader
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f***a
icon-Leisure
Leisure
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8.2
/10
Reviewed 2 week(s) ago
The standard room is sufficient for resting, clean, friendly service, strategic location in front of the hotel, many people sell food. The downside is because it is on a main road, so from the room you can hear the noise of the street outside.
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Accommodation's Reply
27 Jun 2025
Dear Mr./Mrs. F*a, Thank you for your brief but positive review. We hope that we can continue to provide an extraordinary experience every time you visit. We are very pleased to know that you felt comfortable during your stay, starting from the friendly welcome from the security, the fast check-in process, the clean room, the strategic location to the responsive and friendly service of our staff. We also appreciate your input regarding the busy street atmosphere that can be heard into the room, especially for our rooms facing the highway, we will evaluate with our team for future improvements. We are committed to continuously improving the quality of our services and facilities in order to provide a better stay experience in the future. We look forward to welcoming you back to Whiz Cikini Jakarta in the near future. Best regards, Iman Pardede. Front Office Leader.
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D***i
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
Comfortable city center, friendly staff, affordable prices.
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Accommodation's Reply
27 Jun 2025
Dear Mr./Mrs. D*i, Thank you for your brief but positive review! We are glad to know that you enjoyed your time with us. We hope to welcome you back on your next visit with an even more memorable experience. Best Regards, Iman Pardede. Front Office Leader.
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A***a
icon-Staycation
Staycation
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8.5
/10
Reviewed 3 week(s) ago
It's enough as a place to stop before the race so you don't get tired going back and forth between BSD and Jakarta.
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1 people find it helpful
Accommodation's Reply
27 Jun 2025
Dear Mr./Mrs. A*a, Thank you for your brief but positive review! We are glad to know that you enjoyed your time with us. We hope to welcome you back on your next visit with an even more memorable experience. Best Regards, Iman Pardede. Front Office Leader.
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S***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Close to a night club that feels like people like us are not comfortable if we go outside at night.
2 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mr/Mrs S***I Thank you for your review and feedback. We sincerely apologize for any discomfort you experienced due to our location near nightlife venues. We understand that comfort and a sense of safety are very important to our guests. We are continuously working to improve the guest experience, including enhancing security around the property and providing clear information about the surrounding area. If there is anything else we can assist you with or if you have further suggestions, please don’t hesitate to contact us directly. We hope to welcome you back with a more pleasant experience in the future. Warm regards, Iman Pardede Front Office Leader
JULIANUS
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Clean hotel, good service, okay service. Items are brought to the room, breakfast is delicious and has many variants. Next time here again, 5 stars good.
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Accommodation's Reply
27 Jun 2025
Dear Mr. Julianus, Thank you for your brief but positive review! We are glad to know that you enjoyed your time with us. We hope to welcome you back on your next visit with an even more memorable experience. Best Regards, Iman Pardede. Front Office Leader
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Fira T.
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9.4
/10
Reviewed 3 week(s) ago
Clean rooms, friendly staff, strategic location
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Accommodation's Reply
27 Jun 2025
Dear Ms. Fira T, Thank you for your brief but positive review! We are glad to know that you enjoyed your time with us. We hope to welcome you back on your next visit with an even more memorable experience. Best Regards, Iman Pardede. Front Office Leader
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D***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
For a budget hotel for people with personal business and short trips, this hotel is the best choice. Also, along the road of Cikini, it's easy to get meals instead of food from the hotel.
1 people find it helpful
Accommodation's Reply
13 Jun 2025
Thank you very much for your very positive and appreciative review. We are pleased to know that you felt comfortable during your stay at Whiz Hotel Cikini Jakarta. We are also pleased that our strategic location is close to culinary places so that it can add to your comfort during your stay at our Hotel. Hopefully we can welcome you back on your next visit with a more memorable experience. We look forward to your visit again at another time. Warm regards, Iman Pardede. Front Office Leader
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D***y
icon-Staycation
Staycation
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9.7
/10
Reviewed 5 week(s) ago
Good for its cheap price and strategic location, lots of places to eat.
