The best hotel in the center of Genteng city. The best thing about this hotel is the food is really delicious. Starting from affordable prices, delicious taste and quite a lot of portions. For other facilities, okay, we have to be fair with affordable room prices. But the most lacking is the readiness of your staff, starting from friendliness to the accuracy of information (I got the wrong information for the sahur meal scheme). That's all, the rest I hope I can stay here again. Thanks Mahkota.

Worst hotel I have ever been to. I don't think you can call this a hotel. Not very clean. Just book a home stay if you want to save money. Do not recommend

I very like to stay here. If I must back to this city, I surely to stay here.

The TV is not smooth even though I have a small child. Please replace it, don't use a satellite dish. The Wi-Fi is also not smooth

The hotel is nice, clean, the food is delicious. The service is okay. I didn't expect to find a hotel like this in a small town. Keep up the quality, Mahkota Genteng Hotel!

I have requested a non-smoking room but the room smells of cigarettes. The AC is not cold even though I am very tired and check in is already late at night. The receptionist is not very careful with the rooms they want to sell.

Comfortable, clean rooms, friendly staff.

With a price per night of less than 300 thousand, the facilities we got were really unexpected. The initial intention was to find a strategic and comfortable transit place because we wouldn't be resting in the hotel room for long. But when we entered the room, masyaAllah, it was beyond expectations. There was an exhaust in the bathroom and in the room. There was also an AC in the room itself. It was also surprising that there was an additional exhaust in the room. Positive thinking might be to anticipate if someone smokes. Hehehe. Eh, but it felt like it was because the AC temperature didn't feel too cold. But for us it was still very comfortable. The room was spacious so we didn't have to worry about having difficulty in praying. The bathroom was also quite spacious. Anyway, I was really satisfied staying here even for one night. Regarding food, because we didn't expect a great menu with the price per night we paid, but for us, the breakfast menu we got was still wow for us. Urap, curry chicken (in my opinion. Hehe), fried tempeh, crackers, black coffee, warm sweet tea, there was bread and various toppings too. This hotel has a swimming pool too.

Hotel in the middle of the city can be used for morning jogging.

For the cheap price this hotel is good and with good service too.

Dekat dengan jalan raya, bersih, dan staff ramah. Namun makanannya kurang bervariasi dan tidak di refill.

The hotel staff was friendly and very helpful during check-in.

The reception staff are friendly and willing to explain about the vehicle entrance and exit, the bathroom facilities are quite satisfactory, lacking toothbrushes and toothpaste, the hot water does not last long, only a few minutes then cold water and the drain is a bit late in entering so it creates puddles first.

The staff are friendly, the receptionist is available 24 hours, access in and out during Ramadan is also through 1 door, the room is quite clean and not too noisy even though it is on the side of the road, breakfast can be replaced with sahur and delivered to the room.

Pelayanan 👍 kamar bersih 24 jam scutity.

Tiap sebulan 1x nginep di sini, sayang ya ga ada family room nya, kendala beda room bangunin anak-anak susah, untuk restoranya menu fav koloke, free sarapan rasa standar, untuk kamar kadang dapet sarung bantal yang bau, tp minta gnti sama masnya,

I've been a subscriber for almost 10 years, everything is okay, just needs renovation to make it better.

3 days in a clean deluxe room from the bathroom + in the room. Sheets + towels every morning replaced. His employees are also friendly. Next stay here again. Enter it for breakfast with more variations such as typical qiqiqiqi tile chicken.

The service is the best, sumpa 1000/10 is really good, Ma'am, the receptionist is the same as the mas, the food is pretty good for stopping by, it's suitable, in my opinion, the main thing is really the best, the service.

Not bad for rest, the pillows are renewed which smell.