The place is safe, clean, quiet. The location is close to the city center. The rooms are clean, towels are provided, and there is a cupboard to store clothes. This is very helpful. The owner is very friendly, informative and quick to respond. This is the most plus point. Downside, the place is hard to find. Suggestion: there is a sign on the main road so that it can be seen immediately. Overall, good.

We chose Nachelle Homestay because the place has excellent ratings and offers guided hikes for a very fair price to Mount Sibayak. Mery welcomed us very warmly and explained everything we needed to know about Berastagi and what we can find where. The next morning we started our tour to the volcano with Abdy early in the morning. Mery prepared us delicious takeaway pancakes as a breakfast on the summit. Abdy is a great, experienced and very interesting guide. He explained a lot of interesting things about the volcano and the plants. He also takes really great photos. The room in the accommodation is very spacious, bright and furnished with everything you need. We were super happy with our decision to have booked Nachelle Homestay and can warmly recommend the accommodation.

It has been approved for my refund, thank you.