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Dukes London
Hotels
9.0
/10
Exceptional
996 reviews
What Guests Say About Their Stay
Shannon F
10.0
/ 10
Nothing short of amazing. Minute we walked in to the moment we left. 10/10 will be back.
Cheryl Gannon
10.0
/ 10
Charming older historic hotel. Excellent staff and lovely bar and breakfast. The concierge services are top notch. The hotel is showing some age since my stay 5 years ago and the elevators can be difficult. But I understand it will be undergoing renovation soon. All things considered it’s a terrific place with great staff. I’m glad I made it back a second time.
Margaret
10.0
/ 10
Dukes is a gem. The location is fantastic and the staff is certainly the best in London. I've stayed at several wonderful hotels in London, but Dukes is my favorite. I will always choose Dukes before the other hotels.
In the Area
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35 St James's Place, City of Westminster, Central London, London, England, SW1A 1NY
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Dukes London
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What's around Dukes London
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35 St James's Place, City of Westminster, Central London, London, England, SW1A 1NY
Discover More About Dukes London
Location
Dukes London is located in area / city City of Westminster.
About Dukes London
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Dukes London exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Dukes London.
All facilities in Dukes London
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Elevator
Food and Drinks
- Bar
- Breakfast
General
- Banquet
- Smoking area
Kids and Pets
- Babysitting with surcharge
Transportation
- Limo or town car service
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Dukes London
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately GBP 16.00 to 32.00 for adults, and GBP 6.00 to 25.00 for children
- Pet fee: GBP 30 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 75.0 per night
- Service fee: 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property is closed from January 6 2025 to September 30 2025 (dates subject to change). The following facilities are closed on Sunday:
- Bar/lounge
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 03:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 03:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Dukes London | 86 |
Number of floors in Dukes London | 5 |
Another facilities in Dukes London | Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage |
Frequently asked question in Dukes London
What are available facilities at Dukes London?
There are top facilites at Dukes London such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dukes London?
The standard check-in time at Dukes London is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
Does Dukes London provide breakfast?
Yes, Dukes London provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Dukes London
Other sources (996)
9.0
Exceptional
From 996 reviews
Cleanliness
9.4
Room Comfort
8.8
Service and Facilites
9.2
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Traveler Reviews Dukes London
Number of reviews per page
20
40
Top reviews
Shannon F
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Nothing short of amazing. Minute we walked in to the moment we left. 10/10 will be back.
Cheryl Gannon
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Charming older historic hotel. Excellent staff and lovely bar and breakfast. The concierge services are top notch. The hotel is showing some age since my stay 5 years ago and the elevators can be difficult. But I understand it will be undergoing renovation soon. All things considered it’s a terrific place with great staff. I’m glad I made it back a second time.
Read More
Ricardo
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The facilities a bit old but a nice classic hotel
Margaret
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Dukes is a gem. The location is fantastic and the staff is certainly the best in London. I've stayed at several wonderful hotels in London, but Dukes is my favorite. I will always choose Dukes before the other hotels.
Heather
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Wonderful stay :)
Would definitely stay again
Sally
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
A staff and service. Go out of their way to welcome you and give you the best possible stay.
Perfect location for walkable access to shopping, restaurants and museums.
Graham
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Trading on its dated history!
Checked in on Sunday and told the renowned bar was closed but open the following night. We asked if it was ok to visit then and left it with her for around 8pm. The lady at reception took a "preauthorization payment" of several hundred pounds which was actually not held as normal but taken from my account immediately. I questioned this and was told it would be credited back if nothing ordered in the bar or restaurant.
Stayed at the hotel for 2 nights, went to the bar on Monday for the bar manger to demand a reservation number, that the woman who checked us in should have arranged! We left without trying the alleged original martini and was made to feel second class citizens in this 4 hundred + night hotel!
Very disappointed in the way the bar manager handled the situation, which actually marred the break for our 35th wedding anniversary.
We didn't eat in the hotel as we had already made plans weeks in advance. We checked out and after 14 DAYS I had to chase the hotel up for the refund back to my card. If I hadn't of chased the refund it wouldn't have happened!
We will not be back!
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Tom
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The hotel was excellent, the staff was its biggest asset. The breakfast was good, although it didn't include an omelette or anything like that, and if you wanted it, it was an extra charge. Two things bothered me, the first and main one is that in the hotel lobby (which is small) there is an entrance to the bar and every day dozens of people line up every afternoon and evening to get in. It's a very unpleasant feeling when you enter the hotel and have to ask people in the lobby to move in order to get into the room. The second thing is that the window in the room faces the air conditioners, so we couldn't even open it to ventilate without the terrible noise of the engines.
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Linda
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Comfortable, excellent cuisine, superb, friendly and helpful staff
C
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
We had another fantastic stay at Dukes. The service was impeccable and our accommodations were perfect. A great experience and we look forward to our next visit!
Andrew
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff were the icing on the cake
Graham
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff are really amazing and the location suits our reasons for being in London. The team in Dukes bar is just exceptional.
Michael
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Nice small hotel. Cute. And pretty clean.
Katharine
Business and Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The service was extraordinary.
Graham
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
It’s in a great location and the staff are great
Mary L
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
This was our first time staying at Dukes. The service, quality of the room, and the overall wonderful ambience of the hotel makes this my favorite hotel in London. I also love the location. All the shopping and restaurants were within walking distance or a short taxi ride away. The restaurant was also very nice. We will be back.
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filiep
Business and Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
stupid bar queues in the lobby ???
limited seating areas
old an dirty carpet everywhere
Patrick
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Lovely stay!
Leah
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
This hotel was truly 5 star. Service over the top, extremely comfy and quiet room, great restaurant and food. Location near major tourist areas but on a very quiet side street. The service is what really impressed me. Will definitely stay here again.
Verified traveler
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Muriel really made me feel special upon check in, for my birthday. It was such a pleasant surprise to find balloons, a card, some treats, and even a little Dukesy plush waiting for me in our room. We really loved how quiet and tucked away the location of the hotel was, plus a convenient walk to a lot of great spots. Will definitely be staying again in the future. Thank you!
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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