Dear Mr./Mrs. T*l, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon, and taking the time to share your experience while staying at Neo Hotel Cirebon and giving us the best rating. Very happy to hear that the products and services at Neo Cirebon are in accordance with your expectations. We hope to welcome you back in the future. Stay healthy and see you again at Hotel Neo Cirebon. (Richard Sembiring - General Manager)

Dear Mr. Eddy, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon, and taking the time to share your experience during your stay at Neo Hotel Cirebon and giving us the best rating. Very happy to hear that the products and services at Neo Cirebon are in accordance with your expectations. We hope to welcome you back in the future. Stay healthy and see you again at Hotel Neo Cirebon. Warm regards, (Richard Sembiring - General Manager)

Dear Mr./Mrs. D*i, Warm greetings from Neo Cirebon, First of all, allow us to thank you for choosing Neo Cirebon and for the time and feedback you have provided regarding your stay at Hotel Neo Cirebon. We greatly appreciate any information and feedback from our guests, as this helps us to continuously improve the quality of our products and services. We sincerely apologize for the inconvenience you experienced regarding the AC in your room that was not functioning properly. We understand how important guest comfort is, especially after a tiring journey. This incident certainly does not reflect the standard of service that we strive to provide. As a form of our responsibility, the technical team has checked and repaired the AC in the room you occupied. We will also conduct a thorough inspection of all rooms to ensure that our equipment is functioning properly. We sincerely hope to provide a much better experience next time. Once again, we apologize for the inconvenience and thank you for your understanding. We look forward to welcoming you back to Hotel Neo Cirebon in the future. Thank you and see you again, Richard Sembiring. General Manager

Dear Mr./Mrs. D*i, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon, and taking the time to share your experience while staying at Neo Hotel Cirebon and giving us the best rating. Very happy to hear that the products and services at Neo Cirebon are in accordance with your expectations. We hope to welcome you back in the future. Stay healthy and see you again at Hotel Neo Cirebon. (Richard Sembiring - General Manager)

Dear Mr. Yahnny, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon, and taking the time to share your experience during your stay at Neo Hotel Cirebon and giving us the best rating. Very happy to hear that the products and services at Neo Cirebon are in accordance with your expectations. We hope to welcome you back in the future. Stay healthy and see you again at Hotel Neo Cirebon. Warm regards, (Richard Sembiring - General Manager)

Dear Mr./Mrs. ke*n, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon, and taking the time to share your experience while staying at Neo Hotel Cirebon and giving us the best rating. Very happy to hear that the products and services at Neo Cirebon are in accordance with your expectations. We hope to welcome you back in the future. Stay healthy and see you again at Hotel Neo Cirebon. (Richard Sembiring - General Manager)

Dear Mr./Mrs. R*r, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon, and taking the time to share your experience while staying at Neo Hotel Cirebon and giving us the best rating. Very happy to hear that the products and services at Neo Cirebon are in accordance with your expectations. We hope to welcome you back in the future. Stay healthy and see you again at Hotel Neo Cirebon. (Richard Sembiring - General Manager)

Dear Mr./Mrs. A*o, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon, and taking the time to share your experience while staying at Neo Hotel Cirebon and giving us the best rating. Very happy to hear that the products and services at Neo Cirebon are in accordance with your expectations. We hope to welcome you back in the future. Stay healthy and see you again at Hotel Neo Cirebon. (Richard Sembiring - General Manager)

Dear Mr. Kris, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon, and taking the time to share your experience during your stay at Neo Hotel Cirebon and giving us the best rating. Very happy to hear that the products and services at Neo Cirebon are in accordance with your expectations. We hope to welcome you back in the future. Stay healthy and see you again at Hotel Neo Cirebon. Warm regards, (Richard Sembiring - General Manager)

Dear Mrs. Elisabeth, Warm greetings from Neo Cirebon, First of all, allow us to express our deepest gratitude for the time and attention you have given to provide a response regarding your stay experience at Hotel Neo Cirebon. Feedback from guests like you is very valuable for us to continue to improve the quality of services and facilities that we provide. We are very happy to hear that you enjoyed the cleanliness, comfort, and strategic location of our hotel. In addition, we are also proud that our staff were able to provide friendly and satisfactory service during your visit. This is a great motivation for us to continue to maintain good service standards. Regarding bottled mineral water that is subject to additional charges, we greatly appreciate your suggestion. We understand that this may cause inconvenience to some guests. Your suggestion not to put paid mineral water in the room and provide it upon request to the receptionist is very valuable input. We will review this policy and consider changes that can improve guest comfort without sacrificing service quality. We look forward to welcoming you back to Hotel Neo Cirebon in the next opportunity with a better experience. Once again, thank you for your feedback and support. We greatly appreciate your trust in us. Warm regards, Richard Sembiring.(General Manager)

