Fortune Valley View, Manipal - Member ITC Hotels' Group

Good experience. Good hotel

Safe and quiet

The rooms are spacious and comfortable, morning breakfasts had a lots of varieties of dishes from South Indian, North Indian to continental cuisines. Staff were very helpful and helped a lot. Overall, stay was enjoyable.

Comfortable stay and great service

Excellent service, breakfast was fantastic,happy and smiling staff .

I booked a room for 3.. Expedia website showed option of under 18 as kids.. One of my daughter is 15 so I chose 2 adult and 1 child. At the time of check-in hotel informed that I shall have to pay for extra bed. I had no choice but to accept. We kept our baggage and went out. When we returned in the evening we found a cockroach in the room. It was promptly removed by hotel staff. After about an hour the hotel offered to change our room. However, I was not keen on picking up all the stuff and moving to another room. After the cockroach episode they informed to waive-off the extra bed charges. When the hotel lists the property on a website the terms and condition should be clear. When the guest reaches the hotel he should not be subjected to such surprises.

Accessible to all facilities

Bathroom not in good condition and needs remodeling; very narrow shower stall even for a person of average build; dirty shower stall walls and flooring; dirty and stained shower curtain; old and discolored bathroom towels (off white and not fresh smelling). Did not have breakfast even though it was included in the room tariff. So cannot comment about the food quality; bedroom was clean and comfortable; internet service was good; prefer branded water bottle in the room instead of the bottled mineral water (source and quality is dubious). Expected better quality from an ITC 3-star hotel for the room tariff. Bathroom and towels were atrocious! We stayed for one night only; did not have opportunity to check out the dining services and fitness room. Hotel location is good. The rooms need to be remodeled and maintained well to justify the lofty 3-star tariff! This is an honest and balanced review

This hotel has recently renovated and it is an incredible improvement. The food was excellent and staff very helpful. The addition of a gym is nice but there is not a single chair or table or umbrella at the pool making it almost unusable.

Amazing!

♥️

Location is ideal for getting around the places , well maintained and silent. Felt real value for money staffs are cordial, helping and available Front desk is warm and energetic Overall, felt visiting again for a long stay

Excellent propert for small conference. Staff was always helpful and went out of their way to provide any requested item or service. Room was lovely. Dining was excellent with a good selection.

Good Hotel in Udupi area. Staffs in the morning is not that pleasant. Food was great. Rooms are spacious and clean.

Comfortable room. Excellent complementary breakfast. Helpful staff. TV not working properly.

Great hotel with very friendly staff. Rooms were big and comfy. Food was very good, especially breakfast.

Good clean rooms, very good hospitality, very good ambiance, good food, decent variety in breakfast menu, good location (FYI this is in Manipal), decent amount of parking space. Room feels like of a 5-star hotel.

Staff members were cordial. Upkeep was good. Restaurant service was satisfactory. Mr. Mohapatra was very cordial as a chef and served us well.

Very disappointed with the whole check-in process. I booked a room requesting king size bed (non-smoking) as I cannot bear the smoke even for a second. And, to our dismay, I was given a smoking room. I asked for a change, and they immediately responded (thank you for the same). But, now put me in a twin bed room, and the whole room sucks. Mosquitos, bathroom stains, patches on the leaky bathroom sealing, non functioning exhaust, and the whole room décor…..sorry to say that, “you deserve nothing more than a worse rating”. I fell for it noting the ITC brand. You are no where close to it.

Great stay - basic not fancy or plush, but certainly good for a business trip stay. Conveniently located opposite the hospital and near the main strip of shops. The breakfast is served in the cafe downstairs and serves a wide variety of dishes to suit any tastes. The restaurant also serves local beer - bonus!