Away from my familys

Cabin was absolutely filthy, could not walk barefoot on the floor, curtains and fan were covered in dust. No antena connection on TV but remedied on complaint. Cabin had previously had the door lock forced and it had never been fixed properly. Once you put the key in and locked the door you could not get the key out unless you happened to wiggle it into the right spot. Owner berated us for not reporting it the day before when we first moved in, ( we were in a hurry to attend a wedding), the ensemble bed base was collapsed in the middle and we both rolled into the middle of the bed. It has the potential to be a very nice park and the cabin would have been excellent with proper cleaning and maintenance and the addition of security screens. Very poor value not worth the $97 per night. Would not patronise again while under current management and would inspect for cleanliness before paying. Would not recommend to anyone as there is better value elsewhere in Mackay. Why did we book in there? We needed a checkin time earlier than 2pm and the motels we rang would not guarantee an earlier checkin.

Friendly, helpful office staff

Room was meant to sleep 4. The 4th bed was a half size bunk and was not made up when arrived. Had to see reception for sheets. Bathroom door and shower door did not close. Room was meant to be self contained however no bowls available. Smelt funny. Tv didn’t work. They were helpful in finding a parking space for our van that we weee not using.

no thing shower didn't work air con didn't work staff didn't give a stuff

Wasn't the easiest place to find! Gps took me to the wrong location initially But persevered and was a comfortable night spent in the park

Great cabin, great location, spacious, and comfortable.

The place was quite run down. The pictures impied there would be washing facilities inside the villa however had to use paid laundry facilities in the complex. When collecting the keys, had to pay an additional $4 for credit card fees that were unexpected. The bowls and plates had cockroach poo on them and had to be washed before use.

It’s such an old and dated caravan park and isn’t even worth $97 a night which ends up being $99 (that’s the cheapest room due to CC charges). There was still dirt on the floor inside my cabin. Lots of things falling apart or on their last legs. Water was dripping underneath the kitchen cupboard from sink into a large saucepan which was already half full of water. The toilet roll holder was hanging sideways by 1 screw. What really annoyed me was the heating selection on the air conditioner didn’t work and being winter , I froze all night & not even the 2 blankets kept me warm. The soap was so small and thin it hardly washed you all over for 1 shower. It was such a joke, and I’m trying to get my money back from Hotels.com or part there of. Please avoid this place because it’s certainly not worth a cent that they are asking for per night.

The property was well located for our purposes. We didn't use the facilities outside the cabin so can't comment on those although it was quiet and peaceful. The toilet leaked and there was very little water pressure for a shower, unable to moderate temperature of water between very hot or cold.

We'll equipped comfortable place

Decent sized room. Quiet and fairly central to most of Mackay

Cheap accomodation for an overnight stay. Recommended for the budget conscious.

Quiet

Nice people at reception. The place was tired and grimey

It was beautiful and quiet.

Pool was not cleaned and was a health hazard. The cabins needed a facelift in line with the cost of 95$ a night. Convenient to the bowls green where we were competing.

Our stay was ok. Didn't like that the pool was very dirty. Unusable really. The toilet block facilities were very old and some were broken. The communal rubbish bins were overflowing. The cabins were very expensive considering how old they were. Booking for an extra cabin wasn't put in the books because it was booked online. The concrete pads where our van was parked was in very poor repair. The things we likes were the convenience to our bowls venue. The lovely staff members (one in particular). We were not hasseled when we were there. Felt safe. Midges were pretty bad at night, but that is no fault of the park.

Top place

We checked in and headed straight out to visit family. After returning late, we discovered blood stains on the sheets and urine stains in the shower. We didnt stay that night, and raised these issues when we checked out the next morning. The staff member was unable to help. We contacted Expedia to see if we could arrange a refund. The Expedia agent called the property and whoever they spoke to had the audacity to say all their sheets were brand new, when we had photos clearly showing the stains. The property refused a refund for the night.