Fairmont Empress

Hotels
9.0
/10

Exceptional

1,716 reviews

What Guests Say About Their Stay

Cynthia
10.0
/ 10
Great! Fabulous amenities. Any room/building quirks were a result of the building’s age and not easy to change, so we recognize that. Plus it adds to the charm
Oi Ping
10.0
/ 10
Elegant hotel, bed is comfy and I had the nice stay, best way to celebrate coming 2025.
Zachary Patten
10.0
/ 10
This was such an amazing place to stay at. The staff were so incredibly friendly and helpful. Having tea in the lobby was my favorite part of the trip, so definitely be sure to book a table. For ghost lovers, this hotel is one of the most haunted in the world, which we learned after having a glass move on its own during dinner at the restaurant.
In the Area
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721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Fairmont Empress is a hotel in a good neighborhood, which is located at Capital Regional District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont Empress

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721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5
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Discover More About Fairmont Empress

Location


Fairmont Empress is a hotel in a good neighborhood, which is located at Capital Regional District.

About Fairmont Empress

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Fairmont Empress exclusively for you.

Get precious and unforgettable moment during your stay at Fairmont Empress.

All facilities in Fairmont Empress

Others Fairmont Empress
Others

Things to Do

  • Hot tub
  • Indoor pool
  • Picnic area
  • Garden
  • Shops
  • Shops
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking (surcharge)

Business Facilities

  • Conference center
  • Business center
  • Conference room
  • Meeting rooms
  • Conference rooms

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Souvenir shop

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Shuttle Service

  • Ferry terminal shuttle (surcharge)
  • Cruise shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Fairmont Empress

Important Note
  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 37.00 per day (in/out privileges)
  • Valet parking fee: CAD 51.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses solar energy, plus a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Fairmont Empress
431
Number of floors in Fairmont Empress
8
Another facilities in Fairmont Empress
Hot tub, Indoor pool, Picnic area, Garden, Shops

Frequently asked question in Fairmont Empress

What are available facilities at Fairmont Empress?
There are top facilites at Fairmont Empress such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Empress?
The standard check-in time at Fairmont Empress is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Fairmont Empress provide breakfast?
Yes, Fairmont Empress provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Fairmont Empress

9.0
Exceptional

From 1,716 reviews

Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Abraham
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

No comments
Cynthia

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Great! Fabulous amenities. Any room/building quirks were a result of the building’s age and not easy to change, so we recognize that. Plus it adds to the charm
Terrence

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Magnificent hotel
MOHSEN
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great location and clean hotel
JINGYI
icon-Business and Leisure with Children
Business and Leisure with Children

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The unique thing is that the bed is very comfortable, but the other facilities are a bit old
Hans
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful room; my wife didn't want to leave....
randy
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

This hotel was a disappointment as spa at pool was either closed, not working, or crowded with families with little babies and children. Not what I expect of a high rated resort style stay.
Alanna
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Amazing customer service-
Cristina
icon-Leisure with Pet
Leisure with Pet

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Who wouldn’t want to stay at the Fairmont Empress? I reserved a Gold Suite with Harbor View for three nights to stay with my two dogs. I left after one night. What happened? The room was lovely, I felt anticipated by a welcome note with my name already in the room along with pet beds and food/water bowls supplied by the hotel. Facilities look beautiful, two fluffy bathrobes, slippers and plenty of toiletries for nearly every need. Because the hotel is older (but very tasteful renovated) one can hear every conversation and giggle in the hallway (no buffer zone like in new hotels), which made getting a good night’s rest a challenge for me and my dogs. The following morning I went out to explore, I left my dogs in the room with the DND on the doorknob, and asked that my room not be disturbed by housekeeping as my dogs would naturally try to defend their “home” by barking. Agreed. Well, forty-five minutes later I get a call from the hotel that my dogs started barking when housekeeping knocked and attempted to enter my room. I immediately returned to my room, quieted my dogs, took them out to potty and considered my next steps. While Fairmont Empress is a beautiful and luxurious hotel, and I desperately wanted to stay and explore all the amenities, unfortunately, it was not the right hotel for me. Hotel is pet friendly, yes; meet my pet needs, sadly no. I would recommend Fairmont Empress for the experience, and recommend leaving anxious dogs at home with a pet-sitter.
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Paul
icon- Family
Family

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great property. Service less than desired during busy season. Fairmont Gold food service inferior to Whistler Fairmont
Kathren
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The Empress is a beautiful hotel. Unfortunately people se unable to travel without dogs and the Empress allows them to stay there. Our room had a dog odor and on our floor there was a dog that barked a lot. The dog was left in the room by itself a lot.
Miguel
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

A bit noisy with kids running up and down the halls on New Year’s Eve but I get it. Side of vanity beside toilet was dirty will spay mark from toilet. Other than that room was clean and cozie.
Sangeetha

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Small rooms, not worth the value for money - seems like price just for the brand but amenities or rooms had nothing extra or special.
Thomas

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The high tea service was the highlight of our trip.
Silvina
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

All good
Oi Ping
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Elegant hotel, bed is comfy and I had the nice stay, best way to celebrate coming 2025.
Jamie

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

You are paying for the name & location. The room was small. Not enough room for someone to open the bathroom door while brushing your teeth. Horrible shower pressure, more of a high volume drip out of an overhead shower head. The LG television was from 2010 at best, slow interaction with the remote, no option for screen mirroring or blue tooth comparability. An endless maze of elevators to get to the lobby. 1 bar, 1 restaurant and a tea room with a decaying paint peeling ceiling. The fitness centre is seriously outdated, small and stuffy, with an industrial fan blowing for circulation. Only one of the three treadmills worked. The pool and hot tub area is fine but it seems to be a 1 km walk to get back and forth from your room to the pool. Great for the photo op’s but I don’t see any need to stay here again.
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Haitian
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great location!!!
Les
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Superior service at check-in, at the bar and room service.
Cindy

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Excellent experience!
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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