ION City Hotel, a Member of Design Hotels

The front desk woman was excellent. She gave us so many great recommendations, and she was very accommodating to anything we needed.

The staff were really helpful and accommodating, especially Luciana. Thank you all so much!

The restaurants nearby were excellent. The hotel is on a pedestrian only street. Difficult to get to as it requires a 10 minute walk with suitcases bouncing on a cobblestone street.

Beautiful and nice place. No parking, and VERY hard to find the place at night

LOVED our stay here... the only thing we didn't like was the difficulty in finding a parking spot that wasn't too far away for toting our luggage. As it was, the closest we could get was a good 5-6 minutes walk dragging luggage behind us. Otherwise, it was a GREAT choice! Loved SUMAC - the attached restaurant. It was also wonderful being a couple does down from the SANDHOLT bakery.

Good hotel in excellent location. Staff were nice and very helpful.

Location Restaurant Sumac

Impressive design

The helpfulness and friendliness of the staff contributed to making our 3 day stay enjoyable. They were kind and patient and came to our aid both day and night with information and attention.

Situated right off of Laugavegur street (adjacent to the Sumac restaurant, the main entrance is tucked away to the side) this hotel was incredible. The staff was friendly, allowed us a late checkout without charge, and held our bags after checkout so we could explore Reykjavík a little more! We had just completed the Laugavegur Trail, so the junior suite with the private sauna on the balcony got a lot of use to soothe our muscles after 55 kilometers of hiking and sleeping in tents! The whiskey bar next door is really cool, and if you’re vegetarian/vegan, you’ll be stoked like us to find Monkeys and Mama’s for some amazing food and cocktails! The room was spacious, beautiful, had a comfortable bed, was thoughtfully appointed, and provided a beautiful view of the city and water from the huge window and spacious balcony. We slept well with the blackout curtains (sun never went down) and it was super quiet. Well worth the price!

Excellent and walkable location to everything. Room had a private sauna and excellent view. Staff was helpful. Bed was comfortable.

Beautiful hotel with nice amenities and views. Sauna on the balcony was a dream.

Wonderful staff, clean and modern hotel, great location, lovely room, and they have luggage storage late checkout! The only oddity here is that parking is a bit scarce around the hotel. You'll have to park in a zone a few blocks away and haul your luggage to the hotel as there are no cars allowed on the road with the hotel.

The hotel was great. The room was spacious and located on one of the main shopping streets, so there were many restaurant options nearby as well. The lady at the reception (forgot to ask for her name!) was the highlight of the stay. Her customer service was fantastic. I would definitely recommend and stay here again.

We spent 4 nights at this hotel and had an amazing stay. The hotel is well positioned to explore Reykjavik by foot, and has the main bus stops just a short walk away. We stayed in a suite, which had a sauna on the balcony and amazing views of the city. The room itself was extremely clean, had lots of storage and was spacious. The bed was super comfortable. The staff at the hotel were friendly and couldn't do enough to help. Some reviews have mentioned noise. We stayed Monday to Friday, and only one night did we find it a little noisey until about 11pm from one of the bars, although you have to remember you are in the centre of everything, so a little noise can be expected. Overall, a clean, well positioned hotel, with accomdating staff. We would stay again.

This is my second time staying at this hotel. In 2021, I stayed her and I booked the Junior Suite, balcony and sauna outside. It was THE BEST experience ever. So when we were traveling again, I booked the same suite. The bed is one of the most comfortable beds I've ever slept on. The bathroom is amazing, and there is SO much storage space to store your clothes and luggage. The view from the balcony is unbelievable and the sauna is just what you need after a long day of exploring the city.

We had a private sauna in our room.

The property wasn’t quiet as we could hear partying and music well into the early morning hours, but the room was beautiful and the sauna was a plus! Also the hotel staff were very friendly and the complimentary champagne was lovely.

Great staff and location

I stayed at ION City for 3 days last weekend and I loved everything about the room. The view was subtle but gorgeous, just like much of the architectural scene is in Iceland. The Hallgrímskirkja all lit up outside my window wasn’t too shabby. The room was so well maintained and felt super cozy. I’m someone who enjoys travel but sleeping away from my home comforts is a challenge so choosing a hotel is top priority, and I made the right choice with ION City. The only thing that I would change was the rain shower head. In theory rain shower heads are luxurious but impossible to avoid getting my hair wet on days when I didn’t plan on washing it. The spectacular soaking tub more than made up for that though. And the mattress! I felt like I was sleeping on a cloud. Last but not least the service was impeccable. I’m quite shy and reserved and I don’t need to be overly fussed over and I got just the right amount of attention to feel like a valued customer without being overwhelmed. I figured out quickly that this is the Icelandic way. The people are kind and welcoming but not too in your face. Works for me. Also the location was perfect. I was never more than a 10 minute walk from everything. I would stay at ION city again in a heart beat. My only regret is not having enough cash on hand to leave a more generous tip for the kind person who took care of the space during my stay. 10/10 experience!