7.6
Pleasant

From 10 reviews

Provided by travelers on
Cleanliness

6.8

Room Comfort

6.8

Meal

6.8

Location

8.4

Service and Facilites

7.6

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Traveler Reviews RedDoorz @ Jalan Pendidikan Mataram

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Customer reviews

M***i
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10.0

/10

Reviewed 2 week(s) ago

Very satisfied with the service.
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R***n
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8.1

/10

Reviewed 3 week(s) ago

almost every Sunday stay there for the hospitality ok. for cleanliness maybe it can be improved on the springbed and bedcover, because often we check in like someone's used one just cleaned a little and when it's time to check out, we already understand what time it is don't get used to us being knocked on, because at most 15 minutes not up to 1 hour that's because we are still taking a shower and finishing up
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F***s
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Leisure
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5.7

/10

Reviewed 27 week(s) ago

The sheets were not clean and had many stains. The towels asked to be replaced, but they did not have any spare/stock, they only washed the existing towels and even then they were given to us still in wet condition. The drawer next to the bed was full of cigarette butts and had never been cleaned. They also did not provide mineral water in the room.
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K***k
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Staycation
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6.5

/10

Reviewed 27 week(s) ago

The bathroom needs special attention, such as the sink faucet is dead, the jet shower (shower bidet) is leaking, the lights are too dark. Room: there is not enough trash can in the room, there are not enough power outlets, there is only 1 and that is only for the TV.
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Jufriadi
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6.0

/10

Reviewed 48 week(s) ago

Setibanya di hotel, recevsionisnya menolak bokingan saya karena kamarnya bocor dan AC nya rusak, tapi ketika saya minta untuk di cek, alasannya kunci kamarnya tidak ada. Karena saya ngotot, Akhirnya diganti dengan kamar lain. Intinya pelayanannya buruk dan tidak profesional.

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Deni N. U.
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5.8

/10

Reviewed 68 week(s) ago

The price is more than 150 thousand but it's not really suitable. It's better to add 50 thousand to get a genuine 2 star hotel. When you entered you found very dirty towels, there were blood stains on the sheets, the pillowcases were crumpled, there were dirty rags and rubbish left in the cupboard, there was no water heater, the TV often had errors, the refrigerator was rusty. Consumers don't need it to be complete but not suitable for use, minimalist but in good condition is better than being given facilities but not suitable for use
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