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MaxOneHotels.com @ Dharmahusada - Surabaya
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MaxOneHotels.com @ Dharmahusada - Surabaya
Hotels
Preferred Partner
8.6
/10
Very Good
5,886 reviews
What Guests Say About Their Stay
Accessibility (43)
Bedroom (43)
Ambiance (41)
Staff Friendliness (40)
AHMAD Y. H.
8.5
/ 10
Super clean! Impressive. Highly recommended budget hotel
simpletraveller
8.8
/ 10
Stayed at the warmth room. Super nice room with interesting layout and interior design. Big bed, fluffy pillows, two sofas and two TVs. Yes, you read it right. The room has two sofas and two TVs.
Daniel S. T.
9.4
/ 10
Great hotel, the breakfast ok, the environtment also good
Ucik N.
8.5
/ 10
My first time to tried Maxone, number of room is really unique, I was confused looked around the number and when I found it I laugh hard. Overall good. Room ambiances are good, bathroom Ok, bed Ok.
Erick D. P.
8.5
/ 10
Nice hotel for short traveler
In the Area
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Jl. Dharmahusada No.189 Surabaya, Gubeng, Surabaya, Jawa Timur, Indonesia, 60285
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Top picked by Business Traveler
Excellent Cafe
All-You-Can-Eat Breakfast
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Available Room Types in MaxOneHotels.com @ Dharmahusada - Surabaya
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What's around MaxOneHotels.com @ Dharmahusada - Surabaya
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Jl. Dharmahusada No.189 Surabaya, Gubeng, Surabaya, Jawa Timur, Indonesia, 60285
Discover More About MaxOneHotels.com @ Dharmahusada - Surabaya
Location
Staying at MaxOneHotels.com @ Dharmahusada - Surabaya while you're in Gubeng is a smart choice.
From Surabaya Gubeng Station, this hotel is only about 2.1 km.
This hotel is quite easy to reach because it is close to public facilities.
About MaxOneHotels.com @ Dharmahusada - Surabaya
MaxOneHotels.com @ Dharmahusada - Surabaya has all business support facilities for you and your colleagues.
MaxOneHotels.com @ Dharmahusada - Surabaya is the right place to stay for those of you who are on vacation with your family. Enjoy all the entertainment facilities for you and your family.
MaxOneHotels.com @ Dharmahusada - Surabaya Hotel facilities consist of:
1. Percent Black Specialty Coffee Bar-Best Specialty Coffee in Surabaya
2. Cardamom Bistro-Indonesian, Asian, and Indian Cuisine
3. Seikatsu Healthy Burger-Japanese Burger
4. Skycave Rooftop & Lounge-Restaurant and collections of wines-Best view of rooftop-live music entertainment and DJ perform
5. Otto Gelato Bar
6. Max Spa-24 Hours Family Spa
7. Salmano-Middle east cuisine
8. Electric Car Charger
9. Smoking room outdoor with air condition
10. Fish pond and music
If you intend to stay for a long time, MaxOneHotels.com @ Dharmahusada - Surabaya is the right choice. The various facilities available and the good quality of service will make you feel at home.
Splendid service and adequate hotel facilities will make you comfortable staying at MaxOneHotels.com @ Dharmahusada - Surabaya.
Pamper yourself by enjoying spa facilities that provide the best price and quality of service.
The front desk is ready 24 hours to serve the check-in, check-out and other needs. Don't hesitate to contact the reception, we are at your service.
There is a restaurant that serves delicious menus a la MaxOneHotels.com @ Dharmahusada - Surabaya especially for you.
WiFi is available in all public areas of the property to help you stay connected with family and friends.
MaxOneHotels.com @ Dharmahusada - Surabaya is accommodation with good facilities and satisfactory service quality according to most guests.
With adequate facilities, MaxOneHotels.com @ Dharmahusada - Surabaya is the right choice to stay.
All facilities in MaxOneHotels.com @ Dharmahusada - Surabaya
Bar, Cafe and Lounge
Lobby
Exterior
Bedroom
In-room Bathroom
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
- Cafe
- Set menu dinner
- Set menu lunch
- Snacks
- Snack bar
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Porter
Transportation
- Airport transfer
- Area shuttle
- Area shuttle with surcharge
- Limited parking
- Bus/truck parking
- Secure parking
- Valet parking
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
General
- AC
- Family room
- Heater
- Non-smoking room
- Smoking area
In-room Facilities
- Cable TV
- Desk
- Refrigerator
- Shower
- TV
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Accessibilty
- Accessible path of travel
- Disabled access friendly
- Wheelchair accessible
Things to Do
- Spa
- TV lounge
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in MaxOneHotels.com @ Dharmahusada - Surabaya
Important Note
Guests may need to show a negative COVID-19 test result (PCR/antigen swab) upon checking in at the accommodation. Please contact the hotel for further information prior to your arrival.
