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Cambridge Hotel Medan
Hotels
8.5
/10
Very Good
6,180 reviews
What Guests Say About Their Stay
Bedroom (90)
Staff Friendliness (89)
Distance To City Center (85)
Bathroom (84)
Mr Zairaz Bin Ismail
10.0
/ 10
My favourite hotel stay during trip to Medan. Strategic location for meeting, shopping and eateries. Recommended
Lyani
10.0
/ 10
Easy checkin, friendly staff and allow us to have all the request regarding the room. Great variety of food and also it was nice having fast respons from the housekeeping staff. Surely might comeback especially with good deals 🥰
Herbert L. G.
8.5
/ 10
Nice hotel, close to all location such as book store, food and shopping center.
Benny J.
9.7
/ 10
Good, nice location and all the staff doing so good
Gafar Y.
10.0
/ 10
Room was nice. They upgraded our room. Breakfast menus were awesome.
In the Area
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Jalan Letjend. S Parman No. 217 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20152
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Cambridge Hotel Medan
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What's around Cambridge Hotel Medan
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Jalan Letjend. S Parman No. 217 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20152
Discover More About Cambridge Hotel Medan
Location
Cambridge Hotel Medan is located in area / city Medan City Center.
About Cambridge Hotel Medan
Whether you are planning an event or other special occasions, Cambridge Hotel Medan is a great choice for you with a large and well-equipped function room to suit your requirements.
Cambridge Hotel Medan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Cambridge Hotel Medan will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Cambridge Hotel Medan provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Cambridge Hotel Medan, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Cambridge Hotel Medan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Cambridge Hotel Medan exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Cambridge Hotel Medan is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Cambridge Hotel Medan.
All facilities in Cambridge Hotel Medan
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Lobby
Exterior
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Breakfast (surcharge)
- Brunch
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Fullboard with non-alcoholic drinks
- Halfboard with non-alcoholic drinks
- Hot breakfast
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Snack bar
- Dietary menu
- Vegetarian meal
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Accessibilty
- Accessibility equipment
- Accessible bathroom
- Disabled access friendly
- In-room accessibility
- Wheelchair accessible
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Spa
Business Facilities
- Business facilities
- Meeting facilities
- Projector
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Secure parking
Sports and Recreations
- Fitness center
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Cambridge Hotel Medan
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Accommodation charges IDR 150,000/guest for extra breakfast.
Breakfast at the accommodation will be provided from 06:00 - 10:00.
Smoking is prohibited in the accommodation.
Pets are not allowed in the accommodation.
- Valid ID must be shown upon registration process.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Cambridge Hotel Medan | 240 |
Number of floors in Cambridge Hotel Medan | 27 |
Another facilities in Cambridge Hotel Medan | Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner |
Frequently asked question in Cambridge Hotel Medan
What are available facilities at Cambridge Hotel Medan?
There are top facilites at Cambridge Hotel Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cambridge Hotel Medan?
The standard check-in time at Cambridge Hotel Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Cambridge Hotel Medan provide breakfast?
Yes, Cambridge Hotel Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Cambridge Hotel Medan
Traveloka (6,180)
8.5
Very Good
From 6,180 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.6
Location
8.8
Service and Facilites
8.7
People often mention about Cambridge Hotel Medan
All
Staff Friendliness (76)
Bathroom (72)
Bedroom (69)
Distance to City Center (68)
Ambiance (68)
Accessibility (63)
Taste (63)
Variety (62)
Hotel Area (58)
Room Space (56)
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Traveler Reviews Cambridge Hotel Medan
Number of reviews per page
20
40
Customer reviews
B***i
Staycation
10.0
/10
Reviewed 2 day(s) ago
Maybe the friendliness of the staff can be improved for the better.
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A***a
10.0
/10
Reviewed 3 day(s) ago
Thank you for all the services... especially for Kak Duharma who wanted to upgrade our accommodation. 2 nights there were very enjoyable.. it's been 2 times staying there.. still the best.. but unfortunately the rooftop restaurant was not open so we couldn't take a nice photo with the view of Medan city. the rest is okay
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PA
Puja A.
10.0
/10
Reviewed 1 week(s) ago
Thank you Ms. Rurin, very professional and friendly in serving. Continued success Cambridge.
