Grand Mercure Apartments Magnetic Island

Apartments

8.4

/10

Very Good

286 reviews

What Guests Say About Their Stay

Aline
10.0
/ 10
The apartment was so beautiful and had incredible views! This might have been my favorite accommodation I’ve ever stayed at. The staff member Poliane was also incredibly helpful and kind. She gave us some great tips on what to do on the island to make our experience even more enjoyable. I would definitely recommend this place!
Judith
10.0
/ 10
We had an amazing time at a beautiful location. Our initial room had some problems - microwave didnt work, air con was noisy, no coffee machine as promised - so without fuss we were upgraded to a larger apartment for the remaining days
Claire
10.0
/ 10
We paid a little extra for an ocean view and it was well worth it for the beautiful view/apartment, great location for the ferry, bus and supermarket/bottleshop. Lovely complex and staff too.
In the Area
See Map
146 Sooning Street, Townsville, Queensland, Australia, 4819

Main Facilities

See more
Swimming Pool
Restaurant
Elevator
Grand Mercure Apartments Magnetic Island is located in area / city Townsville.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Grand Mercure Apartments Magnetic Island

Discover More Places
146 Sooning Street, Townsville, Queensland, Australia, 4819
Others Grand Mercure Apartments Magnetic Island
Others 2 Grand Mercure Apartments Magnetic Island

Discover More About Grand Mercure Apartments Magnetic Island

Location


Grand Mercure Apartments Magnetic Island is located in area / city Townsville.

About Grand Mercure Apartments Magnetic Island

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Enjoy luxurious treats and incomparable experience by staying at Grand Mercure Apartments Magnetic Island.

All facilities in Grand Mercure Apartments Magnetic Island

Others Grand Mercure Apartments Magnetic Island
Others

Things to Do

  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Barbecue
  • Picnic area
  • Garden
  • Pool sun loungers

Public Facilities

  • Others
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Luggage storage

General

  • Rooftop terrace
  • Parking
  • Banquet

Business Facilities

  • Meeting facilities
  • Meeting rooms
  • Business center

Shuttle Service

  • Ferry terminal shuttle
  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Mercure Apartments Magnetic Island

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way), (from 2 to 12 years old)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests planning to arrive outside reception hours can check-in through the night service phone located beside the reception door.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, Elevator
Check-In / Check-Out Time
14:00 - 18:00 - Before 10:00
Available rooms at Grand Mercure Apartments Magnetic Island
124
Number of floors in Grand Mercure Apartments Magnetic Island
5
Another facilities in Grand Mercure Apartments Magnetic Island
Beach umbrella, Hot tub, Outdoor pool, Barbecue, Picnic area

Frequently asked question in Grand Mercure Apartments Magnetic Island

What are available facilities at Grand Mercure Apartments Magnetic Island?
There are top facilites at Grand Mercure Apartments Magnetic Island such as Swimming Pool, Restaurant, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Apartments Magnetic Island?
The standard check-in time at Grand Mercure Apartments Magnetic Island is starting from 14:00 - 18:00 while the latest check-out time is at Before 10:00

More Reviews from Other Guests in Grand Mercure Apartments Magnetic Island

8.4
Very Good

From 286 reviews

Cleanliness

8.0

Room Comfort

8.0

Location

9.4

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Mercure Apartments Magnetic Island

Number of reviews per page
20
40

Top reviews

Aline
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The apartment was so beautiful and had incredible views! This might have been my favorite accommodation I’ve ever stayed at. The staff member Poliane was also incredibly helpful and kind. She gave us some great tips on what to do on the island to make our experience even more enjoyable. I would definitely recommend this place!
Judith

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

We had an amazing time at a beautiful location. Our initial room had some problems - microwave didnt work, air con was noisy, no coffee machine as promised - so without fuss we were upgraded to a larger apartment for the remaining days
Claire
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

We paid a little extra for an ocean view and it was well worth it for the beautiful view/apartment, great location for the ferry, bus and supermarket/bottleshop. Lovely complex and staff too.
Vim

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Stunning location overlooking the Coral Sea !
Kerry

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful outlook from our balcony. Richelle was very helpful & shared lots of useful info.
Kylie
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The room needs some maintenance but we still had a wonderful time & didn’t want to leave.
Sean Paul
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

The manager of the hotel is amazing and catered for all our holiday needs. Unfortunately the unit is privately owned and is in desperate need of new beds and a freshen up. The resort is just beautiful and location the best we have been.
Nancy
icon-Leisure
Leisure

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Every thing was perfect
Daniel
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Good size room. Friendly & helpful staff. Limited cooking & dining utensils. Wi-Fi difficult to navigate. Was not Ocean view as advertised. Was double charged on the CC commission,
Kenneth

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Blinds filthy,toilet container old rusty,no toaster
Ross
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Our room was great and the staff were friendly and provided excellent communication. The property was within a 2 minute walk from the ferry terminal. Our room had a good size balcony for pm drinks and we could watch the ferries come and go. The property has 4 pools, but for us the best was in block 1 the same as our room. This pool had more sunshine than the others which could be shaded much of the day or windy. The roof top in block 1 was mostly sunny.
Read More
Cheryl
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

It was a family anniversary, The manager was helpful & very thoughtful. Which made for lasting, happy memories for the young couple. Thank you for your 5 star service ⭐️⭐️⭐️⭐️⭐️
Colin
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Spacious room with comfy beds and all amenities you could need. Gym very disappointing - no weights. Only a treadmill, rowing machine and bike - all equipment pretty tired.
Adrian

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

What a fantastic place to stay. Staff ate wonderful also.
Kerrie
icon-Leisure
Leisure

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Exactly what it appeared to be from photos. Amazing ocean views and a bath overlooking the ocean.
Erin
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

The property was tired and dirty. Walls and furniture were stained and the floors had spills on them.
Heather
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

The property was in an ideal position to explore Nelly Bay, the marina and other areas of Magnetic Island. Unfortunately we found the apartment not as clean or as modern as we would have liked. The apartment definitely needs some maintenance and a good clean.
Joseph
icon-Leisure
Leisure

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

The seaview was more like palm tree view
Kelsey
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

The apartment we stayed in was definitely not a 4-star standard, barely a 3-star to be honest. The room seemed like it hadn't been cleaned for months, floors were dirty, dust everywhere, hair in the showers. The decor was dated and cheap. The carpet looks like it hasn't been updated since the apartments first opened and that the cheapest carpet was chosen in the first place. We really expected more quality and cleanliness for the price that we paid. The pictures online are very deceiving. I can understand general wear and tear, but the wear and tear in this apartment has not been taken care of since it was established. Blinds were dirty with tears in them and rust all over the rolling mechanisms. Mirrors were rusted and chipped from the edges. I wouldn't stay here again, and I wouldn't recommend friends and family to stay either. Very disappointing for what was meant to be an enjoyable wedding anniversary weekend.
Read More
phillip

8.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

great location walkable from ferry, buses, car hire and retail. very clean, good, secure free parking, good views, 3 pools. local rock wallabies appear at dusk seeking feeding - care to feed the correct foods. great accommodation.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Mercure Apartments Magnetic Island

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka | Business Registration Number: 291-86-03397 | Representative: Ahn Jung Woo | Address: South Korea, Seoul, Gangnam District, Teheran-ro, 431 Justco Tower 5-008 06159 | Email: cs@traveloka.com | Mail Order Business Report Number: 2024-Seoul Jung-gu-2034
Copyright © 2025 Traveloka. All rights reserved