Overall Ratings & Reviews Bukit Senyum Residence Mitra RedDoorz

There are leeches on the bed, in my room and in my child's room too, in the bathroom too but it's still normal, it makes it impossible to sleep soundly the water and electricity keep going off

the place is comfortable, the view is nice, there are photo spots too

the location is okay...cool, close to the tea plantation, the rooms are also nice, the bathroom is clean, there is a water heater

no water in the morning wanted to take a shower didn't get breakfast already reported to the officer about the water and there was no follow up didn't take a shower until I got home terrible

Clean room, friendly staff, smooth internet, but unfortunately the hot water in the room I stayed in was broken so we couldn't take a shower because the weather was very cold.

The water heater works very well and there is a fairly adequate internet connection, for the room it is very worth it. Will be a subscription every time I go to Ciwidey.

Perfect. Just stay here

the atmosphere is serene 🥶 nice for cooling off, the cold is extraordinary

A place with nice views and air, but the bathroom water often goes out. Please improve the service.

I was enjoying my meal, but suddenly something like this happened... but there was a plus point when I ordered grilled chicken and was about to give it to me, but the person who gave it dropped the food and it was ready to be eaten and was immediately replaced with a new one.

the location is very strategic for those who want to go to Situ Patenggang, Ranca Upas, Kawah Putih, especially Walini, it's very close.. the guard was alert when I came home from the onsen at night and got caught in the rain and then offered to make a campfire in front of the room.. as for the room, don't expect too much, it's worth it according to the price. Because it's the rainy season, the temperature at night reaches 15°, it's very cold, it's better to bring an extra blanket 😁 the good thing is that parking is provided right next to the room.

cheap price strategic location. but very leaky. worth it

The water was off, the hotel staff was not on standby, at night I asked for the water to be fixed but instead they said that it was time for the staff to sleep, so from that night until the next day I couldn't use the bathroom water, in fact when I arrived the sheets were dirty with lots of white stains, so I finally asked for them to be replaced.

Champion in terms of location, the restaurant has delicious food and is not expensive. The room is in accordance with the rate.

The location is okay. Standard service. Standard room comfort. Cleanliness is very lacking, the area seems rarely cleaned even to the point of having spider webs above the bedroom, needs to be improved again for cleanliness and there are inappropriate graffiti on the walls of the room. Standard facilities.

Water for bathing runs out. Pity the staff, at night they fill the tank with water using a jerry can. It's the same in the morning because the water hasn't flowed yet. When I saw the photo, I thought the walls of the room were walls, it turned out to be thick triplex (not boards). It also has several unpainted sides.

Lack of management of unprofessional staff.

The sheets and pillowcases were not clean.

Not recommended. When checking in the room was still messy. The water heater is damaged (not functioning) the dispenser leaks onto the floor.

The hotel is worth the price. The view is good, and at night it's really cold even though you don't use AC or a fan. The rooms are clean and comfortable, there is also a water heater in the private bathroom. The WA admin and housekeeping are also very friendly and alert. Nice anyway👍👍