8.9
Very Good

From 377 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

8.9

Service and Facilites

9.2

People often mention about Fairfield by Marriott Bali Kuta Sunset Road
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Staff Friendliness (19)
Bedroom (17)
Check-in/out Time (14)
Ambiance (14)
Bathroom (14)
Variety (14)
Hotel Area (13)
Taste (13)
Room Space (12)
Accessibility (11)
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Traveler Reviews Fairfield by Marriott Bali Kuta Sunset Road

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Customer reviews
F***o
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Leisure
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9.4

/10

Reviewed 6 day(s) ago

Had a great stay, and definitely will recommend the place to others.

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Accommodation's Reply
28 Apr 2025
Thank you so much! We're thrilled you had a great stay and appreciate you spreading the word. We hope to welcome you and your recommendations back to Fairfield by Marriott Bali Kuta Sunset Road soon! Best regards, Eric Gozal General Manager
Erni T.
icon-Business
Business
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10.0

/10

Reviewed 1 week(s) ago

Excellent. All staff are friendly and smile a lot.
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Accommodation's Reply
28 Apr 2025
Thank you so much for your wonderful review! We are so happy to hear that you felt the friendliness and genuine smiles from all of our staff. We always strive to provide the best service for every guest. We hope to welcome you back to Fairfield by Marriott Bali Kuta Sunset Road! Best regards, Eric Gozal. General Manager
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Jorge P.
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Transit
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9.7

/10

Reviewed 2 week(s) ago

Check in at midnight was so easy. Staffs are very accomodating. Highly recommended🙂
+5

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Accommodation's Reply
21 Apr 2025
Thank you so much for your wonderful review! We're thrilled to hear that your midnight check-in was seamless and that you found our staff accommodating. We strive to make every guest's arrival as easy as possible, no matter the time. Your high recommendation means a lot to us! We hope to welcome you back on your next visit to Bali. Best regards, Eric Gozal General Manager
j***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

spacious and clean room also has a terrace 👍🏻👍🏻
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1 people find it helpful

Accommodation's Reply
21 Apr 2025
Thank you for your comment! We are delighted to know you were satisfied with the spacious room, its cleanliness, and the terrace. We hope to welcome you back in the future. Best regards, Eric Gozal General Manager
s***l
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Complete facilities, close to everywhere.
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Accommodation's Reply
14 Apr 2025
Thank you for your positive review! We are very happy to hear that you are satisfied with the completeness of the facilities and easy access to various places from our hotel. We always try to provide the best for our guests. See you on your next visit! Best regards, Eric Gozal. General Manager
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H***n
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Medical
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10.0

/10

Reviewed 12 week(s) ago

Very close to everywhere and the service is responsive
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1 people find it helpful

Accommodation's Reply
03 Feb 2025
Thank you for taking the time to share your experience. We are very pleased to hear that you enjoyed our location close to many attractions and that our service met your expectations. We look forward to welcoming you back again soon. Best regards, Eric Gozal. General Manager
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R***n
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10.0

/10

Reviewed 13 week(s) ago

Cool room good food ok staff
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1 people find it helpful

Accommodation's Reply
03 Feb 2025
Thank you for sharing your experience. We are very happy to hear that you enjoyed our room, food and staff. We look forward to welcoming you back again soon. Best regards, Eric Gozal. General Manager.
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L***I
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Staycation
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10.0

/10

Reviewed 13 week(s) ago

Nice Hotel and very Friendly Staff

3 people find it helpful

Accommodation's Reply
10 Feb 2025
Thank you for the wonderful review! We're so glad you appreciated our hotel and the efforts of our friendly staff. We strive to create a welcoming and enjoyable experience for all our guests, and your feedback makes it all worthwhile. We hope to have the pleasure of welcoming you back in the future! Best regards, Eric Gozal General Manager
N***I
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Leisure
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9.7

/10

Reviewed 13 week(s) ago

Overall ok. Room is good. Bathroom is ok. Breakfast is ok. Family friendly.
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1 people find it helpful

Accommodation's Reply
03 Feb 2025
Thank you for your review! We are glad you enjoyed our room, bathroom, breakfast, and family-friendly amenities. We look forward to welcoming you back again soon. Best regards, Eric Gozal. General Manager
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R***n
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Leisure
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10.0

/10

Reviewed 13 week(s) ago

All the staff were friendly, we got a free upgrade to a pool view room and free breakfast. The hotel is quite spacious, and the room was fairly large and clean.

