Traveloka (4,438)
8.4
Very Good
From 4,438 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.4
Location
8.6
Service and Facilites
8.4
People often mention about Swiss-Belhotel Borneo Samarinda
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Distance to City Center (82)
Staff Friendliness (77)
Bedroom (74)
Room Space (69)
Bathroom (69)
Accessibility (66)
Ambiance (66)
Hotel Area (65)
Surroundings (62)
Family Friendly (57)
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Traveler Reviews Swiss-Belhotel Borneo Samarinda
Number of reviews per page
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Customer reviews
M***a
Staycation
10.0
/10
Reviewed 4 day(s) ago
The staffs are friendly and the room is clean.
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Rifmaya E. S.
8.8
/10
Reviewed 5 day(s) ago
Strategic location, close to SCP, OK service.
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R***i
Staycation
10.0
/10
Reviewed 1 week(s) ago
In short, it's the best, the hotel is really nice.
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Accommodation's Reply
03 May 2025
Dear R*i, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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A***s
Staycation
10.0
/10
Reviewed 2 week(s) ago
Comfortable and very convenient, and I will definitely be back again.
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Accommodation's Reply
28 Apr 2025
Dear A*s, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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F***o
Business
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly during check in/check out, close to culinary places, and can connect to the SCP mall.
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Accommodation's Reply
28 Apr 2025
Dear F*o. Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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A***u
Business
9.4
/10
Reviewed 3 week(s) ago
Very nice and the view faces the city center
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Accommodation's Reply
28 Apr 2025
Dear A*u, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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M***d
Staycation
8.8
/10
Reviewed 3 week(s) ago
- There were no officers on duty at the arrival, we were blocked by an online taxi blocking the drop off area, forced to get off and ask the online taxi to pull over. We also dropped off (and returned to pick up our own luggage). - The interior needs to be renovated, the carpet & curtains are musty, the bathtub, sheets & towels are yellowish. - The variety of breakfast menus & taste need to be improved. - The swimming pool water is cloudy. - The internet is slow. - The windows are moldy. Overall. Needs a thorough overhaul.
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Accommodation's Reply
22 Apr 2025
Dear Mr./Mrs., M*d. Thank you for your review! We appreciate your feedback. We will continue to strive to improve our facilities to make them even more comfortable. We hope you have a pleasant experience, and we look forward to welcoming you back again soon! Warm Regards, General Manager
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T***y
Leisure
8.5
/10
Reviewed 3 week(s) ago
the receptionist is friendly and gives good directions
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Accommodation's Reply
28 Apr 2025
Dear T*y, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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Z***a
Staycation
9.4
/10
Reviewed 3 week(s) ago
Recommendation for staying in the city center.
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Accommodation's Reply
16 Apr 2025
Dear Z*a, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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R***a
Transit
9.7
/10
Reviewed 3 week(s) ago
It's pretty good, just that there are some stains on the mattress.
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Accommodation's Reply
21 Apr 2025
Dear R*a, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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A***a
10.0
/10
Reviewed 4 week(s) ago
Been here twice, satisfying 👍🏻
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Accommodation's Reply
21 Apr 2025
Dear A*a, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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r***u
Staycation
10.0
/10
Reviewed 4 week(s) ago
Thank God the children are happy, the atmosphere is also comfortable
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Accommodation's Reply
21 Apr 2025
Dear R*u, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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a***i
Leisure
10.0
/10
Reviewed 4 week(s) ago
The room is spacious and clean, the staff is very helpful with the check in process.
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Accommodation's Reply
16 Apr 2025
Dear a*i, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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A
Afriyani
Leisure
10.0
/10
Reviewed 4 week(s) ago
Every time I go to Samarinda, I always stay at this hotel, the breakfast menu is delicious while having breakfast while waiting for the kids to swim. There is also a playground for the kids to play. Just walk to SCP, outside the hotel there are many food sellers and the hotel price is affordable.
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Accommodation's Reply
16 Apr 2025
Dear Mrs. Afriyani, thank you for choosing us as your second home when visiting Samarinda City. We are happy to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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a***p
Leisure
9.7
/10
Reviewed 4 week(s) ago
Want to find food not far away, and close to the shopping center.
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Accommodation's Reply
10 Apr 2025
Dear a*p. Thank you for choosing us as your second home of choice when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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D***y
8.2
/10
Reviewed 4 week(s) ago
thank God the service is safe. friendly. the hotel is also clean. it's just that yesterday the sink in the bathroom came off, so it was a bit difficult to turn it on. the rest is safe, quiet. clean too. thank you
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Accommodation's Reply
10 Apr 2025
Dear D*y. Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Muammar S. A.
Leisure
9.7
/10
Reviewed 5 week(s) ago
Very comfortable and memorable. Thank you Swiss-Belhotel.
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Accommodation's Reply
10 Apr 2025
Dear Mr. Muammar S. A. Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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I***i
8.5
/10
Reviewed 5 week(s) ago
The room is comfortable, the breakfast menu is also delicious. Only in the room there are no towels so when you step on the floor it feels very cold, and there is no mineral water provided.
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Accommodation's Reply
07 Apr 2025
Dear I*i, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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Junot S.
10.0
/10
Reviewed 5 week(s) ago
very comfortable, standard price, facilities for children are very suitable. Next year, if you go to SMD, you can go to Swiss Bell again
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Accommodation's Reply
10 Apr 2025
Dear Mr. Junot S. Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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na
nugroho a. s.
9.1
/10
Reviewed 5 week(s) ago
good place and good view.
comfortable and pleasant
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Accommodation's Reply
10 Apr 2025
Dear Mr. Nugroho, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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Number of reviews per page
20
40
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