A 4 star hotel with 5 star service, especially front office staff, friendly & helpful. Walking distance to Westlake, shopping mall & MRT Station. I really enjoy my stay at this hotel, sure will stay again for my next trip. Apreciated & Thanks.
Hotel is located nearby Westlake Harbin and can be reached within walking distance. Kerry mall directly opposite the hotel. The lobby is a bit small and breakfast place is a bit cramped. However, overall stay is pleasant and I would stay again.
The hotel amenities and F&B was really good! To have a good view of the Hangzhou West Lake, prefer to stay on the 8th floor. I should said the hotel breakfast buffet spread was really good with wide varieties to choose from.
The Restaurant Staff very helpful, despite their limitation in understand the english language, they made every effort to ensure customer satisfaction. I will come again !
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