Hotel staff is friendly and helpful, rooms are clean and comfortable.

Very good, I will definitely go there again next time.

Clean rooms, nice furniture, friendly receptionist,

located in the same area as the hotel, the door to the hotel is next to the receptionist so if you want to walk around, watch movies, eat, etc., it's just a step away. cleanliness, friendliness of hotel staff, completeness, etc. in the room are good - as a transit hotel to the airport, it's also good because the route is just by entering the toll road (not far from the hotel, to enter the airport toll road) Can be repeated later, thanks

Fun. The location is not too hot for Jakarta.

friendly staff. clean room and what I like most is the shower with strong water pressure and fragrant soap and shampoo

Great staycation every time I go to Jakarta, the chicken porridge for breakfast is second to none, delicious.

We’ll comeback later.. nice experience during our stay, thanks Hilton for the hospitalty.

It was my second time. Everything has been good. The hotel is located near the mall. So it wass easy to find restaurants, etc.

For stays of more than a day, water refills should be more responsive, overall nice stay, good food.

Overall is good. Service is good. Only carpet in the room was wet.

The staff is very responsive to our complaints.

Hotel room is good, lobby is good. Food is OK. But the location is not too good. Traffic almost everytime outside.

Quite a strategic location for business area.

The hotel is recommended and ok.

Overall, in terms of staying for 3 days 2 nights, the room was very comfortable, clean and fragrant. The AC works well. However, the TV still does not use a smart TV. Using an attractive access card made of wood. Has a beautiful view facing the city. Very complete amenities. For breakfast on the first day, I think there was something lacking in the main course, the rest was delicious. However, on the second day everything tasted very good. The facilities are okay, there is a GYM, a private swimming pool because it uses room key access, then access to the mall is also easy. However, I don't know what I feel the service from the staff is not so impressive for me. I noticed that the staff were only friendly to foreign visitors, (Bule or Chinese) I noticed from the beginning when I checked in the service was very different. Moreover, during breakfast I was only asked 'from which room, sir?' while if there were (TOURISTS) they were offered coffee, told where to sit, and several times I passed staff both in the lobby and the elevator did not give a smile, which is usually done by the DoubleTree by Hilton team. I think I was a little offended by that. Because this is a 4-star hotel, the price is also not that cheap. Is there really a social gap? Or is that the SOP? It seems like I have had enough experience staying here, the room is really good, comfortable and clean, the location is quite strategic, there is access to the mall, access to the PIK area and its surroundings is also good, but to come back here again big no. Thank you.

The hotel is comfortable, clean, delicious breakfast.

The service is good and very impressive.

The hotel staff is friendly, the room atmosphere is very comfortable to live in and cleanliness is also maintained. Always success for Hilton Garden Inn Jakarta Taman Palem.

It's always a pleasure to stay here, the rooms are comfortable & the complete breakfast is delicious.