F***l
Business
8.8
/10
Reviewed 2 day(s) ago
Everything was great: location, facilities, room comfort, Wi-Fi, and cleanliness. But there were a few minor flaws.
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Swiss-Belhotel Borneo Samarinda
Explore Swiss-Belhotel Borneo Samarinda
Overall Ratings & Reviews Swiss-Belhotel Borneo Samarinda
Traveloka (6,296)
Other sources (44)
8.4
Very Good
From 6,296 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.3
Location
8.6
Service and Facilites
8.4
People often mention about Swiss-Belhotel Borneo Samarinda
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Distance to City Center (154)
Staff Friendliness (148)
Bedroom (144)
Room Space (135)
Ambiance (129)
Bathroom (129)
Accessibility (120)
Hotel Area (120)
Surroundings (115)
Family Friendly (110)
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Traveler Reviews Swiss-Belhotel Borneo Samarinda
Number of reviews per page
20
40
Customer reviews
afrizal p. n.
9.4
/10
Reviewed 3 day(s) ago
I got a room that did not match my order.
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1 people find it helpful
Accommodation's Reply
19 Jun 2026
Thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you may have experienced during your stay. We look forward to welcoming you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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Verified Traveler
Business
10.0
/10
Reviewed 4 day(s) ago
All the hotel staff are friendly and polite. The rooms are clean. The facilities are complete.
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Accommodation's Reply
20 Jun 2026
Thank you for choosing us as your preferred accommodation during your visit to Samarinda. We are delighted that you had a wonderful experience with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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R***i
Business
8.7
/10
Reviewed 7 day(s) ago
It turned out the area under the bed was inaccessible during cleaning. They found trash bottles, etc.
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1 people find it helpful
Accommodation's Reply
18 Jun 2026
Thank you for choosing us as your second home during your visit to Samarinda. We apologize for any inconvenience you may have experienced during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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Y***a
Business
9.3
/10
Reviewed 2 week(s) ago
While staying there yesterday, I wanted to have fried rice, but the stove was having problems. It would be nice to check everything before customers arrive. However, overall, the service was good.
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Accommodation's Reply
18 Jun 2026
Thank you for choosing us as your second home during your visit to Samarinda. We apologize for any inconvenience you may have experienced during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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mf
meiriza f.
10.0
/10
Reviewed 2 week(s) ago
The hotel staff provided good service.
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1 people find it helpful
Accommodation's Reply
18 Jun 2026
Thank you for choosing our hotel for your comfortable holiday in Samarinda. We are delighted to hear that you enjoyed your stay. We hope to welcome you back again. Please take care of yourself and stay healthy. Sincerely, The General Manager
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B***g
Business
10.0
/10
Reviewed 2 week(s) ago
Strategic location, friendly staff, and a great breakfast menu with great flavor and variety. I always stay here...
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Accommodation's Reply
10 Jun 2026
Thank you for choosing us as your preferred accommodation during your visit to Samarinda. We are delighted that you had a wonderful experience with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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B***g
Business
10.0
/10
Reviewed 2 week(s) ago
Very strategic location, in the city center, many places to eat around the hotel.
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Accommodation's Reply
10 Jun 2026
Thank you for choosing us as your preferred accommodation during your visit to Samarinda. We are delighted that you had a wonderful experience with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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Verified Traveler
6.8
/10
Reviewed 2 week(s) ago
Leaking AC, moldy window glass
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Accommodation's Reply
10 Jun 2026
Thank you for choosing us as your second home during your visit to Samarinda. We apologize for any inconvenience you may have experienced during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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B***u
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is quite nice and friendly.
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Accommodation's Reply
05 Jun 2026
Thank you for choosing us as your preferred accommodation during your visit to Samarinda. We are delighted that you had a wonderful experience with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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Verified Traveler
Business
10.0
/10
Reviewed 3 week(s) ago
Clean rooms, cold AC, complete room facilities, friendly hotel staff.
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Accommodation's Reply
03 Jun 2026
Thank you for choosing us as your preferred accommodation during your visit to Samarinda. We are delighted that you had a wonderful experience with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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Verified Traveler
Staycation
10.0
/10
Reviewed 3 week(s) ago
Comfortable for family vacations. Of the many hotel options in Samarinda, I've stayed at Swiss-Belhotel Borneo Samarinda three times.
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Accommodation's Reply
03 Jun 2026
Thank you for choosing us as your preferred accommodation during your visit to Samarinda. We are delighted that you had a wonderful experience with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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R***a
Business
8.5
/10
Reviewed 3 week(s) ago
Convenient place, good ambiance, friendly staff, clean and proper variety breakfast. Will come back for sure.
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Accommodation's Reply
03 Jun 2026
Thank you for choosing us as your preferred accommodation during your visit to Samarinda. We are delighted that you had a wonderful experience with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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DA
Deni A.
Leisure
10.0
/10
Reviewed 4 week(s) ago
A pleasant and calm atmosphere.
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Accommodation's Reply
03 Jun 2026
Thank you for choosing us as your preferred accommodation during your visit to Samarinda. We are delighted that you had a wonderful experience with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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J***y
10.0
/10
Reviewed 4 week(s) ago
Great, highly recommended, no mistake in choosing Swiss-Belhotel Borneo Samarinda.
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Accommodation's Reply
03 Jun 2026
Thank you for choosing us as your preferred accommodation during your visit to Samarinda. We are delighted that you had a wonderful experience with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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s***e
10.0
/10
Reviewed 4 week(s) ago
The facilities, services and quality are good.
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Accommodation's Reply
25 May 2026
Thank you for choosing us as your preferred accommodation during your visit to Samarinda. We are delighted that you had a wonderful experience with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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C***n
9.4
/10
Reviewed 5 week(s) ago
The room is clean, TV, AC, hot water works well, the mattress is soft and fluffy.
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Accommodation's Reply
21 May 2026
Thank you for choosing us as your preferred accommodation during your visit to Samarinda. We are delighted that you had a wonderful experience with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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S
Suryanto
Staycation
9.4
/10
Reviewed 5 week(s) ago
This hotel is highly recommended, great for a staycation with family👍
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Accommodation's Reply
21 May 2026
Thank you for choosing us as your preferred accommodation during your visit to Samarinda. We are delighted that you had a wonderful experience with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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H***d
Leisure
8.2
/10
Reviewed 5 week(s) ago
Hotel with the best price and comfortable stay with friends
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Accommodation's Reply
21 May 2026
Thank you for choosing us as your preferred accommodation during your visit to Samarinda. We are delighted that you had a wonderful experience with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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E***a
Staycation
10.0
/10
Reviewed 5 week(s) ago
The staff is friendly and the service is very good.
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Accommodation's Reply
21 May 2026
Thank you for choosing us as your preferred accommodation during your visit to Samarinda. We are delighted that you had a wonderful experience with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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Number of reviews per page
20
40
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