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Mercure London Staines-upon-Thames Hotel
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Mercure London Staines-upon-Thames Hotel
Hotels
8.2
/10
Very Good
79 reviews
What Guests Say About Their Stay
Jana
10.0
/ 10
Great proximity to LHR (around 20 minutes drive), comfortable bed and spacious room, great and helpful staff.
John
10.0
/ 10
Wasn’t planning to stay near Heathrow but Storm Bert and a cancelled flight had other ideas.
The hotel was perfect after a tiring day and the staff were great👍
Cindy
10.0
/ 10
Rooms were spacious and very nice. Great breakfast included. Staff were pleasant and helpful. The Manager Magna was exceptional. Always ensuring we had anything we needed
In the Area
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Thames Street, Spelthorne District, Surrey, England, TW18 4SJ
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Mercure London Staines-upon-Thames Hotel
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Price Display
Per room per night (excl. taxes & fees)
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What's around Mercure London Staines-upon-Thames Hotel
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Thames Street, Spelthorne District, Surrey, England, TW18 4SJ
Discover More About Mercure London Staines-upon-Thames Hotel
Location
Mercure London Staines-upon-Thames Hotel is a hotel in a good neighborhood, which is located at Spelthorne District.
About Mercure London Staines-upon-Thames Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Mercure London Staines-upon-Thames Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mercure London Staines-upon-Thames Hotel exclusively for you.
With all facilities offered, Mercure London Staines-upon-Thames Hotel is the right place to stay.
All facilities in Mercure London Staines-upon-Thames Hotel
Others
General
- Banquet
- Parking
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Meeting facilities
- Business center
Things to Do
- Garden
Connectivity
- Free WiFi
Accommodation Policy & General Information in Mercure London Staines-upon-Thames Hotel
Important Note
- Fee for continental breakfast: approximately GBP 7.00 per person
- Self parking fee: GBP 10.00 per day
- Pet fee: GBP 10 per pet, per day
- Service animals are exempt from fees
- Late check-out fee: GBP 50 (subject to availability)
- Rollaway bed fee: GBP 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: GBP 50 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Mercure London Staines-upon-Thames Hotel | 88 |
Number of floors in Mercure London Staines-upon-Thames Hotel | 3 |
Another facilities in Mercure London Staines-upon-Thames Hotel | Banquet, Parking, Parking (surcharge), Terrace, Others |
Frequently asked question in Mercure London Staines-upon-Thames Hotel
What are available facilities at Mercure London Staines-upon-Thames Hotel?
There are top facilites at Mercure London Staines-upon-Thames Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure London Staines-upon-Thames Hotel?
The standard check-in time at Mercure London Staines-upon-Thames Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mercure London Staines-upon-Thames Hotel provide breakfast?
Yes, Mercure London Staines-upon-Thames Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Mercure London Staines-upon-Thames Hotel
Other sources (79)
8.2
Very Good
From 79 reviews
Cleanliness
8.8
Room Comfort
8.4
Service and Facilites
8.6
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Traveler Reviews Mercure London Staines-upon-Thames Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
Business
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
It was adequate for my needs. The building is 200 yrs old and Accor is still in the process of renovating it.
Kim
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Comfortable room and bed. Good loation. Heating not working so had to request portable heater
Had requested ground floor room as we had our elderly dog with us but were allocated and upstairs room furthest from entrance. No lift so carried our staffy up and down stairs for 3 days. Considering they charge extra for a dog it would be good to have an appropriate room as requested.
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Jana
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great proximity to LHR (around 20 minutes drive), comfortable bed and spacious room, great and helpful staff.
Ann
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Lovely position next to the Thames.
Steven Ivan
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very nice room aling the river
John
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to.
Scott
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The location on the river with parking was excellent. On arrival the staff was very friendly 🙂. Nice little bar area was cosy, the back of hotel had a very nice out door patio overlooking the river. If theres 1 thing that lets it down its the cheap table and chairs down stairs which gives it a cheap feel, and the room needs a colour transformation to make it feel warmer, with a slightly more modern feel. The view from the balcony was pricless even on a cold winters night.. overall it was a pleasent stay with my comments being a positive rather than a negative as id give it a solid 7/10 with room to slight improvement to get it to a 9/10. Scott & Nina xx
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Andrew
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great value hotel
Andy
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Awful, poor service and not well maintained. Food was very limited and cold
John
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Wasn’t planning to stay near Heathrow but Storm Bert and a cancelled flight had other ideas.
The hotel was perfect after a tiring day and the staff were great👍
Iain
Business
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
I booked the hotel as it stated free parking but when I got to the hotel, car parking was £10 a night.
The weather was cold and I was advised that radiators in the bedrooms are not switched on! My room was so cold.
The only plus point was breakfast. Lots of choice and the quality was good.
Simon
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Good location nice staff easy for the town.
Verified traveler
Business
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
For the price, the room did the job. Potentially not at the standard of other Mercure hotels but it was good for one night and convenient access to Heathrow.
There was quite a lot of noise from the road as well as something mechanical in the hotel that would go on and off.
The room was cold when I checked in but there were electric heaters which soon warmed the room. There was plenty of hot water and the bed was comfy.
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Nicola
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Lovey hotel, great location for our trip to Thorpe Park. Reasonable priced parking, 10.00 for 24hrs. Would be fab if free 😀
Matthew
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Easy check in, comfortable and clean. The only negative was the breakfast which was terrible! For £17.50 per head I expect a little bit better.
Matthew
Business
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Staff were excellent. Extremely helpful
Cindy
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Rooms were spacious and very nice. Great breakfast included. Staff were pleasant and helpful. The Manager Magna was exceptional. Always ensuring we had anything we needed
Tony
Business
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
View of river from room was lovely, bathroom fittings (taps etc a bit tatty rather like mine at home). Trains very noisey going over bridge woke me up a few times.
Problems with getting a receipt, i cant understand why almost all hotels including this one can't provide a correct receipt for business travellers to allow VAT to be reclaimed.,
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paul
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Ideal location for picking up passengers from Heathrow and a surprisingly quiet location next to a busy road. Got last space in the hotel car park but another car park was next to theirs. Only stayed for a short period to sleep only. Had we stayed for breakfast we would have enjoyed the view over the Thames. Very dog friendly. Didn’t eat so can’t comment on food.
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Stayed just one night, very convenient for a family party nearby, easy walking in the area and felt very safe.
Number of reviews per page
20
40
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