Document Policy
Upon check-in, you are required to bring ID Card, paspor. The required documents can be in the form of soft copy.
Facility Notice
Lobby, Spa, Restaurant / Bar open for limited number of guests per day from 21-2-2025 to 31-8-2027.
Deposit Policy
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
Document Policy
Upon check-in, you are required to bring ID Card, paspor. The required documents can be in the form of soft copy.
Facility Notice
Lobby, Spa, Restaurant / Bar open for limited number of guests per day from 21-2-2025 to 31-8-2027.
Deposit Policy
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Accommodation charges IDR 70,000/guest for extra breakfast.
Breakfast at the accommodation will be provided from 06:00 - 10:00.
Smoking is allowed only in the designated smoking area.
Pets are not allowed in the accommodation.
WHAT MAKES MAXONE DHARMAHUSADA SO SPECIAL ?
• Coffee that COFFEE LOVER must try! Our Hotel Icon is % by Simply Brew coffee bar (from Bali)
• Seikatsu Japanese style burger
• Cardamom Bistro that serves Indonesian, Indian and South East Asian Food
• High speed internet cover all area (10-15 mbps)
• IP HD digital TV each room (with You Tube)
• Free Shuttle to Galaxy Mall
HOTEL GUEST REGULATION : The below items are prohibited inside the hotel premises : • Animals, Durian Fruit, Electronic equipment for cooking, all sort of Narcotics drugs related, explosive powder, dangerous chemical and any weapon/gun without permit. • The hotel has the right to confiscate the mentioned items if found in guest room without prior notification. • Prostitution practice and human trafficking is prohibited in the hotel. • The hotel authority has the right to ask the guest to leave the hotel premises and will not refund any room charge to the guest caused by the mentioned above violations. Guest is considered aware and acknowledge of the Hotel Regulation the moment that the guest has received hotel’s voucher or confirmation from the hotel.
Airport transfer is available for IDR 250,000/person.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at MaxOneHotels.com @ Dharmahusada - Surabaya | 102 |
Number of floors in MaxOneHotels.com @ Dharmahusada - Surabaya | 10 |
Another facilities in MaxOneHotels.com @ Dharmahusada - Surabaya | Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast |
Frequently asked question in MaxOneHotels.com @ Dharmahusada - Surabaya
What are available facilities at MaxOneHotels.com @ Dharmahusada - Surabaya?
There are top facilites at MaxOneHotels.com @ Dharmahusada - Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at MaxOneHotels.com @ Dharmahusada - Surabaya?
The standard check-in time at MaxOneHotels.com @ Dharmahusada - Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does MaxOneHotels.com @ Dharmahusada - Surabaya provide breakfast?
Yes, MaxOneHotels.com @ Dharmahusada - Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in MaxOneHotels.com @ Dharmahusada - Surabaya
Traveloka (5,886)
8.6
Very Good
From 5,886 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.2
Location
8.7
Service and Facilites
8.5
People often mention about MaxOneHotels.com @ Dharmahusada - Surabaya
All
Bedroom (40)
Accessibility (35)
Distance to City Center (33)
Staff Friendliness (32)
Ambiance (29)
Bathroom (28)
Surroundings (26)
Room Space (23)
Check-in/out Time (20)
Hotel Area (19)
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Traveler Reviews MaxOneHotels.com @ Dharmahusada - Surabaya
Number of reviews per page
20
40
Customer reviews
R***a
7.5
/10
Reviewed 5 day(s) ago
When we want to check in with family. Security is busy helping parking. Security is busy playing with mobile phones and ignores their guests. Hopefully it will be an evaluation material for management, especially for front line staff. Thank you.
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A***a
Leisure
10.0
/10
Reviewed 6 day(s) ago
get a suitable and attractive room and strategic location to get to your destination
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F***s
Staycation
10.0
/10
Reviewed 2 week(s) ago
The hotel is very suitable for families, clean and comfortable.
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Firdha R.
Medical
9.7
/10
Reviewed 2 week(s) ago
Strategic hotel near the hospital, the food is delicious especially the lamb and avocado coffee.
