9.0
Exceptional

From 214 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

8.9

Service and Facilites

8.9

People often mention about ARTOTEL Casa Kuningan
All
Bedroom (15)
Staff Friendliness (14)
Ambiance (14)
Taste (14)
In-house Restaurant (12)
Room Space (11)
Distance to City Center (10)
Check-in/out Time (10)
Bathroom (10)
Variety (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ARTOTEL Casa Kuningan

Number of reviews per page
20
40
Customer reviews
D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 1 week(s) ago

The hotel is very comfortable and clean, the location is in the middle of the city. Next will come back here again.
Translated by Google Icon
See original

Find this review helpful?

D***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Becoming one of the fav hotels in JKT
Translated by Google Icon
See original

Find this review helpful?

S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

Have stayed here twice. Comfortable.
Translated by Google Icon
See original

2 people find it helpful

G***t
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

Cool, comfortable, cozy, aesthetic, great for a staycation in the city and bringing family
Translated by Google Icon
See original

Find this review helpful?

Roha A.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Amazing clean rooms with great furniture. Had the breakfast and that was amazing too! Definitely recommended. I checked in early and they took care of my bags too

2 people find it helpful

n***r
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

came here with 2 small children because in the morning there was a competition that my child participated in at the education department. there is a swimming pool even though it is not big but comfortable and clean. on that day there were no families staying with children other than me 😄 it is possible that many guests stayed overnight for business trips because it is located in the middle of the office. for the food in the restaurant is delicious, breakfast is also great, for the main course is chosen separately, while the complementary menu is served buffet style. overall the hotel is comfortable
Read More
Translated by Google Icon
See original

4 people find it helpful

Y***y
icon-Medical
Medical
icon-origin-TRAVELOKA

8.4

/10

Reviewed 16 week(s) ago

all ok comfortable breakfast variations can't be much (buffet) because the breakfast area is small roottop is also great but when there is a party the party sound can be heard from the room on the 2nd floor maybe the hotel building is not high enough so the party sound can be heard but overall because the hotel is clean the bed is comfortable we sleep soundly in the hotel tks artotel casa kuningan
Read More
Translated by Google Icon
See original

1 people find it helpful

N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 16 week(s) ago

I spent 3 days in the Hotel. All goods despite the room did not have a water boiler. Not very recommended if you brought a baby to the hotel. Overall its a great experience

1 people find it helpful

Teddy H.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 17 week(s) ago

Nice ambience and room is nice

1 people find it helpful

L***m
icon-origin-TRAVELOKA

10.0

/10

Reviewed 22 week(s) ago

the place is in the business center of Jakarta, comfortable, the food is okay
Translated by Google Icon
See original

2 people find it helpful

Accommodation's Reply
03 Dec 2024
Dear Niar S, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You,
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 25 week(s) ago

Perfect for travelers looking for a unique, art-inspired experience in the heart of Jakarta.

Find this review helpful?

Accommodation's Reply
05 Nov 2024
Hello There, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You,
J***a
icon-origin-TRAVELOKA

6.6

/10

Reviewed 25 week(s) ago

Room is small not looks like 28sqm and ambiance is not nice, ceiling was too low. There are 2 rooms the aircon is not functioning well.

Find this review helpful?

I***n
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 26 week(s) ago

The room, services, location, and food is excellent.

Find this review helpful?

Accommodation's Reply
05 Nov 2024
Hello There, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You,
Niar S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 26 week(s) ago

The hotel staff was very friendly and the food was delicious. Check in was also easy.
Translated by Google Icon
See original

1 people find it helpful

J***n
icon-origin-TRAVELOKA

10.0

/10

Reviewed 27 week(s) ago

The room was neat and comfy. But the only disadvantage is the wifi is not that strong and might get disconnected sometimes. There is a rooftop bar, which might be slightly noisy on weekends night. The food is delicious, there are variant of options for breakfast.

Find this review helpful?

Accommodation's Reply
05 Nov 2024
Hello There! Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You,
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 27 week(s) ago

The variety and quality of food for breakfast needs to be improved.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
05 Nov 2024
Hello There! Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You,
B***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 31 week(s) ago

Highly recommended. The environment is also not so crowded 👍.
Translated by Google Icon
See original

Find this review helpful?

F***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.9

/10

Reviewed 37 week(s) ago

The first day I checked in, I was asked to wait for a whole 30 minutes for my room to be cleaned, even though I arrived an hour past the check-in hour at 2 PM. Not long after, I discovered that the bedsheets, bedcover, and pillows were all very dirty with yellow stains, black lines, and various marks. They also felt moist to the touch, as if they had come straight out of the laundry without being completely dried. Despite requesting a bed make-up, there were still marks and stains, although fewer than before. In the end, I resorted to covering the pillow with my own t-shirt. The same issue occurred the next morning after another room make-up. I rest my case. At night, loud noises from staff or people moving things upstairs kept disturbing my peace, making it difficult to sleep. There was also faint bar music playing, but it was easy to ignore. I was staying on the 3rd floor. Breakfast was just okay. The main dishes and pastries were not particularly memorable. The only thing I really enjoyed was the array of"gorengan"provided — loved the tempeh. However, the breakfast menu could be improved, as the selection was too healthy and might not be appetizing to people on vacation. On a positive note, the staff were friendly.
Read More

3 people find it helpful

Amelia P.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 38 week(s) ago

Nice hotel design, nice room but a lil bit gloomy lamp, nice staff.

Find this review helpful?

Accommodation's Reply
02 Aug 2024
Dear Ms Amelia P, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You,
Profile Picture
Wulan A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 38 week(s) ago

When I entered the lobby, it was already fragrant, a characteristic of hotel fragrances that I like
Translated by Google Icon
See original
+4

1 people find it helpful

Accommodation's Reply
02 Aug 2024
Dear Ms Wulan A, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You,
Number of reviews per page
20
40