Very good Hotel with all all confort. Clean room, good beds, linen exchanged every 2nd day. Quick laundry Service within a day, Even without Express Service. Excellent 28m 3 lanes pool, sauna and very good gym with outside view. Only inconvénience was the not working A/C. With up to 27C degrés on the room ( outside 20C/ Autumn ). Apparently the a/c was off in the entire hotel, so that might be for Energy saving reasons. Supermarkets, coffees, Restaurants in walking distance. Metro station around 700m away.

Beautiful rooms, great coffee, great food, and great location!

Definitely never returning. Arrived at the hotel after 3 pm after travelling since 6 am. I was told the room is not ready which is definitely not acceptable. We had to escalate this to get another room. Ended up in a room less than what I booked. It ruined my whole stay and I will never return as I've never experienced this at any hotel before

Friendly staff

I have been to Beijing twice now. I stayed at Wanda Vista Beijing, formerly Sofitel. With the new brand, they have increased their service quality. Staff are accommodating, they always have English speaking staff available, and you can really tell that everyone has been trained to provide quality service to clients. Great gem.

The staff was outstanding especially Johanna at the desk. She was so helpful, courteous, and friendly! The concierge which I believe was named Norbert was extremely helpful in many ways. Staying at many nice hotels internationally, we would rate this hotel as one of the best! Thanks so much for making our visit memorable.

Great service, helpful staff and great room.

Wanda Vista Beijing was a true 5 star experience. Excellent all around. Particularly enjoyed the lobby bar and top notch service. Will absolutely be staying again!

Some staffs are not friendly. But overall is good. There is a smell on the carprt in corridor

I have stayed in 2 different rooms. The bathroom has big problems, it smells very bad.

Good location and the room is nice and clean. Just one concern is that some staff may not speak or understand English, so it was harder to get things done.

Amazing housekeeping crew and front desk. Awesome service . Well done!

All very good expect the mini bar pricing with coke and beer at 8$+ each !!

Loved staying in the Wanda Vista hotel. Beautiful Art Deco styling is a glamours throwback to a bygone era. The hotel breakfast buffet has many options. The rooms were well appointed, modern and clean. Fitness center has modern equipment. Close by to the metro and many food and entertainment options.

The room is pretty clean and comfortable. The staff at front desk are very friendly and helpful. It is recommended.

Good breakfast n clean room

Enjoyable Stay and helpful staff. Easy access to subway.

Fantastic hotel. Lovely rooms, the best breakfast ever and good gym, pool and lobby bar. Close to subway and easy walk into city centre.

Service at check in was appalling - the lady behind the counter was more interested in being on her mobile phone than checking me in. No room was available when I checked in even though it was after the official time. I was told it would be 20 minutes maximum and to take a seat and some one would come and get me when my room was ready. 45 minutes later - no one - so I reapproached the check in and my room was ready. The hotel was not where it said it was on the hotels.com website - nor on the hotels website itself. It is 1.3km away on the opposite side of a the road behind an elevated highway. I choose the hotel for the alleged proximity to a subway station, restaurants, and my friends hotel - but was disappointed and would not have chosen this place if this website had of been correct. The customer service rep for Hotels.com didn't seem at all concerned that people would have been inconvenienced by their mistake. On two occasions - there was no one at the gym reception to give you a locker key and sign you in - had to wait 15 minutes. The gym facilities are good however. Room comfortable & clean, bed comfortable, wifi - average.

Absolutely perfect. Only -minor - issue is that most of the wait staff don’t speak English, so ordering food or getting your food right in the restaurants or coffee shop is a bit of a challenge.