The hotel was apologetic as our check in was delayed and left us a local food and wine basket as a thank you for understanding. Everyone was polite and friendly and always happy to help. A lovely place to take the family and explore the local area.

Excellent apartments, facilities and shuttle bus to cable car

Having stayed twice here we love this hotel for location and facilities Perfect for families and groups of friends we have stayed in a duplex apartment and a 2 bed apartment both were great Great hotel

Residence Alexane is an excellent hotel with great facilities.

Comfortable accommodation with superb amenities in a central location.

High quality property with great furnitures and materials! Amazing spa! Located perfectly in Samoens close to everything.

The residence is extremely well appointed and equipped with high class swimming pool and spa. Our apartments was very comfortable, with perfect decoration, appliances and services. Everything about our apartment was 100% perfect, I can only say that there was a wall in the kitchen area that clearly already needed repainting (even though the residence is 1 year old only), as there were big stains that made it look poorly maintained. Also, in one bedroom it was cold, and in the other bedroom , it was way too hot, and despite the very quick technician intervention, our kids had to sleep with the window open (in full winter) as it was still way too hot. Anyway, this residence is absolutely beautiful, modern, with a very cosy feel, and perfectly located tin the village, close to all amenities, and to a free bus as well to reach the ski left. They also offer a personal lift service to the ski lift. There is also a restaurant attached to it, that is really great for families, offering a good and fresh cuisine at a reasonable price. Check in was a breeze. It could be improved though, offering some beverages and quality light snacks upon arrival for example, this is done in so many places nowadays. It was our second time in this residence and We will definitely come back !

We stayed in the residence apartments (3 bedrooms) and found it spacious and a modern feel. The gym and pool/spa were great post a hard days skiing

A beautiful hotel-lovely apartment with delightfully comfortable beds! Kids loved the games room and cinema and spent hours in the pool and jacuzzi! A real treat after a day on the slopes. ❤️

A perfect stay - accommodation was superb with quality furnishings and beds. The apartments are well equipped for self catering. The hotel and spa was beautiful and the pool and jacuzzi well heated.

The apartment was superb well furnished and well equipped. The spa and swimming pool area was luxurious and warm just what was needed after skiing. The staff and shuttle service to the skilifts was efficient. Could not fault anything.

This residence is exceptional and the service amazing. The accommodation and spa facilities were truly fabulous. The location is only 2 minutes walk to the village centre and the residence offers a minibus service to the main lift gondola which is great. Having stayed in Samoans on several occasions this is definitely number one on our list. Check out the website and book!

Nothing to dislike Perfect location and service Brand new

C'etait notre 3e ou 4e sejour dans cette residence splendide. Le niveau de confort est de tres haute qualite, la decoration est sublime et chaleureuse, les equipements tres modernes et parfaitement entretenus. L'accueil est exceptionnel, on ne pourrait vraiment pas faire mieux ! Nous vous remercions pour ce sejour merveilleux !

Etablissement à ne rater sous aucun prétexte à Samoëns. A 1mn à pied du centre et de toutes les commodités (commerces, restaurants), cet établissement récent est extrêmement bien tenu par une équipe dynamique et à l'écoute. L'accueil y est parfait et l'on s'y sent comme dans un cocon : équipements au top, extrême propreté, décoration chaleureuse faite avec goût, espace spa et piscine de très grande qualité... absolument rien à redire. Vous profiterez en plus de larges terrasses ou vous pourrez vous attabler sans soucis ! Un vrai coup de coeur !

Excellent séjour. Super accueil.

Le concept résidence hôtelière idéale Appartement bien conçu et décoré design montagne ça change du style Sissi austro hongrois ... exagéré en’montagneu

excellent accueil chaleureux, service viennoiserie au petit dejeuner

Chambres spacieuses et bien aménagées avec goût. Espace détente parfait, varié et haute qualité. Etablissement calme.

Parfait. Déco top. Personnel bienveillant. Équipement à ce jour en parfait état. Seul le resto est moyen.