Swiss-Belhotel Borneo Samarinda

Explore Swiss-Belhotel Borneo Samarinda
8.4
Very Good
From 6,100 reviews
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Cleanliness

8.5

Room Comfort

8.4

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about Swiss-Belhotel Borneo Samarinda
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Distance to City Center (144)
Staff Friendliness (139)
Bedroom (135)
Room Space (128)
Bathroom (121)
Ambiance (120)
Accessibility (114)
Hotel Area (111)
Surroundings (106)
Family Friendly (104)
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Traveler Reviews Swiss-Belhotel Borneo Samarinda

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40
Customer reviews
E***n
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Leisure
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9.4
/10
Reviewed 18 hour(s) ago
The hotel is comfortable, the rooms are spacious, cool from the moment you enter the lobby, but you have to be careful when parking your car upstairs because the pillars at the bends are narrow, which can cause scratches if you are not an expert driver.
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Verified Traveler
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7.7
/10
Reviewed 2 day(s) ago
In terms of hospitality, food, and size, the TV facilities are adequate (you can use Netflix), but the problem is that the corridor from the elevator to the room feels stuffy, including the AC in the elevator which doesn't seem to be working. Upon entering the room, there were no drinks available (apparently you have to get them yourself in the corridor). My room at 715 was next to the warehouse which was quite noisy at times (the sound of chairs or tables being moved). The design feels old-fashioned... Otherwise, it's just okay.
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N***i
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10.0
/10
Reviewed 3 day(s) ago
The hotel is good, the best, very comfortable for me time, the vibes are really quiet, aaah, it's really great, the hotel is recommended, the equipment in the room smells good, the towels are also complete, there is air conditioning provided, comfortable, the best
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R***y
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9.7
/10
Reviewed 4 day(s) ago
The hotel staff was very friendly, helpful with the check-in process.
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R***y
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9.7
/10
Reviewed 4 day(s) ago
We had a very memorable stay, with its strategic location in the city center. Finding food within the hotel area was easy.
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k***e
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
This is our most frequently visited hotel. The location is very strategic, just a short walk from the mall. There are many recommended restaurants nearby. The kids can swim to their heart's content. Thank you Swiss-Belhotel for the service.
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Accommodation's Reply
11 May 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a pleasant time at our hotel. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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S***a
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8.5
/10
Reviewed 2 week(s) ago
Friendly staff, nice and strategic location
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Accommodation's Reply
04 May 2026
Thank you for choosing our hotel as your comfortable accommodation during your visit to Samarinda. We are very happy to hear that you had a wonderful time at our hotel. We look forward to seeing you again at Swiss Belhotel Borneo Samarinda. We wish you good health and safety! Sincerely, The General Manager
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Verified Traveler
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10.0
/10
Reviewed 2 week(s) ago
Amazing vacation, will definitely come back here again.
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Accommodation's Reply
30 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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r***a
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Clean and comfortable rooms, close to shopping areas, easy access.
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Accommodation's Reply
30 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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Verified Traveler
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Business
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6.0
/10
Reviewed 3 week(s) ago
Very old and dirty hotel. It is not worth the price paid, and I would not stay ever again.
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Accommodation's Reply
30 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We apologize for any inconvenience you may have experienced during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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Irhamni
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10.0
/10
Reviewed 4 week(s) ago
Enjoyable holiday.. Swimming pool operational until 8 pm.. Very good
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Accommodation's Reply
20 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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M***i
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Staycation
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8.5
/10
Reviewed 4 week(s) ago
Clean. The hotel staff is friendly and responsive. The breakfast is also delicious, with everything on the menu. Thanks, I'll be back next time I'm in Samarinda.
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Accommodation's Reply
20 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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Nasbi
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10.0
/10
Reviewed 4 week(s) ago
Good service, easy access and close to city center and shopping center
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Accommodation's Reply
20 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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H***l
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Leisure
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9.4
/10
Reviewed 5 week(s) ago
Recommended for staying and vacation...
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Accommodation's Reply
20 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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E***e
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
My first stay at SBH Samarinda for a staycation today, usually it's across from it 🤭 For the first time everything was really good, no complaints from me and my family, will come back again 🫶 Note: Pic taken from my daughter's cellphone because she loves taking photos and being spoiled hehe.
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Accommodation's Reply
20 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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Tri s.
icon-Business
Business
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10.0
/10
Reviewed 6 week(s) ago
Quite a good hotel and close to the city center
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Accommodation's Reply
01 Apr 2026
Dear Mr./Ms. Tree, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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Verified Traveler
icon-Business
Business
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10.0
/10
Reviewed 6 week(s) ago
Nice and affordable hotel from Samarinda city center
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Accommodation's Reply
01 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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T***i
icon-Business
Business
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10.0
/10
Reviewed 6 week(s) ago
Mantap Swiss hotel is good and affordable
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Accommodation's Reply
09 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The room was clean, quite spacious, and had a nice view. Yesterday, we had a view of the harbor. Unfortunately, the swimming pool and restaurant were too close together, making it uncomfortable for a morning swim.
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Accommodation's Reply
09 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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Gugus A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The hotel is nice, clean, the staff are friendly, suitable for a family staycation.
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Accommodation's Reply
01 Apr 2026
Dear Mr./Mrs. Gugas, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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Number of reviews per page
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