The property was beautiful, staff was very friendly, services were great, food was delicious. The only down falls were the location is very far from many of the museums/places to visit and visitors are only allowed in lobby and maybe pool side. So if you are visiting friends or family keep that in mind if wanting to book here. You may have to go elsewhere to have visitors.

The hotel is conveniently located near the Pyramids and the Great Egyptian Museum. The staff was friendly and the premises was nice and in a garden like setting. The breakfast was excellent and had plenty of options. Since the hotel was out of the way near the Pyramids, the only dining choice was the hotel restaurant. There are no other restaurants nearby.

What a wonderful place! As a woman traveling alone in Egypt, it was so important to me to feel safe, not to mention pampered while I was there. The staff was exceptional, fabulous entertainment, delicious food, and a very accommodating spa to enjoy as well. I would absolutely stay here again when I return to Egypt!

The front office was really helpful they was very nice people

Pool & leisure facilities excellent, wonderful massage service in the spa, genuine resort atmosphere. Service really good, rooms are clean, staff friendly and helpful. Food was ok, nothing special but plentiful via the buffet facility and at the poolside. Prices seemed high for the food as they did for transport which is essential given that the one downside of the hotel is that it is isolated on a main road, you can't really walk anywhere. $28 plus tips to get to the nearby new museum and back seemed high. But $50 plus tips for a dedicated car and driver for 4 hours to go to the Giza plateau felt better. We would definitely stay again.

Thank you for a great stay !

This place might have been nice 20 years ago, but has deteriorated drastically since. No sauna or steam room or hot tub.They did exist, but the out of order sign looks like it's been on the door for years. There's these random security/ staff people hanging around every corner ostensibly to help, but they will try to fleece you at every opportunity. $46 to wash 4 tshirts and 2 pairs of underwear and socks to be washed. It took 2 days and I had to ask for them repeatedly. The pool advertised that it was open from 7am to 9pm, I turn up at 8:30 am and the staff chased me away by pretending to clean the pool with that long stick thing, saying it opens at 9am, I returned at 6pm and was chased out by pouring what looked like bleach or chemicals next to where I was trying to swim, now telling me that they closed at sunset and not at 9pm. They also fleece you on parking $3 a night might not sound like much, but when you consider the local economy and the lack of public parking you'll understand what a ripoff it is. All that is one thing but the state of the rooms and hallways is something else. There's dust in all the corners, chipped and pealing paint on every wall, toilet seats that won't stay open and slam shut so you have to hold it up while you go. It's just not up to the standard advertised. I'm not a snob. I have stayed in humbler accomodations and enjoyed them, heck I even enjoy camping and sleeping on the ground in the woods, but I don't enjoy being tricked.

It was sufficient for our 3 night stay

The rooms could use updating, but that stuff doesn’t bug me besides that staff was great. Food was good and location was great.

Rusty water running from hand washing sink..

Crewe are extremely kind The place super clean and calm Everything were amazing Thank you so much for this wonderful andrelax 9days stay love u all

I loved the staff here! Everyone was so kind and friendly. The room was nice and cool. Thank you so much Jaz Pyramids Resort.

No vip treatment

The rooms are old; the bathrooms are in a terrible condition; faucets leak and not fixed right; mold on the tiles and bathtub. Overall the rooms need major updating.

I loved this hotel I enjoyed my staying

Very nice and excellent hotel, excellent service free transportation to the airport grade food grade people Thank you for your hospitality

Receptionist was great Steph at the pool was excellent

Very nice stay. Mohamed abu treka in the reception was very helpful. Thank you

The property is very nice, even though it is not new. The grounds are beautiful, the breakfast is good. And the staff are very friendly. The road the ptoperty is on is undergoing a lot of consrtuction to get ready for the opening of the Grand Egyptian Museum. This cators to the Western visitor, and is not suitable for the Muslim visitors as the main focus is a swimming pool next to a bar with dancing open unyil 3:00am.

Sehr sauber und freundliches Personal. Gute Lage