NH Collection Barranquilla Smartsuites Royal

Hotels
8.4
/10

Very Good

888 reviews

What Guests Say About Their Stay

Andres
10.0
/ 10
Nice hotel ! Staff super kind! If I ever visit Barranquilla again I definitely would stay in this hotel !
WILLIAM
10.0
/ 10
Good location and restaurant offers a very healthy vegetable soup and a delicious Salmon. A very complete Breakfast including eggs to your liking by the chef, fruits and pastry.
LIZETTE
10.0
/ 10
Great customer service, close to shopping center, restaurants and safe area. The only thing I would mention that price for breakfast was to high for Colombia.
In the Area
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Calle 80 No. 51 B - 25, Barranquilla, Departamento del Atlántico, Colombia, 80020

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
NH Collection Barranquilla Smartsuites Royal is located in area / city Barranquilla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around NH Collection Barranquilla Smartsuites Royal

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Calle 80 No. 51 B - 25, Barranquilla, Departamento del Atlántico, Colombia, 80020
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Discover More About NH Collection Barranquilla Smartsuites Royal

Location


NH Collection Barranquilla Smartsuites Royal is located in area / city Barranquilla.

About NH Collection Barranquilla Smartsuites Royal

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from NH Collection Barranquilla Smartsuites Royal exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at NH Collection Barranquilla Smartsuites Royal.

All facilities in NH Collection Barranquilla Smartsuites Royal

Others NH Collection Barranquilla Smartsuites Royal
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

General

  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Things to Do

  • Outdoor pool
  • Spa
  • Sauna

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Shopping center shuttle (surcharge)
  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in NH Collection Barranquilla Smartsuites Royal

Important Note
  • Fee for buffet breakfast: approximately COP 37673 to 75311 per person
  • Airport shuttle fee: COP 47000 per person (one way)
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests planning to check in with a pet must provide the pet's health certificate at check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at NH Collection Barranquilla Smartsuites Royal
118
Number of floors in NH Collection Barranquilla Smartsuites Royal
10
Another facilities in NH Collection Barranquilla Smartsuites Royal
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in NH Collection Barranquilla Smartsuites Royal

What are available facilities at NH Collection Barranquilla Smartsuites Royal?
There are top facilites at NH Collection Barranquilla Smartsuites Royal such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at NH Collection Barranquilla Smartsuites Royal?
The standard check-in time at NH Collection Barranquilla Smartsuites Royal is starting from From 15:00 while the latest check-out time is at Before 12:00
Does NH Collection Barranquilla Smartsuites Royal provide breakfast?
Yes, NH Collection Barranquilla Smartsuites Royal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in NH Collection Barranquilla Smartsuites Royal

8.4
Very Good

From 888 reviews

Cleanliness

8.8

Room Comfort

8.6

Location

9.4

Service and Facilites

8.6

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Traveler Reviews NH Collection Barranquilla Smartsuites Royal

Number of reviews per page
20
40
Top reviews
Bryan
icon-Leisure
Leisure

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The beds need to be more comfortable. The staff are just amazing people.
Andres
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel ! Staff super kind! If I ever visit Barranquilla again I definitely would stay in this hotel !
Pie Maurice
icon-Business and Leisure with Partner
Business and Leisure with Partner

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Disappointment! This hotel no longer hold the stands of the original NH Collection VIP.
Pie Maurice
icon-Business and Leisure with Partner
Business and Leisure with Partner

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

This was my 3rd and last stay, and unfortunately, it fell well below expectations. The room had numerous issues, including broken furniture, a non-functional safe, dusty shower curtains, and flickering lights. Despite repeated calls to reception, the problems persisted, and the staff response was dismissive and unprofessional. The pool area also showed a lack of proper maintenance. The water did not appear to be properly drained or cleaned, and the jacuzzi was filthy, clearly not sanitized after questionable use by prior guests. Signs of mold were visible around the pool area, which was concerning. As a result, we did not dare to use the fitness room. However, there were some positives. The rooftop was well-maintained and provided a nice ambiance despite the neglected pool. The massage and sauna services were excellent, and the waiter who delivered drinks to the pool area was attentive and friendly. The conference rooms were well-equipped, offering good privacy for meetings. The employees, especially the frontline staff, tried their best, but it’s clear the management is the downfall of this hotel. For a brand like NH Collection, I expected much better attention to detail and overall quality. This property is now on my red list and not one I can recommend.
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Pie Maurice
icon-Business and Leisure with Partner
Business and Leisure with Partner

