Moroccan Resort - HR Surfers Paradise

Great time

Great location, big spacious units. The furniture and mattresses could definitely be upgraded.

Excellent location, right near the beach, shops & restaurants. For 5 adults & 2 children the amenities within the apartment covered all bases. We would definitely stay there again. Key pickup is not at the property & is about a 10 minute walk. Parking at the property is for 1 vehicle only, but there is covered parking nearby.

In my 20 years of travel, I’ve never written a negative review. I just take the good with the bad and move on. However, I feel compelled to advise anyone considering this property to move on. In good news, it is well located, spacious and does look mostly as pictured. But that is where the good news ends. I won’t go into every negative detail but I will share two things you must know: 1) The unit is not affiliated with Breakfree who is the primary property manager so no front desk service will be extended to you. 2) The after hours check in process is a joke. Long story short I arrived at 9pm and ended up having to pay for a nights stay at the hotel next door because I did not receive a pin to the lock box which is a 10 min walk away from the property. After requesting reimbursement several times, the owners simply ignored my emails for the duration of my stay though I put in a maintenance request for someone to close the windows as they were rusted open and cockroaches were coming in. Suffice it to say, the place is far from luxury. AVOID!

Great location. But very dated with many things broken e.g tiles,kitchen cupboards etc.

Perfect roomy apartment close to everything.

The accommodation was really nice. Close to beach, shops and restaurants. Spacious rooms. Loved the stay.

The price we paid an the beds were terrible. The cleaning standards where not that good either as we were given one bag for rubbish.

We had an amazing stay, I stayed with my family and we loved it, the view was great, the pools was really nice and it was close to everything

Beautiful apartment in great location with stunning views

Excellent property ! Some small cosmetic improvements would be good! eg. little paintwork here and there, fix main bathroom glass door, cover plates on some powerpoints, light above heater unit in living room ! None of these would stop us staying in room 269 again though ! Very good place for a holiday !!

It was great. Firstly the price was fantastic, about half the cost of equivalent hotels in surfers paradise. The apartment was well furnished and clean. Communication from HRSP was good, everything was seamless. We will definitely book with HRSP again.

Apartment was quiet and had great views to the hills and the beach, close to the heart of surfers.

Property was close to beach and walkable to all local attractions with plenty to do. Only downfall is the lack of basics. Hand wash, more than 1 toilet roll, and kitchen staples like salt, pepper etc

Our 3 bedroom apartment was amazing. The decor was very modern & the view was awesome.

Very spacious apartment with excellent views of the city and vast ocean. Would definitely stay at the Moroccan again!!!

We liked the location. There were a few faults in the room, but it was OK

The view was superb and close to the city centre. The unit was spacious.

The best thing about this property is the ocean view, the beach view was amazing. Inside has the potential to be nice if it was better maintained. There was a screw on the kitchen floor when we arrived, the bathroom door in the king bed bedroom was out of order and there was either chest hairs or pubic hairs on the ceiling in the main bathroom which was a bit unsettling. Topped off with no WIFI available when I rang and was told that they should have it only to ring on our trip with no recollection of the call and say they will be installing it the next day only to cancel it at the end of the day which made my sisters husbands business calls and work that much more difficult. Lastly, parking is not the best there, for a 3 bedroom apartment they only allocate one car park so it was disappointing and stressful trying to find another park for my other car as all the street parking is only 1-2 hours paid parking during the day until 7pm so during the day you need to find a reasonably priced parking lot which is a few blocks away. Overall, we didn’t let these setback ruin our trip but would not come back for another holiday at The Moroccan.

Oh the view! Waves crashing, awesome sunrise, close to absolutely everything.