Hartwell House & Spa

I took my husband here for a night away for his birthday. The hotel is beautiful, very special with amazing rooms to explore and sit by one of the many fireplaces with a drink. We were allocated a room in the coach house which is closer to the spa but not part of the main building. The room was like staying in my grandmas house, clean but very old fashioned. I know that’s supposed to be the charm of a place like this but I think they can find a way to combine the character with a bit of an update. I would say the spa area is basic and the massage my husband got was underwhelming given the high price. The highlight was the breakfast which was very nice, although it was spoiled by the fact I was told off by the waiter for making a phone call. I’m all for rules, but there was no warning anywhere that mobile phones are not allowed to be used so I felt quite embarrassed. This was a night away without the children so naturally I wanted to check in on them in the morning. Anyway, would I stay here again, probably not, but maybe staying in the main hotel and not being spoken to like a child would change my mind.

The History of this place was fascinating. Wonderful.

Lovely grounds for walking. Great public rooms. Dinner menu rather limited if you were staying more than a couple of days. Room was comfortable although bathroom could do with an update.

We had a family Sunday lunch here and then stayed overnight. The lunch was lovely, in a grand setting and with excellent service. We had a small room on the mezzanine floor, but it had a separate living room with a TV and was very pleasant. Our only criticism would be that the bath had only a hand shower and no curtain or screen, so if you just wanted a shower you couldn't avoid getting the floor wet. This may not be true of other rooms. The breakfast was good, except for the avocado on toast, which was mushy and unappetising. The house is impressive and has a fascinating history, and the surrounding parkland is lovely, and well worth walking around.

The sheer luxury of the hotel, combined with the facilities at the Spa. My wife had nail treatment. I was able to swim & sauna every morning.

Wonderful old stately home, big comfortable rooms for relaxing. Try their afternoon tea-a real treat. Amazing grounds.

We stayed here whilst attending the British Grand Prix. Absolutely stunning grounds, beautiful hotel. Our room was amazing. I'm disappointed we didn't get a chance to explore the grounds due to lack of time. Staff were friendly, helpful and their knowledge of the house and its history was outstanding. You could tell they were all extremely proud of their workplace. Would I go back? In a heartbeat!! The only gripe was the parking, the carpark is small and not easy to manoeuvre in, we struggled for space 2 nights out of 3 and had to park in the drop off spaces. The staff did not seem to mind though. We felt we were spoiling photo opportunities for other guests having our car outside the main doors.

Outstanding level of service and attention to detail. Special shout out to the head sommelier, his recommendations where spot on

The meal was very average and the menus too restrictive. The wine was not up to anything like the value of the bottle as charged. The building and grounds are magnificent the hotel just needs to chill a bit and relax and cater for more people, better choices. The pianist was lovely.

The historical house and gardens are very beautiful and peaceful. The staff is first-class and meals at Hartwell House are delightful. My favourite destination.

Amazing hotel in beautiful gardens with fantastic staff. The rooms are very traditional and rightly so, as they are in keeping with the surroundings. The bed was very soft though and also very small for the size of the room, so that's one area that I think should be modernised.

Lovely stay for the weekend

Excellent place to stay and relax. Excellent staff. The restaurants have nice breakfast and dinner selections. And good value for money.

overall a wonderful experience. Beautiful tranquil grounds. Only thing I would critique was that our dinner was a bit lukewarm which wasn't good

This historic hotel is as expected, the public rooms are stunning. Bedroom/bathroom decor is a little tired and chintzy. Breakfast was ok could have been better with freshly squeezed juices. Staff all very friendly and helpful.

This is a beautiful hotel. It felt like a peek behind the curtains of life in olden times. My daughter and I went on the circular walk and saw swans, ducks, cows and lovely old trees. The spa is second to none with friendly, helpful staff. We had the most fabulous back massage and the lady made us feel very comfortable. The only thing I found uncomfortable about our stay was the way the lady at reception spoke when we checked in. She was in what felt like pushy “sales” mode - will we be having dinner/breakfast. We had planned to but she put us off and we tried to avoid reception for rest of stay, eating elsewhere!

A beautiful building, a real privilege to get the chance to stay here. Staff were very professional but not very welcoming. A couple were great particularly the breakfast staff but others seemed to be performing an act. Sometimes the front door was opened for us and sometimes not, what is the point of that?

Splendid house

This is a stately home owned by the National Trust and we feel fortunate to have stayed in such an amazing building, almost like it was our own home. The staff were so friendly and helpful - nothing too much trouble. Although some facilities were not available due to COVID, our 4 day stay couldnt have been nicer - a truly wonderful break!

Whilst the House is still lovely, the Courtyard properties are pokey. Hartwell House communication during Covid could be improved.