Heacham Manor Hotel

Your website description is incorrect. No separate shower and bath in a cottage suite and no bathrobes. Fortunately we have stayed there before in a cottage suite therefore did not expect these. However for anyone who has not stayed before misleading and needs to be corrected.

Excellent stay.

Upgraded to a lovely room in the Manor, a real bonus. Dinner and breakfast were excellent

Disappointing. Stayed in newer cottages. Very basic furniture of cheap and nasty variety. Wardrobe door hanging loose, one and only one bedside light. Weak shower. Dirty carpet. At this price point in Norfolk, expect much better.

Lovely receptionist on check in. Some young, not particularly proffesional staff at dinner. Long wait for service. Poor bar boy Danny. One girl from restaurant not always kind to him. Guests in bar all commenting " poor boy " it was very busy and only him serving bar and restaurant. Waitress stated too loud, unfortunately all in the bar heard. "You need to prioritise the restaurant not the people in bar' not good to hear when you are in a full bar lounge. Certainly under staffed. Two guests left restaurant, before finishing due to poor service. Breakfast service much better (bar not open so less pressure.) Spa/massage not available Sat after check in. (3pm) Masseuse leaving at 4pm No female masseuse. Room very nice, clean, other than cobwebs/spider in corners. Good room facilities. Tea coffee, fan, heating, nice toiletries and shower good. We would stay again but need to get staffing right in evening. It was similar on our last stay. Food and breakfast- good.

Thoroughly enjoyed our stay-will defiantly be back!! Highly recommend!

The de luxe accommodation was exactly that - delightful. The room was spacious, there was plenty of cupboard space and a nice sitting area. The bathroom was pristine. We had a lovely restful one night stay and I would recommend to anyone.

A very comfortable place with good service and friendly staff, beautiful location

The hotel/Manor & surrounding grounds were delightful, from the delightful duck pond to the challenging links golf course, reasonably priced for guests staying. The Wellness gym, spa & treatments seemed idealistic

Beautiful property. Lovely bathroom. Service in dining room very slow and chaotic. The food at dinner was excellent. Breakfast was average. There were two ladies on reception who were were unhelpful. One lady was very nice.

Very nice hotel and it mixed with old and modern style. Lovely breakfast. Liked the spa but the temperature was too hot so couldn't stay longer. The temperature of the jacuzzi should set a lower temperature.

The hotel was very old and tired, the food in the restaurant was awful no taste. The staff were very helpful. The golf course was very good and the pro-shop also very good.

The property is beautiful. We stayed in the pavilion the room was massive. Had all the things you need. So happy being there. Lovely setting. You can use the caravan park nears swimming pool and entertainment if you wish. Has a well being centre onsite. 10/10.

A real Gem. Hotel, room and staff were excellent. But a special mention for the food in the Mulberry restaurant, our evening meal and freshly cooked breakfast were first class.

It is a nice property and the food was very good however there were a number of disappointing things. A few of the staff were a bit grumpy, service at dinner and breakfast was very slow, we had a dirty glass on the table, shower soaked the bathroom floor.

Very comfortable and spacious room. Excellent breakfasts.

Excellent staff , very warm welcome by everyone, Jayne was a fantastic host and ambassador

A nice stop over not far from the beach. Great service and food.

Lovely hotel, we stayed in the pavilion. Good food, cooked breakfast in particular was really tasty. Staff were friendly and helpful. Would definitely go again.

Only a 20 min walk from Hunstanton and a peaceful setting