Holiday Inn MILTON KEYNES EAST M1, JCT.14, an IHG Hotel

Perfect nice and wonderful Christmas Eve and day

Check-in at the property was very slow even though there were two members of staff working the front desk. Had to wait 20-30mins in a queue which is not great after a long journey to the hotel.

Very good, excellent value with 3 course evening meat and breakfast included which were both very good. Sensible £10 charge for the dog which is much better than other Holiday Inns. There are a lot of building works next to the hotel, but no noise in the evening and didn’t start early in the morning.

The hotel is currently rather odd to get too due to huge roadworks out of their control. The building is beautiful with loads of parking and EV charging available. Check in was smooth and the room was typical holiday inn style but just starting to show a little bit of age. Breakfast was wide ranging buffet style and all good quality. Our only complaint was the bed, it sunk into the middle and was one of the worst I've slept on. Ok for one night though. All in all a good experience just a little rough round the edges.

Nice hotel but work going on outside. No pool in this one

No heating, staff seemed uninterested in this. Or fixing it. I tried phoning for reception to fix it and was told that the phone lines are broken. It had black mould on the walls and was generally in disrepair. And utter lack of care for the building.

Really pleasant stay and I'd like to specially mention the bar staff (working night shift on 7th September) who warmed food and milk for my little girl. Really helped us out ans great service!

The best shower I have ever used in a hotel!

Superbly clean, spacious, lovely food and excellent customer service especially from Haroon, thank you :-)

Just a lovely hotel,very friendly staff, very clean room , and the rest of hotel was spotless easy safe car park, just a beautiful place , definitely be coming back soon for a night away, the restaurant was absolutely amazing the food was first class, and Kiki and sya made sure we had everything we needed thay are a assist to your hotel...thanks again Colin

Staff are helpful and accommodating, room is spotless and bed is so comfy

The property is a lovely building more like a country home, the staff were all very polite and happy to see you. We will certainly recommend to friends to stay here.

Excellent place to stay and enjoy

My wife unfortunately slipped while exiting the shower. Gill Boulter and her staff were so attentive and helpful while the medical emergency was dealt with. I cannot speak too highly of them.

Clean and comfortable hotel with plenty of secure parking and good breakfast. Handy for M1motorway J14 and access to Milton Keynes.

Comfortable room. Very dog friendly. Staff very welcoming. Bar area and food good. Excellent for a 1 night stop over. Will stay again.

Clean and tidy room , air conditioning is good , breakfast is fine . The only issue is the area around due to on going construction work .

I gave 4 stars only because I didn't use the restaurant and bar. This justifies the missing last star. An induction is needed for a comfortable use of the shower. I struggled to find out how to use it.

Very efficient and friendly

Came for a work trip and ask specifically for a 2 single beds. When I got into the room there was a double bed, fortunately after informing the staff they changed it for me. By the time they changed the beds it was late, therefore resulting in me to have less sleep as I had to wake up really early the next morning. The least thing you want when entering the hotel after work is someone stopping you from sleeping. I go on a lot of work trips and I understand that hotels and the people working there do make mistakes, but the fact of the matter is that they didn’t even offer any compensation to me. When this has happened before in all previous hotels they have offered me a refund or even a free breakfast. This really got me thinking and showed me what type of hotel this was.