While staying there yesterday, I wanted to have fried rice, but the stove was having problems. It would be nice to check everything before customers arrive. However, overall, the service was good.

The hotel staff provided good service.

Strategic location, friendly staff, and a great breakfast menu with great flavor and variety. I always stay here...

Very strategic location, in the city center, many places to eat around the hotel.

Leaking AC, moldy window glass

The hotel staff is quite nice and friendly.

Clean rooms, cold AC, complete room facilities, friendly hotel staff.

Comfortable for family vacations. Of the many hotel options in Samarinda, I've stayed at Swiss-Belhotel Borneo Samarinda three times.

Convenient place, good ambiance, friendly staff, clean and proper variety breakfast. Will come back for sure.

A pleasant and calm atmosphere.

Great, highly recommended, no mistake in choosing Swiss-Belhotel Borneo Samarinda.

The facilities, services and quality are good.

The room is clean, TV, AC, hot water works well, the mattress is soft and fluffy.

This hotel is highly recommended, great for a staycation with family👍

Hotel with the best price and comfortable stay with friends

The staff is friendly and the service is very good.

Strategic location, close to everywhere

Close to everywhere, great food.

The hotel is comfortable, the rooms are spacious, cool from the moment you enter the lobby, but you have to be careful when parking your car upstairs because the pillars at the bends are narrow, which can cause scratches if you are not an expert driver.

In terms of hospitality, food, and size, the TV facilities are adequate (you can use Netflix), but the problem is that the corridor from the elevator to the room feels stuffy, including the AC in the elevator which doesn't seem to be working. Upon entering the room, there were no drinks available (apparently you have to get them yourself in the corridor). My room at 715 was next to the warehouse which was quite noisy at times (the sound of chairs or tables being moved). The design feels old-fashioned... Otherwise, it's just okay.