Overall Ratings & Reviews The Guardsman Hotel and Residences

Location amazing, great staff, breakfast ok. Shame the restaurant was shut, but luckily there was an amazing restaurant across the road. I would definitely come back.

The Room was nice, but the service was slow. The food was terrible.

Excellent location and staff. Loved our stay.

This hotel is a new discovery for us and we are thrilled with it! So much so, we cancelled another reservation to extend our stay here. Beautiful, elegant with high end service and a wonderful staff who have an eye for details. This is a great hotel. We can’t wait to return.

Wasn’t the best given their 5* reviews. Was kept waiting for 2 hours. Not the best hotel and wouldn’t book again

The hotel has a cosy boutique feeling, with nice decor. Unfortunately the check in process is slightly confused and lengthy. We arrived and were asked to take a seat and then they brought paperwork and a card machine to take a deposit, we were then left uninformed as to next steps and waited for 40 mins before being shown to the room. The room was very small and rather dark but well appointed.

Lovely staff, great interior, offered an upgrade at desk. Couldn’t have asked for a better experience.

Second time staying here and would stay again next time we visit London. Great location, lovely hotel, lovely staff

It was okay. Comfortable and clean. Easy access to transportation. Good dining and shopping options. Nothing extraordinary about the hotel itself. The cleaning staff was very friendly and pleasant to interact with.

Very nice and classy hotel, a must if you need to stay in Westminster area

Small rooms, dining and bar below ground.

Fantastic lovely cosy clean modern hotel and great location

Clean and pretty

Excellent property.. this was our second stay there. They are very accommodating.

Great location, walkable to Buckingham Palace and St. James Park. Loved the in-room technology and amenities, including heated floors! Very comfortable bed and amazing staff. Absolutely would stay again!

Beautiful modern hotel in a quiet location but easily walkable to everything.

Super helpful team, high end luxury finishes throughout hotel. Very comfortable stay and centrally located. Just what was needed!

Fabulous hotel that is clean, quiet, and has excellent attentive service in a great central location! Easy walk to Buckingham Palace, Westminster Abbey and Parliament. Many good dining options within one block. Highly recommend and will definitely stay here again on our next visit to London!

The room and especially the shower was small but expected I'm sure in London. Onlt real complaint is that the water was only tepid, not hot

The staff treated us like royalty, however the room was very small - no desk or table to sit at.