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

This was my 3rd and last stay. Upon arrival, the room had several issues: a broken table, non-functional safe, dusty shower curtain, broken lights, and an empty fridge. Despite calling reception three times, the tech couldn’t fix the issues that evening. While he was kind and willing to help, the problems remained. My lady raised the concerns, but the receptionist rudely suggested we “book a higher-end room.” This unprofessionalism upset us both. The second room offered was worse, with hazards like a missing safe lock, broken bathroom curtain, and a foul odor. The third room, a downgrade to a double bed, had a non-flushing toilet, drainage issues, flickering lights, and a broken phone. My partner decided to stay at her parents’ house for the night. Despite being an Expedia Gold member entitled to a free upgrade, I received no acknowledgment. After losing three appointments due to delays, we decided to cancel and relocate to Hotel Sites. Positives: Breakfast was good, and staff like Jerome and the majordomos were professional. However, overcharges ($70 for 8 shirts) and witnessing other guests complaining about being overcharged (e.g., for coffee) confirmed this hotel is now on my red list. For the price and reputation, I expected much better. This was one of my most disappointing hotel experiences, and I cannot recommend this property.
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Pie Maurice
icon-Business and Leisure with Partner
Business and Leisure with Partner

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

My stay at NH Collection Barranquilla Smartsuites Royal was extremely disappointing. Upon arrival, the first room assigned had a broken shower curtain, damaged table, non-functional bed lights, and a faulty safe. When my partner and I complained, the receptionist rudely stated, “If you wanted a high-standard room, you should have paid for it.” This unprofessional remark upset my partner so much that she decided to leave for her apartment that night. We were moved to another room that was no better—lights didn’t work, the phone was broken, and towels were missing. Later, we were given a two-bed room instead of the requested one-bed room. It also had no door on the safe, exposed wires, a toilet that didn’t flush, and a poorly draining shower that brought up filthy water. After several room changes and losing half a day, we finally received a somewhat functional room past 11 AM the next day. On the positive side, breakfast was decent, with excellent service from Jeremy and other staff like the technicians and a kind receptionist. The massage service and sauna were great, thanks to the professional staff. However, these positives couldn’t outweigh the poor management. The pool and jacuzzi were unsanitary, and laundry was outrageously overpriced at $70 for eight items. This was my fourth and last stay. I won’t return and cannot recommend this hotel.
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diana
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff
Lucas

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Smelled in the hallways like mold or something musky. Rooftop was not like the pictures
PEDRO

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Cool
CARLOS
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

NICE AND SAFE
WILLIAM
icon-Business
Business

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good location and restaurant offers a very healthy vegetable soup and a delicious Salmon. A very complete Breakfast including eggs to your liking by the chef, fruits and pastry.
Coady

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Disorganized but nice
LIZETTE
icon-Leisure
Leisure

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great customer service, close to shopping center, restaurants and safe area. The only thing I would mention that price for breakfast was to high for Colombia.
elvis
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

They offer airport-hotel and hotel-airport transfers and they told me that I had to pay
Ruben

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

The checking was so slow that took around 30 minutes to processing it; I think the person doesn’t has the right training to perform this kind of work. The same happened in December at the moment of checking out.
gustavo
icon- Family
Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

nice location
David
icon-Leisure
Leisure

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

👍
Gabriel
icon-Leisure
Leisure

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Very good
Zachary
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Perfect location. Nuce pool and jacuzi on roof. Good proce for such an up market hotel.
Zachary
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Perfect location. Nuce pool and jacuzi on roof. Good proce for such an up market hotel.
Number of reviews per page
20
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