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Traveler Reviews OYO 2057 Hotel Kharisma
Number of reviews per page
20
20
40
40
aa
afrizal a.
6.0
/10
Reviewed 131 week(s) ago
The price does not match what is stated in the application, I was asked to add the remaining costs because the hotel rate is different from what is in the application and the photos of the rooms and rooms do not match.
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3 people find it helpful
B
Bahrullah
4.8
/10
Reviewed 136 week(s) ago
It doesn't match the photo, when I want to check in, it says an additional fee, the room is not worth it, it's more appropriate to be called a warehouse, just enter right and go straight out so you can lose, trash.
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5 people find it helpful
Accommodation's Reply
17 Jun 2022
Hi, Bahrullah! We are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Greetings, Jane!
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Riza
4.8
/10
Reviewed 139 week(s) ago
The room is not worth selling. Dirty, dirty toilet, broken bed.
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2 people find it helpful
H
Hidayat
6.2
/10
Reviewed 145 week(s) ago
Broken mattress, noisy ac. The atmosphere is not calm. Only 1 towel for 2 people.
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1 people find it helpful
Accommodation's Reply
07 Apr 2022
Hi, Hidayat! We are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Greetings, Jane!
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Anida N.
5.6
/10
Reviewed 152 week(s) ago
Kamar sangat buruk, mungkin sesuai dengan harga. Kunci pintu rusak, tidak layak digunakan. Lampu mati. Tidak ada colokan selain untuk tv. Tidak ada lemari. Tidak ada air minum dan fasilitas lainnya.
3 people find it helpful
Accommodation's Reply
21 Feb 2022
Hey Anida, very surprising to see our valued guest not satisfied with our service. Of course, we will address your feedback to ensure a better experience in the future. Greetings, Kistanto!
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Usman
6.0
/10
Reviewed 154 week(s) ago
An unpleasant experience, the mattress was not in time but it was already past the time to replace it because there were wires that had started to come out, the cleanliness was very lacking and at 10 o'clock at night it was a bit noisy and crowded with people walking in the hallway, not recommended.
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4 people find it helpful
Accommodation's Reply
17 Feb 2022
Sincere Apologies, Usman! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Mahmud!
BS
Bayu S. A.
5.4
/10
Reviewed 158 week(s) ago
The rooms are dirty, smelly, the sheets are not changed very dirty. Not worth the price. I immediately checked out even though I just entered, because my wife couldn't stand it. Does not match the photo.
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5 people find it helpful
Ahmad
8.5
/10
Reviewed 159 week(s) ago
It's good according to the price.
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a
arrafi
5.6
/10
Reviewed 166 week(s) ago
It doesn't match the picture at all, the mattress isn't good at all, the toilet doesn't have a lot of errors, the floor is dirty, the bed linen is really bad when the hair is not clear, so you're already tired. No recommended.
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5 people find it helpful
Fajar E. P.
6.0
/10
Reviewed 174 week(s) ago
Banyak Debu, bau, kotor kasurnya banyak serbuk kayu.
3 people find it helpful
AY
Aditya Y. A.
4.8
/10
Reviewed 186 week(s) ago
The accommodation is all outdated. Not maintained.
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2 people find it helpful
DN
Danto N.
8.5
/10
Reviewed 186 week(s) ago
Kasur spring bed nya sudah waktunya diganti, gak ada air hangatnya, kurang terawat.
2 people find it helpful
Resimus Pesireron
6.0
/10
Reviewed 188 week(s) ago
Kamar kotor, pada saat check in subuh hari di minta tambah biaya 50bribu rupiah kalau tidak akan ditempatkan di lantai 3 dari pihak hotel. Kamar kotor sekali. Tidak diberi sabun mandi.
4 people find it helpful
Irfan A. L.
6.0
/10
Reviewed 192 week(s) ago
Very dirty, not clean, cigarette sticks scattered in the cupboard
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3 people find it helpful
as
adi s.
5.8
/10
Reviewed 218 week(s) ago
The room has no fragrances, and does not match the photos.
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1 people find it helpful
m
maulinairawanti
6.1
/10
Reviewed 250 week(s) ago
The service is lacking and miss is smiling. Pouting.
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ES
Erwin S.
Family
8.5
/10
Reviewed 251 week(s) ago
Vacation using the hotel application that is less santuy.
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2 people find it helpful
MS
M Syamsul A.
5.2
/10
Reviewed 251 week(s) ago
Can't check-in he said he doesn't accept transfer reservations via online.
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2 people find it helpful
AS
Ahmad S.
Business
8.3
/10
Reviewed 252 week(s) ago
pretty good for that price
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ES
Erwin S.
Family
9.1
/10
Reviewed 252 week(s) ago
Because it is very close to malls, entertainment venues and hospitals.