InterContinental Hotels CHANTILLY CHATEAU MONT ROYAL, an IHG Hotel

Needs more gluten free food options!

It was an amazing experience staying here. At first you see the beauty and elegance of this property and then you’re met with this heavenly scent. The service was great, the restaurant had some of the best dishes I’ve ever tasted. Just really enjoyed myself and will definitely be coming back.

Beautiful property, clean and excellent service.

It’s with regret I give this hotel a 2 star review but I feel it is fair and balanced for this hotel in its current state. Cons: First impressions count for a lot. My wife and I had let the hotel know in advance we were celebrating our honeymoon having just married in France. The hotel confirmed they would organise something special for us. However nothing was arranged at all which felt anticlimactic and disappointing. However i haven’t let this tarnish the rest of the review as this may have been a simple mistake. There are also no umbrellas for guests to use, even to simply move luggage into the car park. The spa area is nice, but the hot tub was out of service for the duration of our stay. Our shower didn’t drain quickly so each shower I ended standing in still water. In addition the bathroom mirrors steam up easily due to poor extractors. Finally our service at reception wasn’t good. On check in we were told breakfast was extra which we had to challenge as we’d got breakfast included with our booking. Then on checkout we were presented a bill that included the nightly rate which we’d already paid, correcting this took 10 minutes. A few of these points standalone probably wouldn’t warrant a negative review but together it added up to be too much for a 5 star establishment. Pros: Excellent breakfast and good wait staff who couldn’t be faulted. The rooms are pleasant and modern with good air conditioning systems. Pleasant luggage porters. Beautiful setting. Very clean and at

Beautiful and upscale

The bellboy was really wonderful, he made us feel like a palace resort, he taking care of us and our luggage and we only stopped for 15 minutes because the room wasn’t ready, but when we came back later at night everything was ready in the room

One of the best properties we have ever stayed at!

Very lovely place & pool area particularly nice but service for F&B extremely slow.

Muy bonita y su personal muy amable, los lugares de alrededor espléndidos

Average

Nice hotel but a little outdated

Only 3 minute from Charle De Gauls airport, in the middle of a forest . The hotel is beautiful both outside and inside. Very nice staff, great bar and restaurant. Breakfast Buffet was excellent. Great gym, pool and overall amenities.

Absolutely perfect, we will be coming back. Every aspect was top notch. WONDERFUL

Beautiful property

We paid for a mid-grade room. It had some character in decor and was nicely appointed. We thought that charging for K-cups was a lot to ask, however. The staff is extremely friendly, kind, and go above and beyond to provide the best for their guests. The grounds are gorgeous!

Excellent AND beautiful

Beautiful property in a quiet rural area. Nice amenities and very clean rooms. On the hotel information it says 120 Euro for round trip airport shuttle which they didn't honour it, cost 150 Euro. Restaurant menu selection a little small but the food and wine were very good. Service lacked for a 5 star

All good but one rude receptionist …

WONDERFUL PROPERTY!!!

Very pretty place reasonably close to the airport.