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Accommodation's Reply
29 Mar 2025
Warm Greetings Sir/Madam. Max Greet You a good Day Today. Thank you for your trust in choosing maxone dharmahusada Surabaya as your preferred accommodation in Surabaya City. On behalf of the Management of maxone dharmahusada, we would like to thank you for the positive reviews that have been submitted by Sir/Madam. We greatly hope to welcome Sir/Madam to maxone dharmahusada Surabaya
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D***i
Business
9.4
/10
Reviewed 4 week(s) ago
The check-in and check-out process is very easy, supported by friendly staff, the hotel's location is quite strategic in the middle of the city with easy transportation access.
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Accommodation's Reply
29 Mar 2025
Warm Greetings Sir/Madam. Max Greet You a good Day Today. Thank you for your trust in choosing maxone dharmahusada Surabaya as your preferred accommodation in Surabaya City. On behalf of the Management of maxone dharmahusada, we would like to thank you for the positive reviews that have been submitted by Sir/Madam. We greatly hope to welcome Sir/Madam to maxone dharmahusada Surabaya
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EE
Evan E. L.
Staycation
8.4
/10
Reviewed 5 week(s) ago
MaxOne Hotel Dharmahusada boasts a strategic location, making it convenient for travelers. However, parking can be quite limited, especially during peak seasons. Upon entering the lobby, I noticed it was rather warm, as the air conditioning had just been turned on.
The hotel staff were exceptionally friendly, always greeting guests with a smile. Check-in and check-out processes were swift and efficient, which was a pleasant surprise after reading some reviews that mentioned lengthy check-out times.
The room was decent, although the lighting was a bit dim. The bed was comfortable, with four pillows, thick, clean, and cool sheets, and the air conditioning worked perfectly. However, the room's cleanliness and maintenance left something to be desired. The shower appeared dirty, and during a rainstorm, water leaked through the wall above the window, dripping throughout the night. Additionally, the room wasn't very soundproof, as noise from other rooms and the street was easily audible.
To ensure a smooth experience, I highly recommend recording the room's condition upon arrival and before checking out. This will serve as evidence that the room was clean and in good order when you arrived and when you left.
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+4
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Accommodation's Reply
29 Mar 2025
Warm greetings Mr Evan L
Max Greet You A Good Day Today
We would like to thank you for your trust in staying at MAXONE Dharmahusada Surabaya.
In connection with your review, we, MAXONE Dharmahusada management, apologize for the inconvenience of your experience during your stay. Of course this will be our priority to provide better service to guests.
On behalf of the management of MAXONE Dharmahusada Surabaya, we would like to express our sincere thanks for the positive review from you, sir/madam, this input will increase our enthusiasm in providing the best service to all guests.
We really hope to be able to welcome you to MAXONE Dharmahusada Surabaya
m***s
8.5
/10
Reviewed 5 week(s) ago
Okay, the staff is friendly and pleasant.
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Accommodation's Reply
29 Mar 2025
Warm Greetings Sir/Madam. Max Greet You a good Day Today. Thank you for your trust in choosing maxone dharmahusada Surabaya as your preferred accommodation in Surabaya City. On behalf of the Management of maxone dharmahusada, we would like to thank you for the positive reviews that have been submitted by Sir/Madam. We greatly hope to welcome Sir/Madam to maxone dharmahusada Surabaya
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EK
Eko K.
Staycation
10.0
/10
Reviewed 5 week(s) ago
Stayed 2 nights. Early fasting time. Quite satisfied/comfortable.👍
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Accommodation's Reply
29 Mar 2025
Warm Greetings Mr. Eko. Max Greet You a good Day Today. Thank you for your trust in choosing maxone dharmahusada Surabaya as your preferred accommodation in Surabaya City. On behalf of the Management of maxone dharmahusada, we would like to thank you for the positive reviews that have been submitted by you. We greatly hope to welcome you to maxone dharmahusada Surabaya
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P***e
7.9
/10
Reviewed 6 week(s) ago
I got an electric shock when I turned on the light. I slipped because the AC was leaking so the floor was wet. The bed cover was stained and torn. The room was not very clean. There were stains and dust.
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M***d
Staycation
9.6
/10
Reviewed 6 week(s) ago
Everything is good, only breakfast needs to be more varied, I've been to Surabaya twice and stayed here.
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Accommodation's Reply
29 Mar 2025
Warm Greetings Sir/Madam. Max Greet You a good Day Today. Thank you for your trust in choosing maxone dharmahusada Surabaya as your preferred accommodation in Surabaya City. On behalf of the Management of maxone dharmahusada, we would like to thank you for the positive reviews that have been submitted by Sir/Madam. We greatly hope to welcome Sir/Madam to maxone dharmahusada Surabaya
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BY
Bitra Y.
