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BeSS Mansion Hotel Surabaya
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BeSS Mansion Hotel Surabaya
Hotels
Preferred Partner
8.8
/10
Very Good
2,255 reviews
What Guests Say About Their Stay
Staff Friendliness (69)
Bedroom (68)
Variety (67)
Taste (66)
Widya R. R.
8.5
/ 10
This is the hotel that makes you feel you are staying at 5* hotel instead. The service is amazing, the food also very good, and all the staffs are very attentive to our needs. The facilities I think quite excellent for the price that they offered. The room is also spacious and very clean. Free minibar everyday is an added bonus. All in, I think I am happy with the service. Will definitely come back
Yoppi C.
10.0
/ 10
New hotel, very clean, friendly staff and good service, easy to get parking lot and delicious breakfast.
In the Area
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Jl. Raya Jemursari No.15A, Kec. Wonocolo, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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Family-friendly Infinity Pool
Located near Airport
Excellent City View
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Available Room Types in BeSS Mansion Hotel Surabaya
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What's around BeSS Mansion Hotel Surabaya
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Jl. Raya Jemursari No.15A, Kec. Wonocolo, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237
Discover More About BeSS Mansion Hotel Surabaya
Location
Staying at BeSS Mansion Hotel Surabaya is a good choice when you are visiting Wonocolo.
About BeSS Mansion Hotel Surabaya
BeSS Mansion Hotel Surabaya is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
BeSS Mansion Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
From business event to corporate gathering, BeSS Mansion Hotel Surabaya provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, BeSS Mansion Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at BeSS Mansion Hotel Surabaya, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at BeSS Mansion Hotel Surabaya.
If you plan to have a long-term stay, staying at BeSS Mansion Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
BeSS Mansion Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at BeSS Mansion Hotel Surabaya will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, BeSS Mansion Hotel Surabaya is suitable for you who value privacy during your stay.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from BeSS Mansion Hotel Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
BeSS Mansion Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at BeSS Mansion Hotel Surabaya.
All facilities in BeSS Mansion Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet lunch
- Cafe
- Dining area
- Gala dinner
- Poolside bar
- Set menu dinner
- Set menu lunch
- Snacks
Hotel Services
- Bellhop
- Concierge
- Doorman
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
General
- AC
- Banquet
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Things to Do
- Fitness center
- Garden
- Indoor pool
- Massage
- Outdoor pool
- Spa
Nearby Facilities
- Gift shop
- Grocery
- Hair salon
- Shops
- Supermarket
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Projector
Transportation
- Secure parking
- Valet parking
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in BeSS Mansion Hotel Surabaya
Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Accommodation charges IDR 150,000/guest for extra breakfast.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at BeSS Mansion Hotel Surabaya | 200 |
Number of floors in BeSS Mansion Hotel Surabaya | 60 |
Another facilities in BeSS Mansion Hotel Surabaya | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast |
Frequently asked question in BeSS Mansion Hotel Surabaya
What are available facilities at BeSS Mansion Hotel Surabaya?
There are top facilites at BeSS Mansion Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at BeSS Mansion Hotel Surabaya?
The standard check-in time at BeSS Mansion Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does BeSS Mansion Hotel Surabaya provide breakfast?
Yes, BeSS Mansion Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in BeSS Mansion Hotel Surabaya
Traveloka (2,255)
8.8
Very Good
From 2,255 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.0
Meal
8.9
Location
8.9
Service and Facilites
8.9
People often mention about BeSS Mansion Hotel Surabaya
All
Taste (71)
Bedroom (70)
Staff Friendliness (69)
Variety (68)
Ambiance (62)
Room Space (60)
Hotel Area (59)
Family Friendly (58)
Bathroom (56)
Accessibility (54)
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Traveler Reviews BeSS Mansion Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
N***i
Leisure
9.7
/10
Reviewed 1 week(s) ago
There was a miscommunication during check-in, the receptionist said that food would be delivered during sahur, after waiting for a while it turned out there was none. In the morning when we confirmed, it turned out that sahur was not delivered, we really had to go to the restaurant 🤪🤪🤪🤪🤪
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Accommodation's Reply
24 Mar 2025
Dear N*i. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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h***a
Business
9.7
/10
Reviewed 2 week(s) ago
Clean hotel. Many food stalls around. There is a mini market in the hotel area.
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Accommodation's Reply
15 Mar 2025
Dear h*a. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your heart and family. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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r***n
Leisure
10.0
/10
Reviewed 3 week(s) ago
fast check in, clean room, delicious breakfast, swimming pool on the 10th floor is suitable for toddlers, the 9th floor is recommended for swimming and watching the sunset đź‘Ť
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Accommodation's Reply
15 Mar 2025
Dear r*n. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your heart and family. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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e***a
9.1
/10
Reviewed 3 week(s) ago
ok but parking access is far and you have to go around to the apartment area
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1 people find it helpful
Accommodation's Reply
08 Mar 2025
Dear e*a. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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Guest
10.0
/10
Reviewed 3 week(s) ago
The room is clean, there is only 1 toothbrush + sandals, usually there are 2 pairs, the food is delicious and varied
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Accommodation's Reply
05 Mar 2025
Dear Guest. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your heart and family. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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F***s
10.0
/10
Reviewed 3 week(s) ago
Highly recommended especially the breakfast menu, nutritious and classy
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Accommodation's Reply
05 Mar 2025
Dear F*s. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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d***o
Transit
10.0
/10
Reviewed 4 week(s) ago
Nice hotel, Room clean and comfortable
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Accommodation's Reply
26 Feb 2025
Dear d*o. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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G***o
9.1
/10
Reviewed 5 week(s) ago
I had a great stay at this hotel! The staff were super friendly and helpful, which made everything so much easier. The room was spacious, clean, and really comfy. They have all the amenities you need, and everything felt modern. The location was also perfect, making it easy to get around. Overall, I had a fantastic experience and would definitely stay here again!