Dear Mr./Mrs. W*i, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon, and taking the time to share your experience while staying at Neo Hotel Cirebon and giving us the best rating. Very happy to hear that the products and services at Neo Cirebon are in accordance with your expectations. We hope to welcome you back in the future. Stay healthy and see you again at Hotel Neo Cirebon. (Richard Sembiring - General Manager)

Dear Mr. Khafid, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon, and taking the time to share your experience during your stay at Neo Hotel Cirebon and giving us the best rating. Very happy to hear that the products and services at Neo Cirebon are in accordance with your expectations. We hope to welcome you back in the future. Stay healthy and see you again at Hotel Neo Cirebon. Warm regards, (Richard Sembiring - General Manager)

Dear Mr. Vicky, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon, and taking the time to share your experience during your stay at Neo Hotel Cirebon and giving us the best rating. Very happy to hear that the products and services at Neo Cirebon are in accordance with your expectations. We hope to welcome you back in the future. Stay healthy and see you again at Hotel Neo Cirebon. Warm regards, (Richard Sembiring - General Manager)

Dear Mr./Mrs. D*a, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon, and taking the time to share your experience while staying at Neo Hotel Cirebon and giving us the best rating. Very happy to hear that the products and services at Neo Cirebon are in accordance with your expectations. We hope to welcome you back in the future. Stay healthy and see you again at Hotel Neo Cirebon. (Richard Sembiring - General Manager)

Dear Mr./Mrs. M*a, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon, and taking the time to share your experience while staying at Neo Hotel Cirebon and giving us the best rating. Very happy to hear that the products and services at Neo Cirebon are in accordance with your expectations. We hope to welcome you back in the future. Stay healthy and see you again at Hotel Neo Cirebon. (Richard Sembiring - General Manager)

Dear Mr. Yanson, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon, and taking the time to share your experience while staying at Neo Hotel Cirebon and giving us the best rating. Very happy to hear that the products and services at Neo Cirebon are in accordance with your expectations. We hope to welcome you back in the future. Stay healthy and see you again at Hotel Neo Cirebon. Warm regards, (Richard Sembiring - General Manager)

Dear Mr. Saeful, Warm greetings from neo cirebon, We would like to thank you for choosing neo cirebon and for taking the time to write a review here. We apologize for the inconvenience you experienced related to the products we provide, in this case related to the noisy sound from the outdoor AC. We greatly appreciate your information and will immediately follow up with our team to ensure necessary improvements. Guest satisfaction is our priority, and we are committed to continuously improving our facilities and services. We look forward to welcoming Mr. Saeful back on another occasion for a better experience, where we can provide much better service. Stay healthy and see you again….(Richard - General Manager)

Dear Mr. HS, Warm greetings from Hotel Neo Cirebon, First of all, allow us to express our deepest gratitude for the complete, detailed review and appreciation that you have given. We are very happy to hear that your stay experience at Hotel Neo Cirebon met your expectations, perhaps even exceeded them. Your review is a great motivation for us to continue to provide the best service to every guest who comes. We are proud that you feel the comfort and friendliness of our entire team, from the front office, operational staff, restaurant, to the housekeeping department. Guest satisfaction is our top priority, and we are committed to maintaining high service standards. Your special appreciation to Mia, our Front Office staff, has been conveyed. Mia and the entire team are very pleased with the praise that you have given. We are also pleased that you enjoyed the room facilities, including the cleanliness, comfort of the bed, and the sea view from the Deluxe 733 room. The design of the elevator with front and back doors is indeed one of our unique features, and we hope that this will add to your comfort during your stay. Last but not least, we would like to thank you for the praise of the variety of breakfast and the comfortable atmosphere of the restaurant. This is an encouragement for us to continue to improve the quality of our services and facilities. Once again, thank you for your trust in choosing Hotel Neo Cirebon as a place to stay. We hope to welcome you back in the future and provide a better experience. If you have any input or special needs for your next visit, do not hesitate to contact us directly. We are ready to serve you with pleasure. Stay healthy and see you again, (Richard - General Manager)

Dear Mr./Mrs. N*a, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon and also for taking the time to give a positive review here. It is very pleasing to know that our products and services have met your expectations. Hopefully we can welcome you back with an even more enjoyable experience. Stay healthy and see you again, (Richard Sembiring/General Manager).

Dear Mr./Mrs. N*a, Warm greetings from Neo Cirebon, We would like to thank you for choosing Neo Cirebon and also for taking the time to give a positive review here. It is very pleasing to know that our products and services have met your expectations. Hopefully we can welcome you back with an even more enjoyable experience. Stay healthy and see you again, (Richard Sembiring/General Manager).