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ST
Syahadatta T.
10.0
/10
Reviewed 1 week(s) ago
Staying at this hotel when in Medan is the right choice for business or vacation, security and comfort while staying at this hotel can really be enjoyed with family, the staff are friendly, at that time given good service by Mrs. Doharma, the service is fast and friendly.. Hopefully in the future if there is a schedule to Medan will stay at this hotel again.. 😄
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1 people find it helpful
S***a
10.0
/10
Reviewed 1 week(s) ago
Hotel with good access and the staff is also very friendly
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F***S
Staycation
9.7
/10
Reviewed 1 week(s) ago
The hotel's location in the city center and its access to the mall.
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M Faisal A.
Leisure
8.8
/10
Reviewed 2 week(s) ago
The service of the staff and receptionist is very friendly
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2 people find it helpful
S***a
Leisure
10.0
/10
Reviewed 2 week(s) ago
The experience of staying at this hotel is really comfortable, the location is strategic, connected to the mall, the staff are friendly, at that time I was served by Mrs. Doharma who was very friendly, overall it was good and nice, and this hotel is a subscription if I travel to the city of Medan..😄
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. S*a, Thank you for staying at Cambridge Hotel Medan. We are very proud to be able to provide the best service and provide complete facilities during your stay. We are looking forward to welcoming you back to Cambridge Hotel Medan. Warm Regards, Cambridge Hotel Medan.
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LT
Laban T.
Staycation
8.8
/10
Reviewed 2 week(s) ago
Please clean the outer glass windows so as not to reduce the comfort of the view.
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. Laban T., Thank you for staying at Cambridge Hotel Medan. We apologize for the inconvenience during your stay. Regarding several points that Mr./Mrs. Laban T. explained, we have followed up and made improvements to the facilities and services for the internal team. Once again, we apologize and we are looking forward to welcoming Mr./Mrs. Laban T. for a better stay experience. Warm regards. Cambridge Hotel Medan.
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Richky
Business
5.6
/10
Reviewed 2 week(s) ago
The Duty Manager named Fira—whether she is the only one handling that WhatsApp number or not—is, regardless, extremely incompetent.
1. Very annoying. It was clear that I did not request laundry service, yet she still contacted me asking if I wanted to have my laundry done.
2. I very clearly had the Do Not Disturb (DND) sign on, which obviously means I do not want to be disturbed. Yet I was still contacted asking whether I wanted the room cleaned. The DND sign was up—it couldn’t have been clearer.
3. I lost an item, but my WhatsApp message was just read and ignored. When there’s a problem, she disappears.
What kind of professionalism is this?
To make matters worse, I found out that my bedsheets hadn’t been changed for 4 days. They were just flipped over to the other side.
How did I know? Because I accidentally spilled a drink, leaving a small stain. When I returned to my room that night, I saw the room had been tidied, but the bedsheets and bedcover were not changed.
It made me wonder—when guests check out, do they even really change the sheets and bed covers?
I doubt it—especially considering the fact that I now have small bite marks on parts of my body, as if from some tiny bugs in the bed :)
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1 people find it helpful
IP
Ichsan P.
10.0
/10
Reviewed 2 week(s) ago
Thank you very much Cambridge Hotel, I have been served very well by Ms. Rurin, I have been here 3 times and the service is always very good, very professional, friendly and kind, continue to be successful, Ms. Rurin. Good luck Cambridge
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2 people find it helpful
Richky
Business
5.6
/10
Reviewed 2 week(s) ago
The Duty Manager named Fira whether she is the only one handling that WhatsApp number or not is, regardless, extremely incompetent.
1. Very annoying. It was clear that I did not request laundry service, yet she still contacted me asking if I wanted to have my laundry done.
2. I very clearly had the Do Not Disturb (DND) sign on, which obviously means I do not want to be disturbed. Yet I was still contacted asking whether I wanted the room cleaned. The DND sign was up it couldn’t have been clearer.
3. I lost an item, but my WhatsApp message was just read and ignored. When there’s a problem, she disappears.
What kind of professionalism is this?
To make matters worse, I found out that my bedsheets hadn’t been changed for 4 days. They were just flipped over to the other side.