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1 people find it helpful
Accommodation's Reply
08 Jun 2025
Dear D*y. Thank you for giving a positive response about our hotel. All management and staff of Whiz Hotel Cikini Jakarta are looking forward to welcoming you back on your next visit. Best regards, Doni Kurniawan. Front Office Leader.
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arjun d.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The breakfast is cheap and there are many choices for a 2 star class. I originally only booked a room for 1 night but ended up extending it because the staff was friendly and helpful.
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2 people find it helpful
Accommodation's Reply
13 Jun 2025
Thank you very much for your very positive and appreciative review. We hope we can continue to provide an extraordinary experience every time you visit. We are very happy to know that you felt comfortable during your stay, starting from the friendly welcome from the security, and Front Office, to the responsive and friendly service of our staff. We are committed to continuously improving the quality of our services in order to provide a better stay experience in the future. We look forward to welcoming you back to Whiz Hotel Cikini Jakarta in the near future. Warm Regards. Iman Pardede. Front Office Leader
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arjun d.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is friendly, for a 3/2 star hotel, the breakfast is quite varied Indonesian food, and the taste of the food is like home cooking, very delicious 🙂. The staff is friendly from the security, receptionist, housekeeping, staff at the restaurant. The location is close to everywhere, in the city center.
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1 people find it helpful
Accommodation's Reply
08 Jun 2025
Dear Arjun d. Thank you for giving a positive response about our hotel. All management and staff of Whiz Hotel Cikini Jakarta are looking forward to welcoming you back on your next visit. Best regards, Doni Kurniawan. Front Office Leader.
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Rony F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Clean room, hot water is smooth. The room price is in accordance with the facilities available. Next time if you hang out next to the hotel, you will definitely stay here again.
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2 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Rony F. Thank you for giving a positive response about our hotel. All management and staff of Whiz Hotel Cikini Jakarta are looking forward to welcoming you back on your next visit. Best regards, Doni Kurniawan. Front Office Leader.
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A***D
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Good and affordable price, great location.
1 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear A***D. Thank you for your review. We are happy to learn of your great experience with us and that all aspects of our hotel have exceeded your expectations. Your compliments will be relayed as it is comments like your that ' s encourage as to go above and beyond for our guests. Your comments will be shared to them and shared in our monthly department meetings. My team and I hope to welcoming you back to our hotel. Kindly Regards, Doni Kurniawan. Leader Front Office.
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
More precisely, I took my child to Jakarta to watch a concert. Because I didn't watch it, I chose a hotel that was close to everywhere, so that if I left my child, he could play by himself😁. Booking from Friday because Saturday morning I arrived in Jakarta, checked in at 8 am, had breakfast straight away 😁. The room was clean, the AC was super cold, the breakfast menu was varied. Ordering food and drinks was fast, and varied. The price is standard for a hotel. It's worth it. Next time I go to Jakarta again, I can stay here again.
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear I*a. Thank you for giving a positive response about our hotel. All management and staff of Whiz Hotel Cikini Jakarta are looking forward to welcoming you back on your next visit. Best regards, Doni Kurniawan. Front Office Leader.
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Erica S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The bed is clean, very comfy mattress so comfy I want to purchase it but it is not available for purchase. The hotel location is very convenient because it is close to everywhere. It is next to a small mall that has Daiso, Starbucks, Hokben, and Haircode. There are cafes and restaurants across the hotel. The security staff are helpful. The room is not soundproof though.
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Erica S. Thank you for your review. We are happy to learn of your great experience with us and that all aspects of our hotel have exceeded your expectations. Your compliments will be relayed as it is comments like your that ' s encourage as to go above and beyond for our guests. Your comments will be shared to them and shared in our monthly department meetings. My team and I hope to welcoming you back to our hotel. Kindly Regards, Doni Kurniawan. Leader Front Office.
S***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great, close to great places.
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Accommodation's Reply
05 Jun 2025
Dear S*l. Thank you for giving a positive response about our hotel. All management and staff of Whiz Hotel Cikini Jakarta are looking forward to welcoming you back on your next visit. Best regards, Doni Kurniawan. Front Office Leader.
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Number of reviews per page
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