You don't want to book a room here, it's half as complicated as it is. I couldn't check in because the booking name & KTP were different, apart told me to change to Traveloka while Traveloka said there had to be approval/confirmation from the hotel, it just continued ping pong until finally I ordered another room, Traveloka & Apart were detrimental to me , money cannot be refunded, eating is haram money resulting from defrauding customers. Hopefully your family won't be forced to eat haram money.