Wifi is unstable. Staff friendliness is OK. Back garden area needs attention.

The price is very cheap when compared to the facilities, hospitality, for the breakfast menu is also quite diverse. My wife and I asked for boiled egg 5 also served well. Thank you Luminor.

The food variety is less complete for Luminor hotel compared to Surabaya or Sidoarjo. The room I stayed in was not cool enough.

I stayed here for a short time after driving around for a while. I paid more for an executive room, thinking it would have better facilities than the regular rooms. But there were some issues right from the start. When I arrived, the parking lot was full of people dancing, and they didn't seem to give stay guests priority. There was no concierge or security to direct me to park my car, so I parked in the basement, which was very quiet and dark with no other guests. It was a very unpleasant experience. Next, I got a room that was quite far away. The room was far from the main part of the hotel, and it was in bad shape. There were cement patches on the floor, the air conditioner was loud, and there were spiders and insects in the room. I asked to be moved to a different room. The receptionist said there were no other rooms. They offered me an upgraded room for an additional cost. Intinya "If you want a comfortable rest, you have to pay more." 🙃🙃 okebaik. They double-checked, and it turned out that the room was available. I had to wait a while to check the room's readiness. After they gave me a new room key, I saw that the room was also in bad shape. The wardrobe door didn't work, the fridge was very dirty with drinks from previous guests 😓, and the maintenance was inadequate. Since I was tired, I only focused on resting. Oh, and in the middle of the night, the air conditioner was very noisy. I even woke up several times because of it. It wasn't long before the air conditioner was leaking and dripping onto my shoes. What a disaster! The room and service were disappointing. The receptionist didn't show any empathy for the guests. They didn't ask about my experience during the stay, whether it was fine or if there were problems. They also didn't give me a chance to give feedback. So I'm writing about my experience here. The management needs to make many improvements. At least guests won't feel disappointed because they chose to stay here.

Friendly staff and comfortable, clean bedrooms

The hotel staff is friendly and smiling. The service is good and clean.

Been here for a few days and the service is okay. Friendly and smiling.

Overall, it's the best. The service is good and friendly.

Breakfast menu is not too much. Water in bathroom 011 pools on the floor. AC can't swing. Price is relatively cheap compared to other hotels in Jember area. Staff service is friendly

I took 3 rooms while on vacation staying at the Luminour Hotel in Jember. It was very clean and the rooms were spacious. At that time, the AC in one room was not working, the staff immediately moved quickly to change the room. Thank you, hotel staff. Next time I will stay at the Luminour Hotel in Jember. The price is right for my pocket. The rooms are very spacious.

anyway, it's great....Luminor

Overall pleasant, comfortable, complete breakfast.

A pleasant hotel, every time I visit or transit in Jember I always stay at this hotel. Next there might be an extra bed option for Family, because the executive type room is still quite spacious.

✔️friendly hotel staff. ✔️quite large room for deluxe type. ✔️wide bed. ✔️quite clean room. ✔️clean enough bathroom. ✔️complete tea, coffee, etc. ✖️bath soap, hand soap, shampoo are the same. ✖️broken TV (picture is not clear) ✖️incomplete TV channels. ✖️breakfast menu is not varied enough.

A pleasant experience for the first time staying at Luminor Hotel Jember, the location is not far from the city center, friendly security and staff, varied and delicious restaurant menu, spacious and clean rooms. The facilities provided are in accordance with the price paid. Suitable for a place to rest, transit or vacation. Thank you Luminor Hotel Jember

Lots of koi fish, room and bathroom cleanliness needs to be improved. Breakfast is varied

2 rooms are all hot. Does not match the photo

clean hotel... suitable for vacation had a problem with the AC but it was resolved by the staff who were quick to move to a new room and got a clean room too... the staff were very friendly

Very clean hotel, very friendly staff... I took 3 rooms, but I had a problem with the AC in room 1, but the staff quickly exchanged me for a better room... Thank you, Luminour Hotel, my vacation was really memorable staying here.

I recommend it here. The price is friendly but you get the comfort of the distance to the city center is not too far.