How did I know? Because I accidentally spilled a drink, leaving a small stain. When I returned to my room that night, I saw the room had been tidied, but the bedsheets and bedcover were not changed.
It made me wonder when guests check out, do they even really change the sheets and bed covers?
I doubt it especially considering the fact that I now have small bite marks on parts of my body, as if from some tiny bugs in the bed :)
Read More
2 people find it helpful
M***d
Staycation
9.4
/10
Reviewed 2 week(s) ago
The room is clean and spacious, everything works well. Thank you Doharma staff for upgrading the room with pool and city view.
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Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. M*d, Thank you for staying at Cambridge Hotel Medan. We are very proud to be able to provide the best service and provide complete facilities during your stay. We are looking forward to welcoming you back to Cambridge Hotel Medan. Warm Regards, Cambridge Hotel Medan.
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cs
chairina s.
Staycation
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the room was upgraded to a city view by Mbak Vira. Thank you Mbak. Staycation is even more fun with family 🤗
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2 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. Chairina s, Thank you for staying at Cambridge Hotel Medan. We are very proud to be able to provide the best service and provide complete facilities during your stay. We are looking forward to welcoming you back to Cambridge Hotel Medan. Warm Regards, Cambridge Hotel Medan.
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Fariz N. S.
10.0
/10
Reviewed 3 week(s) ago
Ms. Dharma is very kind. The best hotel staff I have ever met. Thank you Ms. Dharma for your service.
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Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. Fariz N. S. Thank you for staying at Cambridge Hotel Medan. We are very proud to be able to provide the best service and provide complete facilities during your stay. We are looking forward to welcoming you back to Cambridge Hotel Medan. Warm Regards, Cambridge Hotel Medan.
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A***e
Leisure
9.7
/10
Reviewed 3 week(s) ago
A hotel that is always one of the choices to stay when visiting Medan. Keep improving the service of Cambridge Hotel Medan.
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Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. A*e. Thank you for staying at Cambridge Hotel Medan. We are very proud to be able to provide the best service and provide complete facilities during your stay. A*e. We are looking forward to welcoming you back. A*e. At Cambridge Hotel Medan. Warm Regards, Cambridge Hotel Medan.
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A***a
9.4
/10
Reviewed 3 week(s) ago
Shower faucet leaks, room needs upgrading
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. A*a, Thank you for staying at Cambridge Hotel Medan. We apologize for the inconvenience during your stay. Regarding several points that Mr./Mrs. A*a explained, we have followed up and made improvements to the facilities and services for the internal team. Once again, we apologize and we are looking forward to welcoming Mr./Mrs. A*a for a better stay experience. Warm regards. Cambridge Hotel Medan.
See original
E***a
10.0
/10
Reviewed 3 week(s) ago
The view is beautiful and it has access to the mall so you can go shopping right away.
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Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. E*a, Thank you for staying at Cambridge Hotel Medan. We are very proud to be able to provide the best service and provide complete facilities during your stay. E*a. We are looking forward to welcoming you back. E*a, at Cambridge Hotel Medan. Warm Regards, Cambridge Hotel Medan.
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A***N
10.0
/10
Reviewed 3 week(s) ago
steady and fun, suitable for recommendation for family
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Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. A*N. Thank you for staying at Cambridge Hotel Medan. We are very proud to be able to provide the best service and provide complete facilities during your stay. A*N. We are looking forward to welcoming you back. A*N. At Cambridge Hotel Medan. Warm Regards, Cambridge Hotel Medan.
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RP
Rika P.
Business
8.8
/10
Reviewed 4 week(s) ago
This hotel is located in the city center of Medan, right next to Cambridge City Square. It is also close to Sun Plaza, walkable.
But this hotel building is an old building. The hotel lobby is relatively small and not instagrammable.
The elevator is also small, and at that time it was being repaired. So we have to wait a long time for access to go down or up.
There is a famous rooftop restaurant on the 26th floor, they say. But we have never tried it, because during the 2 nights we stayed there, this restaurant was always full of people breaking their fast.
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Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. Rika P. Thank you for staying at Cambridge Hotel Medan. We are very proud to be able to provide the best service and provide complete facilities during your stay. We are looking forward to welcoming you back to Cambridge Hotel Medan. Warm Regards, Cambridge Hotel Medan.
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