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Grand Mahkota Hotel
Hotels
Preferred Partner
8.2
/10
Very Good
2,634 reviews
What Guests Say About Their Stay
Staff Friendliness (26)
Distance To City Center (23)
Room Space (18)
Hotel Area (18)
Aliyanto A.
9.7
/ 10
Very pleasant, clean rooms, friendly staff, spacious parking lot, WiFi smoothly, good breakfast. If you go to Pontianak, you will come here again.
Rahman
8.5
/ 10
Cozy place, good food.
HERLINA HERLINA
8.8
/ 10
Good location and strategic, improve service.
Heri Apriadi
9.7
/ 10
Fast, clean and comfortable service.
tonny s.
9.4
/ 10
Comfortable hotel. Quiet, affordable and good view. Close to the main square so is perfect for families who vacation in Pontianak
In the Area
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Jalan Sidas No.8, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78243
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Grand Mahkota Hotel
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Per room per night (excl. taxes & fees)
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What's around Grand Mahkota Hotel
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Jalan Sidas No.8, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78243
Discover More About Grand Mahkota Hotel
Location
Staying at Grand Mahkota Hotel is a good choice when you are visiting Pontianak City Center.
About Grand Mahkota Hotel
Whether you are planning an event or other special occasions, Grand Mahkota Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Grand Mahkota Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Mahkota Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Grand Mahkota Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Mahkota Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Mahkota Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Mahkota Hotel.
All facilities in Grand Mahkota Hotel
Bar, Cafe and Lounge
Fitness Center
Functional Hall
Common Space
Lobby
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Buffet dinner
- Buffet lunch
- Cafe
- Hot breakfast
- Snacks
- Vegetarian meal
- Winery
Hotel Services
- Bellhop
- Concierge
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Wedding service
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Smoking area
Transportation
- Bicycle rental
- Car rental
- Bus/truck parking
- Secure parking
- Valet parking
Things to Do
- Fitness center
- Garden
- Karaoke
- Massage
- TV lounge
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Grocery
- Hair salon
- Supermarket
In-room Facilities
- Cable TV
- Minibar
- Shower
- TV
Accessibilty
- Wheelchair accessible
Kids and Pets
- Babysitting
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Grand Mahkota Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Pets are not allowed in the accommodation.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Grand Mahkota Hotel | 105 |
Number of floors in Grand Mahkota Hotel | 9 |
Another facilities in Grand Mahkota Hotel | A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar |
Frequently asked question in Grand Mahkota Hotel
What are available facilities at Grand Mahkota Hotel?
There are top facilites at Grand Mahkota Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mahkota Hotel?
The standard check-in time at Grand Mahkota Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Mahkota Hotel provide breakfast?
Yes, Grand Mahkota Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Mahkota Hotel
Traveloka (2,634)
8.2
Very Good
From 2,634 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
8.2
Location
8.3
Service and Facilites
8.4
People often mention about Grand Mahkota Hotel
All
Staff Friendliness (15)
Bedroom (14)
Taste (14)
Distance to City Center (13)
Ambiance (12)
Bathroom (12)
Room Space (11)
Hotel Area (11)
Accessibility (9)
Surroundings (8)
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Traveler Reviews Grand Mahkota Hotel
Number of reviews per page
20
40
Customer reviews
V***n
Business
8.8
/10
Reviewed 4 day(s) ago
Very good, starting from the friendliness of the hotel staff, the rooms, to the food, it's all really good.
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V***n
Business
8.8
/10
Reviewed 4 day(s) ago
Great, the staff is very helpful.
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Nickodemus M.
6.4
/10
Reviewed 4 week(s) ago
Just parked the motorbike, left to check in and went to the room in less than 15 minutes, when I returned to the parking lot the helmet was gone. Amazing.
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Accommodation's Reply
05 Apr 2025
Hi Nickodemus, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received, and is a motivation to always provide the best. We apologize profusely for the inconvenience during your stay. For helmets and valuables, we do not recommend leaving them in vehicles. And we have provided an appeal in the form of a notice board in the parking lot to leave helmets and valuables at the reception or security post. We look forward to your next visit. Warm regards,. Management
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g***e
9.7
/10
Reviewed 6 week(s) ago
helpful staff, well maintained hotel
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Accommodation's Reply
21 Mar 2025
Hi G*e, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received, and is a motivation to always give our best. We are very proud to be able to provide a pleasant stay experience for you. We look forward to your next visit. Warm Regards,. Management
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H***a
6.2
/10
Reviewed 10 week(s) ago
I don't know where did they get the 4 stars with that quality of room facilities. The only good things were just the friendly staffs. The other thing was awful.
1 people find it helpful
Accommodation's Reply
21 Feb 2025
Hi Hangga,
Thankyou for choosing Grand Mahkota Hotel Pontianak for your stay. We've received your review well, and it become motivation to always give our best. We do apologize for the inconvenient during your stay, and we will try to fix it soon. See you on your next trip.
Warm Regards,
Management
F***a
Staycation
9.4
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, the hotel area is clean and quiet.
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Accommodation's Reply
17 Feb 2025
Hi F*a, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received, and is a motivation to always give our best. We look forward to your next visit. Warm Regards,. Management
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RN
RETNO N. A.
Leisure
10.0
/10
Reviewed 12 week(s) ago
I've stayed here three times and it's always comfortable to rest.. I usually book a non-smoking room, but yesterday I got a smoking room and there was no lingering cigarette smell so it wasn't a problem for me.. the check-in and check-out service was fast.. the breakfast menu is also getting better than the last one, hopefully it will continue to be good..
