Traveloka (4,383)
8.4
Very Good
From 4,383 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.4
Location
8.6
Service and Facilites
8.4
People often mention about Swiss-Belhotel Borneo Samarinda
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Distance to City Center (68)
Staff Friendliness (66)
Bedroom (63)
Room Space (59)
Bathroom (59)
Accessibility (57)
Ambiance (55)
Surroundings (54)
Hotel Area (54)
Family Friendly (48)
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Traveler Reviews Swiss-Belhotel Borneo Samarinda
Number of reviews per page
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40
Customer reviews
JW
Johann W.
Business
10.0
/10
Reviewed 2 day(s) ago
Spacious room near mall and food court.
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JW
Johann W.
Business
10.0
/10
Reviewed 2 day(s) ago
Spacious room, friendly staff. Regular here every time I go to Samarinda.
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SH
Siauw H. A. S.
10.0
/10
Reviewed 1 week(s) ago
Very strategic location, quite spacious parking, friendly service
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Accommodation's Reply
28 Mar 2025
Dear Mr. Siauw, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us, we look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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K***Y
Business
8.8
/10
Reviewed 2 week(s) ago
Friendly staff, strategic location, decent rooms.
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Accommodation's Reply
28 Mar 2025
Dear ke*y, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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M***M
Business
5.0
/10
Reviewed 3 week(s) ago
the service is really bad
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Accommodation's Reply
28 Mar 2025
Dear M*m, thank you for choosing us as your second home of choice when visiting Samarinda City. We sincerely apologize for the inconvenience you experienced while staying with us. We will immediately follow up on this matter so that it does not happen again in the future. Once again, we apologize for the inconvenience you experienced. We look forward to your return to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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Z***h
Staycation
10.0
/10
Reviewed 4 week(s) ago
The hotel is close to the mall, clean and the hotel staff are friendly, the restaurant food is quite tasty and varied.
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1 people find it helpful
Accommodation's Reply
10 Mar 2025
Dear Z*h, thank you for choosing us as your second home when visiting Samarinda City. We are happy to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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ZULKIPLI
10.0
/10
Reviewed 4 week(s) ago
Steady, comfortable, cool, really great
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Accommodation's Reply
07 Mar 2025
Dear Zulkipli. Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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R***i
8.5
/10
Reviewed 5 week(s) ago
The mattress is not suitable for a 4 star hotel.
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1 people find it helpful
Accommodation's Reply
27 Feb 2025
Dear R*i, thank you for choosing us as your second home when visiting Samarinda City. We sincerely apologize for the inconvenience you experienced while staying with us. We will immediately follow up on this matter so that it does not happen again in the future. Once again, we apologize for the inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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F***o
Business
9.4
/10
Reviewed 6 week(s) ago
I'm on a work visit, the hotel location is right next to the SCP mall, next to the hotel there is a cake shop, the area is in the middle of the city
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2 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear F*o. Thank you for choosing us as your second home when visiting Samarinda City. We are glad to know that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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LE
Lay E. T. P.
Business
9.3
/10
Reviewed 7 week(s) ago
The bar is really good for relaxing
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1 people find it helpful
Accommodation's Reply
19 Feb 2025
Dear Lay ETP Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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dendy a.
Leisure
9.7
/10
Reviewed 7 week(s) ago
what a nice view of Mahakam river , seen from swiss bell hotel borneo SmD..
wonderfull hotel, very clean , and friendly people of hotel.staff
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Accommodation's Reply
13 Feb 2025
Dear Mr. Dendy. Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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N***n
Staycation
9.7
/10
Reviewed 8 week(s) ago
quite friendly clean and strategic
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Accommodation's Reply
13 Feb 2025
Dear N*n, thank you for choosing us as your second home when visiting Samarinda City. We are glad to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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F***i
Leisure
10.0
/10
Reviewed 8 week(s) ago
Often stay here, even though the hotel is old but the service is very good, the hotel staff is very friendly, the breakfast provided is also varied. Hopefully the quality of service like this can be maintained
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Accommodation's Reply
13 Feb 2025
Dear F*i, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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H***h
8.5
/10
Reviewed 8 week(s) ago
Clean, spacious and comfortable rooms
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Accommodation's Reply
13 Feb 2025
Dear H*h. Thank you for choosing us as your second home when visiting Samarinda City. We are glad to know that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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HA
Hendra A. S.
9.1
/10
Reviewed 8 week(s) ago
The price is okay with the facilities provided
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Accommodation's Reply
13 Feb 2025
Dear Mr. Hendra, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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ZN
Zulfa N. Y.
Leisure
10.0
/10
Reviewed 8 week(s) ago
Nice hotel, clean, good facilities with clean and comfortable rooms, strategic location, staff are also friendly and always helpful during our stay, and especially the breakfast is delicious every day. overall superb and highly recommended for you and your family 😇
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Accommodation's Reply
13 Feb 2025
Dear Mr. Zulfa. Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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r***h
Business
10.0
/10
Reviewed 8 week(s) ago
Recommendation to stay overnight at this hotel
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Accommodation's Reply
07 Feb 2025
Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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IZ
ITZUR Z. T.
10.0
/10
Reviewed 8 week(s) ago
The food is delicious and there is a smart TV too
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Accommodation's Reply
07 Feb 2025
Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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a***t
9.7
/10
Reviewed 9 week(s) ago
The hotel staff is friendly. It just so happened that the check in time coincided with the school holidays. So it took a while to wait for the process of entering the room.
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Accommodation's Reply
07 Feb 2025
Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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D***i
Staycation
10.0
/10
Reviewed 9 week(s) ago
The FDA is very humble, and the waiter and waitress are also very helpful during breakfast. There was a problem with the room phone but it was immediately fixed by the technician.
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Accommodation's Reply
07 Feb 2025
Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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Number of reviews per page
20
40
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