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Accommodation's Reply
03 Feb 2025
Thank you for the fantastic review! We're so glad you enjoyed the upgrade, breakfast, and spaciousness of our hotel. We appreciate your feedback. We hope to welcome you back soon! Best Regards, Eric Gozal General Manager
L***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

Everything so good, except for the part of my room next door listening music super out loud so late at night😒. But everything else perfect

1 people find it helpful

Accommodation's Reply
27 Jan 2025
Thank you for your feedback! We're so glad you enjoyed everything else about your stay. We sincerely apologize for the disturbance caused by the noise from a neighboring room. We will address this issue with our team to ensure a more peaceful environment for all our guests in the future. We hope to welcome you back again. Best regards, Eric Gozal General Manager
Tri T. Y.
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Business
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9.4

/10

Reviewed 15 week(s) ago

The location is good, the room is comfortable and the staff is very friendly.
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1 people find it helpful

Accommodation's Reply
20 Jan 2025
Thank you very much for your positive review! We strive to provide the best stay experience for every guest, and we are glad to hear that you enjoyed our convenient location, comfortable room, and friendly staff. We look forward to welcoming you back soon. Best regards, Eric Gozal. General Manager
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A***d
icon-origin-TRAVELOKA

9.7

/10

Reviewed 16 week(s) ago

Highly recommended hotel, please improve
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Accommodation's Reply
13 Jan 2025
Thank you for staying with Fairfield Kuta Sunset Road. We are very pleased to hear about your pleasant stay experience and your recommendations regarding our hotel. We look forward to welcoming you back for your next visit. Best regards, Eric Gozal. General Manager
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harry c.
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Leisure
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8.8

/10

Reviewed 16 week(s) ago

OK and nice hotel with good location to kuta, Legian, Seminyak etc

2 people find it helpful

Accommodation's Reply
07 Jan 2025
Thank you for your review. We're pleased you found our location convenient for visiting interesting places in Bali such as Kuta, Legian, and Seminyak. While we appreciate your feedback, we're always striving to improve and exceed guest expectations. We hope you'll consider staying with us again so we can demonstrate our commitment to providing an even better experience. Warm regards, Eric Gozal General Manager
A***d
icon-origin-TRAVELOKA

9.4

/10

Reviewed 16 week(s) ago

Clean, comfortable hotel, close to everywhere
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Accommodation's Reply
07 Jan 2025
Thank you very much for visiting Fairfield Bali Kuta Sunset Road and thank you for your positive review. It is a pleasure to read that you had a pleasant experience with us and we look forward to welcoming you back to Fairfield Bali Sunset Road soon. Warm Regards, Eric Gozal. General Manager
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V***y
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10.0

/10

Reviewed 17 week(s) ago

Best option for you who need to be close to the airport and city

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Accommodation's Reply
07 Jan 2025
Many thanks for your kind review and many thanks for your recent stay in Fairfield Bali Kuta! We're so glad you found our location convenient for both airport access and city exploration. We hope to welcome you back again soon!. Warm regards, Eric Gozal General Manager
T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 17 week(s) ago

The staff service is friendly, but when we wanted to check in late, we had to wait up to 3 hours.
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1 people find it helpful

Accommodation's Reply
07 Jan 2025
Thank you for choosing to stay at Fairfield Kuta Sunset Road and for leaving a review. Providing the highest level of hospitality is our number one priority. We apologize if you had a less than pleasant experience regarding the long check-in time. We will work with our team to ensure that this type of incident will not happen again in the future. Please do not hesitate to let us know if there is anything we can assist you with regarding your upcoming visit and we look forward to welcoming you back on your next visit. Best regards, Eric Gozal. General Manager
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S***a
icon-Leisure
Leisure
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8.5

/10

Reviewed 17 week(s) ago

Staff so friendly! And the hotel have excellent service

1 people find it helpful

Accommodation's Reply
07 Jan 2025
Many thanks for your recent stay in Fairfield Bali Kuta. Really glad to hear your kind feedback. We all hope to welcome you back soon! Best regards, Eric Gozal General Manager
D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

Very decent and clean, great services.

1 people find it helpful

Accommodation's Reply
07 Jan 2025
Thank you for staying at Fairfield Bali Kuta and for taking the time to share your valuable feedback.I am pleased that you enjoyed the cleanliness and services at our hotel. Glad you were able to enjoy each aspect and greatly looking forward to your return. Best Regards, Eric Gozal General Manager
Ida B. S.
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 18 week(s) ago

The staff was very friendly and accommodating, spesial compliment for the Chef team and restaurant staff was very helpful and attentive, definitely one of the best hotel in Bali.

3 people find it helpful

Accommodation's Reply
07 Jan 2025
It was such a pleasure to welcome you to our hotel & a very rewarding to read your feedback. I am grateful for such a detailed review and appreciate that you flagged several of our talent. They love to read first-hand how their actions impact your experience! We do hope to welcome you back soon. Best regards, Eric Gozal General Manager
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