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Accommodation's Reply
09 Feb 2025
Hi Retno, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received and is a motivation to always give our best. We look forward to your next visit. Warm Regards,. Management
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M***a
10.0
/10
Reviewed 14 week(s) ago
The hotel is the best, nice, neat, fragrant, clean, nice and everyone is friendly.
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1 people find it helpful
Accommodation's Reply
25 Jan 2025
Hi M*a, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received and is a motivation to always give our best. We look forward to your next visit. Warm Regards,. Management
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S***i
8.5
/10
Reviewed 16 week(s) ago
Overall everything is comfortable, there are no shortcomings
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Accommodation's Reply
10 Jan 2025
Hi S, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received and is a motivation to always give our best. We look forward to your next visit. Warm Regards,. Management
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E***a
Staycation
8.2
/10
Reviewed 17 week(s) ago
The breakfast is not varied. The building and interior are like an old hotel. The towels are not absorbent. Overall it's ok, but if you have a bigger budget, go to another hotel.
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1 people find it helpful
Accommodation's Reply
03 Jan 2025
Hi Elsa, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received, and is a motivation to always provide the best. We apologize for the shortcomings of our hotel, we will improve it in the future. We look forward to your next visit. Warm regards,. Management
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Y***R
Leisure
10.0
/10
Reviewed 18 week(s) ago
A hotel with a fairly cheap price and nice atmosphere
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Accommodation's Reply
25 Dec 2024
Hi Yunizar, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received, and is a motivation to always give our best. We look forward to your next visit. Warm Regards,. Management
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s***a
8.5
/10
Reviewed 20 week(s) ago
Great, service is good, place is neat and tidy, staff are friendly.
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1 people find it helpful
Accommodation's Reply
15 Dec 2024
Hi S, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received, and is a motivation to always give our best. We look forward to your next visit. Warm Regards,. Management
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V***o
Staycation
9.7
/10
Reviewed 22 week(s) ago
I stayed at Hotel Grand Mahkota Pontianak. The room was clean and quite spacious, with adequate basic facilities. The staff was very friendly and helpful. The location is close to the city center, making it easy to travel. Overall, my experience was quite satisfying, and I recommend this hotel for those who want to stay in Pontianak.
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Accommodation's Reply
29 Nov 2024
Hi Violeta, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received, and is a motivation to always give our best. We look forward to your next visit. Warm Regards,. Management
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s***a
8.5
/10
Reviewed 22 week(s) ago
Ok, clean room, good service.
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Accommodation's Reply
27 Nov 2024
Hi S, thank you for choosing Hotel Grand Mahkota as your accommodation. Your review has been well received, and is a motivation to always give our best. We look forward to your next visit. Warm Regards,. Management
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Edy S.
6.2
/10
Reviewed 24 week(s) ago
Staying overnight is 330 thousand, tax is 70 thousand. The bed is dirty and makes your body itchy…
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Accommodation's Reply
16 Nov 2024
Hi Edy, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received, and is a motivation to always provide the best. We apologize profusely for the inconvenience during your stay. We will use this as input to improve the hotel. We look forward to your next visit. Best regards,. Management
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christianto
Business
6.6
/10
Reviewed 25 week(s) ago
The AC is not cold, it's hot and stuffy, please replace the AC with a new one so it's cool when resting, paint the room so it doesn't look dull & dark, please also replace the bathroom closet so it's not yellow
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Accommodation's Reply
16 Nov 2024
Hi Christianto, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received, and is a motivation to always provide the best. We apologize profusely for the inconvenience during your stay. We will use this as input to improve the hotel. We look forward to your next visit. Warm Regards,. Management
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u***u
Leisure
6.2
/10
Reviewed 25 week(s) ago
Sorry I gave a very bad review because there were animals on the bed cover that irritated my skin.
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Accommodation's Reply
16 Nov 2024
Hi Uray, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received, and is a motivation to always provide the best. We apologize profusely for the inconvenience during your stay. We will use this as input to improve the hotel. We look forward to your next visit. Warm Regards,. Management
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Sorta R. P.
Staycation
9.3
/10
Reviewed 25 week(s) ago
Good location, away from noise.
Friendly staff, comfortable hotel atmosphere.
The bed makes noises. 😂😂
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Accommodation's Reply
16 Nov 2024
Hi Sorta, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received, and is a motivation to always provide the best. We apologize profusely for the inconvenience during your stay. We will use this as input to improve the hotel. We look forward to your next visit. Warm Regards,. Management
See original
S***a
Leisure
10.0
/10
Reviewed 26 week(s) ago
The hotel is neat and clean, the staff is very friendly, the breakfast is complete and delicious. For this price, it is very worth it, if I go to Ponti again, I will definitely come back.
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1 people find it helpful
Accommodation's Reply
02 Nov 2024
Hi Selna, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received, and is a motivation to always give our best. We look forward to your next visit. Warm Regards. Management.
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R***a
8.8
/10
Reviewed 28 week(s) ago
The atmosphere in the room is nice and cool, but the window in the room cannot be opened
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Accommodation's Reply
02 Nov 2024
Hi Rinta, thank you for choosing Hotel Grand Mahkota Pontianak as your accommodation. Your review has been well received, and is a motivation to always provide the best. The windows are indeed not allowed to be opened for security reasons. We look forward to your next visit. Warm regards. Management.
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Number of reviews per page
20
40
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