Best Western Hotel Universel Drummondville

Hotels

8.6

/10

Very Good

936 reviews

What Guests Say About Their Stay

Robert
10.0
/ 10
Great hotel. Very nice and clean with good amenities. Parking was limited at times otherwise all good.
Ingo
10.0
/ 10
A surprisingly upscale hotel, with large rooms, super comfortable beds and friendly accommodating staff. One quibble: the toilets are in a space suitable for hobbits, uncomfortably tight. Still a great overnight stay.
Julia
10.0
/ 10
Nice architecture on the building face. Great flowers out front. Comfy beds and quiet. Sweet place to stay.
In the Area
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915 rue Hains, Drummondville, Centre-du-Québec, Québec, Canada, J2C3A1

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Best Western Hotel Universel Drummondville is a hotel in a good neighborhood, which is located at Drummondville. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Hotel Universel Drummondville

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915 rue Hains, Drummondville, Centre-du-Québec, Québec, Canada, J2C3A1
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Discover More About Best Western Hotel Universel Drummondville

Location


Best Western Hotel Universel Drummondville is a hotel in a good neighborhood, which is located at Drummondville.

About Best Western Hotel Universel Drummondville

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western Hotel Universel Drummondville exclusively for you.

With all facilities offered, Best Western Hotel Universel Drummondville is the right place to stay.

All facilities in Best Western Hotel Universel Drummondville

Others Best Western Hotel Universel Drummondville
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Banquet
  • Ballroom
  • Reception hall
  • Fireplace in lobby
  • Parking
  • Terrace

Things to Do

  • Hot tub
  • Indoor pool
  • Picnic area
  • Garden
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting facilities
  • Meeting rooms
  • Conference center
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Best Western Hotel Universel Drummondville

Important Note
  • Fee for full breakfast: approximately CAD 7 to 30 for adults, and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Parties and events are allowed on site
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Best Western Hotel Universel Drummondville
116
Number of floors in Best Western Hotel Universel Drummondville
4
Another facilities in Best Western Hotel Universel Drummondville
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Best Western Hotel Universel Drummondville

What are available facilities at Best Western Hotel Universel Drummondville?
There are top facilites at Best Western Hotel Universel Drummondville such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Hotel Universel Drummondville?
The standard check-in time at Best Western Hotel Universel Drummondville is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Best Western Hotel Universel Drummondville provide breakfast?
Yes, Best Western Hotel Universel Drummondville provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Best Western Hotel Universel Drummondville

8.6
Very Good

From 936 reviews

Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

8.8

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Traveler Reviews Best Western Hotel Universel Drummondville

Number of reviews per page
20
40

Top reviews

Ross
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

A very slow check in, waited in queue for 15. minutes
Natasha
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

When checking in, the staff were fielding calls from the phone and not helping guests standing in front of them. A large line of people formed as I waited to check in and it probably took 20 minutes to get checked in. The staff were lovely when I did check in, but it seemed outrageous to deal with people on the phone instead of those standing there. Another patron commented on it. When we finally got checked in, there was a large blood spot on the wall in our room, as well as some other blood spots. It felt very unclean and, to be frank, pretty creepy. When I went back downstairs to complain, they gave us a new suite right away. That room was much cleaner; however there was still a stick on finger nail belonging to someone else on top of one of the beds. Overall it was a bad experience and we will not stay there again.
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Marie-Danielle
icon-Leisure
Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Clean and convenient hotel near highway 20
Emerie
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Checked into our room, got settled. About 30 minutes later someone else (another couple ) came into our room The desk gave them the same key. When I approached the desk, he says it was a system error. We switched rooms as we had a small dog.
Stefan
icon-Leisure
Leisure

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean and nice facilities
Bruce

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Charming late night reception! So kind and generous!
Robert

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel. Very nice and clean with good amenities. Parking was limited at times otherwise all good.
David
icon-Business
Business

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Passez une bonne nuit malgré qu'elle soit courte pour ma part.Le seul bémol, un petit refresh des salles d'eau ne ferait pas de mal.
Martin

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Good condition. Had an issue with the jacuzzi tub and maintenance came up and took care of it a few minutes
elias
icon-Business with Children
Business with Children

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Awesome
Manon
icon-Business
Business

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Le restaurant Pacini affilié à l'hôtel n'a pas un bon service. J'y ai soupé et déjeuner et le service. On ne nous donne jamais d'eau. La serveuse ne vient pas voir si tout est correcte. (le service du matin était mieux mais encore là pas d'eau).
neil

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Middle of the road for the price
Joe Anne
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

I have stayed with you about 8 times this year. The front desk staff are fabulous, I do not speak French and the staff are very kind. Your pet friendly policy and the direct access to the parking lot is very convenient. I am sure I will be back again. Your staff is your greatest asset, please treat them well.
Derek
icon-Business and Leisure
Business and Leisure

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The security deposit is almost as much as the room rate. A local competitor doesn’t collect that much for a room with a single person rental.
Denise

8.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Beautiful hotel. Nice restaurant but it is very busy and it took some time to be seated and get our bill
Bill

6.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Second-last day on the road and a long drive done. Check in was very slow, some issues with guests in front of me and unable to process with credit card.
Susan
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Lovely stay at a lovely hotel. Thanks
Thierry
icon-Business
Business

2.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Terrible employees.
Bruno
icon-Business
Business

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Xxxxxxx
Trish
icon-Business and Leisure with Partner
Business and Leisure with Partner

4.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

We have stayed here several times, and always been happy. This time they gave us a room overlooking the pool. When we first walked in, I thought that's odd the room smells like cleaning chemicals, we thought it would dissipate. It was actually such a strong smell of chlorine from the pool area that we both had trouble sleeping, and had bad headaches from it.
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Number of reviews per page
20
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