Hotel Arok

Hotels

9.2

/10

Exceptional

969 reviews

What Guests Say About Their Stay

david
10.0
/ 10
Amazing location near train Station but also super close to Petite France & Centre City. Lobby was comfortable & chic with great guest experience & cozy
H
10.0
/ 10
We did a self-planned Christmas Markets tour in 2024. Because we were travelling by train, our first criteria in finding a hotel was to be close to the train station so we would not need to drag our luggage a great distance. This location was perfect. Th hotel was great, staff was extremely attentive, breakfast was very good. Highly recommended.
Maria
10.0
/ 10
Very kind and accommodating. The location was convenient, you see it right when you walk out of the Strasbourg train station. The room was small and the bathroom was large
In the Area
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7- 8 Place de la gare, Strasbourg, Bas-Rhin, Alsace, France, 67000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Arok is a good choice when you are visiting Strasbourg. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Arok

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7- 8 Place de la gare, Strasbourg, Bas-Rhin, Alsace, France, 67000
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Discover More About Hotel Arok

Location


Staying at Hotel Arok is a good choice when you are visiting Strasbourg.

About Hotel Arok

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Arok.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Arok is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Arok is the right place to stay.

All facilities in Hotel Arok

Others Hotel Arok
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Library
  • Sauna

Sports and Recreations

  • Game room
  • Fitness center

Connectivity

  • Free WiFi

General

  • Terrace

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Arok

Important Note
  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Hotel Arok
58
Another facilities in Hotel Arok
Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Hotel Arok

What are available facilities at Hotel Arok?
There are top facilites at Hotel Arok such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Arok?
The standard check-in time at Hotel Arok is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Arok provide breakfast?
Yes, Hotel Arok provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Arok

Traveloka (2)

Other sources (969)

9.2
Exceptional

From 969 reviews

Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews Hotel Arok

Number of reviews per page
20
40

Top reviews

Philippe
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Everything is good except there’s no easy way to quickly park in front of the hotel and drop the luggage
Zoe
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Convenient location, quiet and polite staff. We only stayed 1 night so cannot comment too much on the hotel. Bed was very comfy but the water pressure was not amazing although always hot Would stay again
david
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Amazing location near train Station but also super close to Petite France & Centre City. Lobby was comfortable & chic with great guest experience & cozy
H
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

We did a self-planned Christmas Markets tour in 2024. Because we were travelling by train, our first criteria in finding a hotel was to be close to the train station so we would not need to drag our luggage a great distance. This location was perfect. Th hotel was great, staff was extremely attentive, breakfast was very good. Highly recommended.
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Andrew
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Overall, good location, nice hotel, rooms are a good size. The all day pantry is a great idea, so tea, coffee and snacks all the time. Its often busy at reception with one person manning the whole area. I had some difficulties before we arrived with regard to some confusion over the booking and the staff were not very helpful in their response. However, it seemed that in the end the issue was resolved by the time we arrived (but without any clear communication to confirm this). I would go back, overall a great stay, just some niggling things really...
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YDANIA
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Good
Maria

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Very kind and accommodating. The location was convenient, you see it right when you walk out of the Strasbourg train station. The room was small and the bathroom was large
Julian

2.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

First put me in a room with no shower, a bath tub with an extension shower about four foot long. I am 6 foot 6 inches and 65 years old. Went down and asked for another room. The two young ladies said I was out of luck. After getting the manger involved she changed my room. She was nice. That room the next mourning smelled like sewage backup. The poured something in the shower drain and it only half masked the smell. Could not wait to leave that hotel. I have never given a negative review but this was a total mess of a hotel.
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Tony
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

We had a good stay and found the staff to be very friendly and helpful, even though they were very busy (over worked, in my opinion). The lift door was an issue for some, which resulted in it becoming stuck on those floors and then the poor staff had to run up the stairs to get it going again. The only issue we had was the lack of bathroom linens. It is in a great location if you are planning to get on an early train out of town.
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Sophie

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Convenient location, friendly staff.
David
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

This is a terrific hotel, great location, great staff, great breakfast, had a wonderful stay, i'd highly recommend it.
Maciej

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Great location. Very friendly girl from the front desk.
Malgorzata
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Quite a uniquely decorated and we loved it. Great location, very close to the train station, shops, restaurants. Competent and very welcoming staff. We already thinking of going back.
Michael

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Great design and functionality!
hsuehtsu
icon-Business and Leisure with Partner
Business and Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Great location and wonderful staff. Two nights of decent rest really helped our long flight, highly recommended for business or leisure traveling in Strasbourg
Steven
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

I thought that since Hotel Arok is on the Place de la Gare, across from the railway station, it might be noisy. But it wasn’t noisy at all, our room was very quiet. The staff was helpful and the location is excellent. Highly recommended.
Richard
icon-Leisure
Leisure

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Xx
John

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

The hotel was right near the train station and tram lines. Which was perfect for traveling around. The also had a great tv selection in your language.
Jose

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

We were in Europe for about a month and we stayed in 8 different hotels in different cities and I could say Arok is the best for the price we paid. The staff were friendly and always willing to help. The room was spacious and clean and has the best location. You can walk to all the tourist attractions and the beautiful central station is right in front if you need train or tram to travel.
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Angus

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

This isn't a run of the mill hotel. It has character and style, and everything is done well. Breakfast was excellent and the lobby had some welcome features, such as free coffee. We really enjoyed our stay.
Number of reviews per page
20
40

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