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Accommodation's Reply
23 Feb 2025
Dear G*o. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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S***i
Leisure
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, especially the restaurant PIC, they are really very good. I have stayed here several times for vacation, that's why at that time I gave a direct notice. Basically, this hotel is recommended, it's not too far from the airport.
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Accommodation's Reply
23 Feb 2025
Dear S*i. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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dian P. A.
Staycation
10.0
/10
Reviewed 5 week(s) ago
good and pleasant.. nice view. good food.. pool ok. clean and soundproof room
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1 people find it helpful
Accommodation's Reply
23 Feb 2025
Dear Mrs. Dian. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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M***o
6.2
/10
Reviewed 6 week(s) ago
Staff complained in public about dirt in bed! This is unexceptionally a hard no go
1 people find it helpful
Accommodation's Reply
17 Feb 2025
Dear M***o
Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya. We will continue to improve our services so that we will always be in your family's hearts. We await your presence with your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy.
Regards,
Management Bess Mansion
R***r
Leisure
10.0
/10
Reviewed 6 week(s) ago
The hotel staff are very friendly and smile a lot, so they can make the room users happy to see them.
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Accommodation's Reply
16 Feb 2025
Dear R*r. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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C***n
10.0
/10
Reviewed 7 week(s) ago
ok and nice pool. but for the child ..knp dikenakan charge
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Accommodation's Reply
10 Feb 2025
Dear C*n. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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M***a
Staycation
10.0
/10
Reviewed 7 week(s) ago
all hotel staff are friendly
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2 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear M*a. Thank you for choosing Bess Mansion Hotel as your choice of staycation hotel with your family. Regarding Mrs. Alifah's review, we apologize for the inconvenience that has occurred. We hope to welcome Mrs. Anggie and family back to Bess Mansion Hotel. Warm Regards. Bess Mansion Hotel Management
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A***e
Staycation
10.0
/10
Reviewed 7 week(s) ago
One of tallest building in Surabaya, you should try it. You'll have a nice city view from here. Food was so good. Next time I will try to stay longer
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Accommodation's Reply
10 Feb 2025
Dear A*e. Thank you for choosing Bess Mansion Hotel as your choice of staycation hotel with your family. Regarding Mrs. Alifah's review, we apologize for the inconvenience that has occurred. We hope to welcome Mrs. Anggie and family back to Bess Mansion Hotel. Warm Regards. Bess Mansion Hotel Management
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D***N
8.5
/10
Reviewed 7 week(s) ago
Good hotel with great services, unfortunately when I stay all nights are rainy makes me can't use the swimming pool
1 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear D*N. Thank you for choosing Bess Mansion Hotel as your choice of staycation hotel with your family. Regarding Mrs. Alifah's review, we apologize for the inconvenience that has occurred. We hope to welcome Mrs. Anggie and family back to Bess Mansion Hotel. Warm Regards. Bess Mansion Hotel Management
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A***a
Leisure
9.4
/10
Reviewed 8 week(s) ago
kids friendly, varied food, suitable for staycation with family, staff are very friendly and helpful
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Accommodation's Reply
10 Feb 2025
Dear A*I. Thank you for choosing Bess Mansion Hotel as your choice of staycation hotel with your family. Regarding Mrs. Alifah's review, we apologize for the inconvenience that has occurred. We hope to welcome Mrs. Anggie and family back to Bess Mansion Hotel. Warm Regards. Bess Mansion Hotel Management
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A***I
Leisure
9.1
/10
Reviewed 8 week(s) ago
hotel with swimming pool, fun for kids
hotel food is also delicious and varied
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Accommodation's Reply
30 Jan 2025
Dear A*I. Thank you for choosing Bess Mansion Hotel as your choice of staycation hotel with your family. Regarding Mrs. Alifah's review, we apologize for the inconvenience that has occurred. We hope to welcome Mrs. Anggie and family back to Bess Mansion Hotel. Warm Regards. Bess Mansion Hotel Management
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A***d
Business
8.8
/10
Reviewed 8 week(s) ago
Overall good. Only dental kit and soap equipment are incomplete (2 sets), must be requested in advance
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1 people find it helpful
Accommodation's Reply
29 Jan 2025
Dear A*d. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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M***s
10.0
/10
Reviewed 9 week(s) ago
Lovely hotel with a very nice staffs
1 people find it helpful
Accommodation's Reply
25 Jan 2025
Dear M*s. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management
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Number of reviews per page
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