Excellent customer service at front desk. Katline in particular was very helpful. She throughly explianed (in English) all enquiries that we had. Good dining options. Clean facilities. Highly recomended.

Just next to the NECC, very convenient. Good breakfast option, nice service.

Great hotel. Nice service, large room, clean utilities, near to metro station.

Nice place for exhibition

Strongly recommended

If you are going to the NECC do not look elsewhere. You can access the NECC through the hotel’s second floor and enter right between 5.1/5.2 and 6.1/6.2 and avoid all the hassles for taxis and traffic. Suuuper convinient!

Likes: - This hotel is great. The check-in and check-out processes were incredibly smooth, taking no more than 4 minutes. - The room was very spacious and clean. - Breakfast was nice. While there weren't many Western options, it was still better than any other hotel I've stayed at in Shanghai. - The staff were very helpful and fluent in English. Dislikes: - Typically in Shanghai, hotels have robots that deliver food to your room. However, at this hotel, you have to go down and outside every time you order something. It would be amazing if they introduced robots or room deliveries. - There were no facilities. The spa was closed during my entire stay, and there were no pools or entertainment spaces. Overall, 8.5/10

it is a very comfortable property.

Love the breakfast

Close yo venue but miles away from anything else

Lost my clothes after giving them for press . No wifi connection. But very good breakfast!!!

Moldy smell in room. Had to change room.

Absolutely perfect. If you are attending something at the exhibition centre, this is the closest accomodation and is worth every cent of attending during Winter as you don’t have to go outside at all 🙏 Chinese restaurant onsite has amazing food. Buffet breakfast is great each morning and the rooms are also awesome. You can’t go wrong with this choice. Our second time staying here and it won’t be our last.

Fabulous Hotel, restaurant's are fantastic., staff very switched on, happy, happy happy

Great hotel right at the convention center. Very convenient. Rooms are nice and updated. I don’t recommend the spa. The masseuse was more worried about getting a huge tip than the massage.

Services are very professional, efficient, considerate, and friendly. Room is very comfortable and neat.

Staff was knowledgeable and very accommodating

The staff is very friendly and willing to offer their help on EVERYTHING!!!

There is very bad toilet smell in the room! I even cannot get very good sleep.

Great place.. quite expensive services