Traveloka Principles introduced as a navigation tool, aiming to provide everyone with a clear expectation on how responsibilities and collaboration is carried out to achieve our goals. 


Traveloka Principles

Unlock your full potential and gain new skills, but don’t forget to live your life to the fullest with Traveloka. At Traveloka, excellence is not just an aspiration but a standard, forged by relentless work ethic. We invite those with an unyielding drive to work hard, exceed expectations, and set new benchmarks in their professional journey.

Level up, Your Way

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Get a glimpse of life at Traveloka, where you'll be a part of a global talent melting pot across different countries

Level Up Your Experience

We need to be able to operate at all levels to make sure we know what happens on the ground.

Stay Connected to Details

We exercise good judgment, stress-test our thinking by seeking feedback from others, and build upon each other's ideas. When giving feedback, we respectfully voice out disagreement even if it's against popular opinions. Once a decision is made, we own and commit to it.

Make Good Decisions

To ensure we are understood, we start by knowing our audience. We speak and write clearly. When we don't understand, we ask for clarification

Communicate Effectively

Under constraint, resourcefulness flourishes best. We find clever ways to use the limited budget and resources we have to achieve our objectives

Be Frugal

We start by understanding our customers' needs, and work backwards from there. We never stop earning and keeping their trust.

Work Backwards from Customers

Speed matters. We have a can-do attitude and we don't let perfection hinder progress. Identify the risk level and act accordingly. Many decisions and actions are easily reversible and do not need extensive study. 

Bias For Action

We think like an entrepreneur. We maintain a sense of accountability to ensure things get done.

Take Ownership

We relentlessly challenge our current best to raise the bar. What made us successful in the first place may no longer be relevant and can block our way to move forward. Thus we need to continuously push our quality forward in everything we do.

Raise The Bar

To earn trust, we treat others respectfully, showcase our capability and follow through what we say we are going to do. We are also self-critical when it comes to re-examining ourselves and our behavior to give us a better insight into the necessary improvement as well as achievements that can be reached.

Earn Trust

Traveloka Academy is formed to elevate business value by developing a learning culture and organization by having the structure, resources, clarity, and mechanisms for employees to develop themselves as they build careers within Traveloka.

Traveloka Academy

Dear Women Community is a safe place with diverse and empowered Travelokans who  are actively engaged in Diversity, Equity and Inclusion (DEI) challenges. The community aims to level-up the full potential of Travelokans regardless of gender and country, with seminars with reputable speakers, workshops, networking events, and many more.

Dear Women Community

Employee Assistance Program (EAP) is an individual counseling program that can provide Travelokans with assistance on any personal and/or work-related problems, or any other matter that may impact our general well-being.