Holiday Inn Express BURNLEY M65, JCT.10, an IHG Hotel

It was good overall for the stopover. beds were comfortable but the soft bed was small for two children. We struggled to bring the room temperature down as it was hot for us. We booked two rooms as we are a family of 7. When booking, we left a message asking for the rooms to be connected or at least on the same floor, but the hotel did not pass on the information. Maybe the Hotel can look to automatically book the rooms on the same floor when families are booking if it is possible without the customer calling after a booking has been made, as I normally will call, but this time, I forgot. Breakfast was fine, good choices for kids. Staff were friendly

Lovely room, warm, clean and well presented and the breakfast was excellent. What spoil the stay was the constant background hum in the room, some sort of mechanical noise, pump or generator that made sleeping near impossible. Not ideal when you have a long drive the next day. It was not the room heating system as I turned that off. The other issue with the room was the height of the toilet, the only time I have seen toilets that low are in the local infants schools. It was a ridiculous height for a normal size adult

This is a very good hotel. Extremely clean, fresh bedding, clean room and good breakfast that is inclusive of the price. I have stayed hear several times but this is the first time i have stayed where the room backs on to the motorway. The windows are not double glazed so there was a constant noise of motorway traffic throughout the night. These rooms need the windows updating. If it were not for this issue, this is a faultless hotel

Breakfast was very good and included in the hotel price, the staff very friendly and very helpful. The air-conditioning was too loud had to switch it off we really enjoyed our stay and would book again.

Nice staff but room overlooking abust motorway so noisy 🙄

Stay was fine, very basic food, everything fried.

Nice clean room Lovely friendly staff Nice breakfast

Convenient location. Decent size room and very clean. Perfect for a nights stay

Very limited menu and food was poor. The room had a constant hum which kept us awake all night.

Excelent choice of hotel for a football game stayover. Swift checkun, super staff. Brill room and full buffet breakfast

The toilet partial flush did not work There was noisey equipment outside running most of the night, which disturbed our sleep

Excellent, nice clean rooms, filling breakfast

We had a lovely stay here, comfortable room, good breakfast and friendly and helpful staff

Great stay, rooms very comfortably, clean and quiet, heard no noise from other residents or doors closing. Very eco friendly, nice mugs instead of small cups. Lovely powerful, hot shower and lovely big white fluffy towels. Staff very friendly and efficient and a good breakfast. Provided me with gluten free toast and gluten free sausages were also available on request.

Nice room wish there was a fridge available otherwise everything was good

Lovely clean, comfortable, quiet room. Breakfast lovely with choice. Staff friendly.

Good location & price, friendly staff & clean & comfortable hotel.

Not the best breakfast No taste to the egg or bacon sauces good

I particularity liked the friendliness and attentiveness of the staff. Breakfast was appealing both in freshness and variety. The only downside was the sound of the M56 motorway if the bedroom window was open.

WiFi is patchy. Staff are amazing. Rooms good.