Wonderful staff in all areas of the hotel that we used, don't of house, breakfast, spa area and hotel bed room services. Thank you ever so much for a kind and pleasant welcome. Our dog was very happy to be able to enjoy the adventure with us too.

We only stayed one night, to be honest the room was very warm, too warm for me and the pillows were hard foam and the duvet again for me was too warm, was clean and tidy.

We had a lovely 2 night stay. This includes a very comfortable bed and pillows, a nice large shower, and a lovely breakfast each morning. The pool, gym and spa are also lovely and well maintained. We will definitely stay again.

Lovely hotel and the staff were all really nice. Bathroom was pretty nice and modern and beds were comfortable enough. Breakfast was pretty nice and the attached golf course and spa facilities all looked great. Unfortunately golf course and driving range were closed the weekend we were there (because of the weather I think) and didn't have time to use the pool etc. Room was very spacious but you could hear anyone or anything walking about outside or above the room. They did have EV charging (6 points available) at £10 per hour or £30 overnight. Not sure what speed they were but seemed extremely expensive so didn't bother with it.

Very pleasant surroundings. Stayed in Gleneagles room which as roomy with massive bed. Only complaint was the rather poor lighting if you wanted to read in bed. Breakfast good but croissants without custard filling would have been nicer.

Great stay, I always enjoy stopping at the abbey hotel. The rooms are quite dated, would be nice to see them being refurbished. But overall nice stay

Nice hotel very very very hot need to address the heating !!

Very nice room, tv wasn’t working however that was due to the storm and the staff were very apologetic. Very nice entrance very nice facilities.

Room was tired, especially the bathroom, with the shower being a problem. TV worked, unless you wanted to watch BBC channels!

A nice enough overnight stay to attend a 40th birthday celebration. Looking at the hotel interior I would guess it was built in the 1980's and has not had much ( if anything ) done to it since. It is tidy, warm and perfectly adequate, simply dated. Our T.V did not work but this was a small issue for us. We heard from other guests that this was an issue for them also.

Really friendly team, great food and very comfortable room.

We chose an executive room and it was spacious and very quiet. The room was well appointed and the bed was very comfortable.

No staff at reception on arrival, no staff at spa in the morning but very helpful once found. Room was clean and warm. The spa was an added bonus. Good value for money.

1 ½ hour wait for the room to check in. We did get a complimentary drinks at the bar but I had to ask when the room would be ready ready. Only to be told " oh yes your room is now ready" if I hadn't asked I'd still be sat waiting. The evening meal leaves a lot to be desired.. fish & chips were cod but the batter tasted like it was frozen supermarket cod in batter. & The portion of mushy peas weren't even a spoon full. My wife's chicken skewers were over cooked & bland & the bread it was served on was rock hard... The good bits now... The room was tidy & even though the king-size bed was 2 singles pushed together it was very comfortable. The breakfast was very nice & being a buffet breakfast you could get as much as you like. The best bit was the access to the swimming pool, hot tub & sauna which were very nice & made the stay worthwhile.

Hotel really doesnt live up to the prestigeous presentation you see upon entering. Ill start with good points of staff who are friendly and welcoming. The rooms themselves are generally comfortable. However after checking in and making our way to the room the first thing is the lifts are very shabby and dated. Then walking down the corridor to our room it is litered with people leaving either empty bottles or dirty mugs/glasses outside their rooms. Now into the room which is fairly basic. On par with the likes of Premier Inn etc. Nothing particularly bad but certainly could do with a little decorating spruce up. First annoyance however is the lack of plug sockets both sides of the bed. Then onto the one double plug on one side has USB sockets built in but neither worked. The phone in the room didnt work. The TV would turn on at random intervals so unplugged it. The power socket where the kettle plugs into was dead and didnt work (yes i made sure it was on and even tested with another device). Shower while powerful didnt drain fast enough so started flooding the floor. Heated towel rail didnt work and nor did the extractor fan. Shower basin was stained and not fully clean. Walls seem paper thin as could hear neighbouring rooms easy. All in all cant recomend even with the facilities on offer. Food menu is limited and lacking available times to eat. If visiting the area again would stay at the Marstons 2 minutes down the road instead where we went for food.

Penthouse was an amazing spacious room. Spa facilities are a great touch. Would recommend staying here.

Facilities/rooms and dated and worn

Nice setting hotel is a bit tired

Good hotel and good service. Bathroom a little tired but room a nice size and a nice breakfast too

The staff were very friendly and helpful apon arrival. The room was clean and a good size. The bed was so comfortable I didn't want to get out of it. The pool and Spa was excellent too.