Chevin Country Park Hotel & Spa

Jan 2025 - Two night stay for a retired couple with two dogs. The accommodations looked like detached woodland lodge on the website but was actually split into three with very little sound proofing at all, We could hear the full conversations of our adjoining guests whilst inside our lodge. The accommodation was basic, dated and well worn. Doors were scratched by previous pets and the modular settee and chair were cheap and uncomfortable. The lodge consisted of one room with door to dated but clean bathroom and door to tiny room with single bed. Bedding very clean on small double bed. There was a small fridge sat on the floor without worktop or unit,no cutlery or tin opener etc to prepare tinned dog food, Dog bowls washed in small bathroom sink with handwash. The TV was dated and we had no digital channels / signal or internet on our first night . There was no connection to Wi-Fi or signal available from our lodge on our first night but we were able to connect on our 2nd night. Spa and pool good and couldn’t fault the breakfast. Surroundings were quiet and ideal for dog walking. We were charged an extra £40 for two dogs for the two nights. The charge wasn’t mentioned until we’d actually booked our dog friendly accommodation.

We met up with our family on Sat night and were VERY disappointed that the site mgr told us the bar would be open until 11pm but closed it at 9.30pm and refused to servemore drinks. Other guests made same complaint. Other than him the staff were excellent.

Lovely cabins, nice spa.

Lovely woodland lodge, stayed in the same lodge twice now. Absolutely beautiful. Only thing missing was last year, there was a Christmas tree in the lodge but not this year, but only a minor detail.

Booked for latish airport arrival. Friendly welcome at reception and bar and good parking. Room was large and comfortable but mattresses were soft and had perhaps seen better days. Whole hotel was cosy and warm for a winter stay. Breakfast was excellent, good choices and friendly service again with an added view of the lake and surroundings. Would definitely stay again.

Excellent hotel, country retreat. The hotel itself is styled like an alpine skiing lodge. Open fire, really cosy place.

The restaurant food was terrible even the steak knife would not cut my Steak food not worth eating we finished up just having the cheese and biscuits

The surroundings were lovely and I enjoy the atmosphere.

We paid quite a bit more for a lodge with a hot tub The hot tub didn’t work and they said we could move to another room with a working hot tub but it was a three bedroom house which was old fashioned and cold, not the cosy lodge we had booked. So we stayed in the lodge and didn’t have the hot tub use. Not great. There was no maintenance man to look at the hot tub so a young girl from the spa came and looked but couldn’t fix it. Our tv wouldn’t work it kept failing because of the internet so it was no longer a working smart tv. The duty manager tried to fix it but couldn’t. It just wasn’t a great stay. We spent most of the evening speaking to staff and trying to resolve issues which were not revolved.

The good bits: lovely wooded site; whole place was like a giant log cabin!; friendly, welcoming and helpful staff; cosy room with everything needed for an overnight stay. The not so good bits: dated bathroom; weird uneven floor in room; tired bed; noisy at certain times as close to exit door to the leisure and spa facilities - constant banging. I didn’t eat at the hotel so can’t comment on food or restaurant service.

After booking the room, we tried for 2 weeks to book a spa day for when we were there (approx 10 phone calls, 3 emails, a Facebook message and an instagram message) only to finally be told a few days before we arrived that they’ve sold out. Booked a meal for 7:30 and although the restaurant was almost empty, we waited an hour for our food to arrive. When it arrived, my medium rare steak was cold to the touch and dry/ chewy. Wendy’s steak was chewy, just warm and had a second, thin slice of steak which had the consistency of shoe leather. We only ate the food because we were so hungry after a day of walking and there was no alternative option to eat. 2 steak meals and a bottle of wine for £70(ish) and I’ve had better food at Wetherspoons ! In our room, one lampshade was broken, the shower curtain didn’t fit the bath and both taps leaked. For just under £140 a night I expected more. Very disappointed.

Check out time was 11am, had cleaner walk in room at 10am. Worse experience. Expensive for what it is. Can only use facilities at set times

Very good fantastic 👏

We stayed as we had an early flight from Leeds Airport . It was perfect for our needs. We would definitely stay again.

Cold dirty room Bathroom simply too small to fit in or stand up shower no better than a dribble complained and staff not interested Never ever stay here again Worse than some low rent hostel

A quick stop before a flight but very convenient for the airport

Fantastic location !

We had our wedding here in 6th Sept 24 and it was perfect ! The hotel organised everything very well and we had the most wonderful day 😊

Good

The beds were uncomfartable the springs were popping through taps were loose rooms very small for the price paid