Leisure
6.8
/10
Reviewed 7 week(s) ago
The Front Office staff is not friendly and not very helpful. The sheets, towels are already faded even though the room is not cheap, there is no ironing facility, the room floor is cracked, the wifi is often low speed.
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Accommodation's Reply
01 Mar 2025
Warm greetings Mr. Bitra. Max Greet You a good Day Today. We would like to thank you for your trust in staying at maxone dharmahusada Surabaya. In connection with your review, we, the management of maxone dharmahusada, apologize for the inconvenience of your experience during your stay. Of course this will be our priority to be better in providing services to guests. On behalf of the management of maxone dharmahusada Surabaya, we would like to thank you for your positive review, this input will increase our enthusiasm in providing the best service for all guests. We greatly hope to be able to welcome you at maxone dharmahusada Surabaya
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E***k
Staycation
8.2
/10
Reviewed 7 week(s) ago
The vibes is unique and the ambience is good
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Accommodation's Reply
01 Mar 2025
Warm Greetings Sir/Madam. Max Greet You a good Day Today. Thank you for your trust in choosing maxone dharmahusada Surabaya as your preferred accommodation in Surabaya City. On behalf of maxone dharmahusada Management, we would like to thank you for the positive reviews that have been submitted by Sir/Madam. We greatly hope to welcome Sir/Madam to maxone dharmahusada Surabaya
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D***y
Staycation
10.0
/10
Reviewed 8 week(s) ago
Staff is very friendly and very helpful
very comfortable staying in this hotel
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Accommodation's Reply
01 Mar 2025
Warm Greetings Sir/Madam. Max Greet You a good Day Today. Thank you for your trust in choosing maxone dharmahusada Surabaya as your preferred accommodation in Surabaya City. On behalf of the Management of maxone dharmahusada, we would like to thank you for the positive reviews that have been submitted by Sir/Madam. We greatly hope to welcome Sir/Madam to maxone dharmahusada Surabaya
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D***y
Staycation
10.0
/10
Reviewed 8 week(s) ago
Very enjoyable
very comfortable
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Accommodation's Reply
01 Mar 2025
Warm Greetings Sir/Madam. Max Greet You a good Day Today. Thank you for your trust in choosing maxone dharmahusada Surabaya as your preferred accommodation in Surabaya City. On behalf of maxone dharmahusada Management, we would like to thank you for the positive reviews that have been submitted by Sir/Madam. We greatly hope to welcome Sir/Madam to maxone dharmahusada Surabaya
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E***a
8.7
/10
Reviewed 8 week(s) ago
The price is quite cheap, it's good, I've been back and forth to this hotel every time I go to Surabaya, but for my bf, the menu is just the same, not much, and in my opinion the taste is lacking, but it goes back to taste.
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Accommodation's Reply
01 Mar 2025
Warm Greetings Sir/Madam. Max Greet You a good Day Today. Thank you for your trust in choosing maxone dharmahusada Surabaya as your preferred accommodation in Surabaya City. On behalf of the Management of maxone dharmahusada, we would like to thank you for the positive reviews that have been submitted by Sir/Madam. We greatly hope to welcome Sir/Madam to maxone dharmahusada Surabaya
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T***i
Business
10.0
/10
Reviewed 8 week(s) ago
The receptionist was very helpful in the process and when needed. The staff at breakfast were also responsive. The cleanliness of the room was good and well maintained, the AC was smooth and cold. Only the placement of the room number is on the floor, not on the door like most hotels so for me who was a first timer to MaxOne, I was a little confused looking for a room. Not a drawback, just a heads up for guests who will stay to be more careful in looking at the room number on the floor in front of the room door. Thank you MaxOne 🫶
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Accommodation's Reply
01 Mar 2025
Warm Greetings Sir/Madam. Max Greet You a good Day Today. Thank you for your trust in choosing maxone dharmahusada Surabaya as your preferred accommodation in Surabaya City. On behalf of the Management of maxone dharmahusada, we would like to thank you for the positive reviews that have been submitted by Sir/Madam. We greatly hope to welcome Sir/Madam to maxone dharmahusada Surabaya
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G***t
Business
8.2
/10
Reviewed 10 week(s) ago
Strategic location close to destination
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W***i
Staycation
10.0
/10
Reviewed 10 week(s) ago
Comfortable hotel near the city and culinary. Will request again if I go to Surabaya to stay here.
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Accommodation's Reply
03 Feb 2025
Max Greet You a good Day Today. Thank you for your trust in choosing MaxOne Hotel Dharmahusada Surabaya as your preferred accommodation in Surabaya City. On behalf of the Management of MaxOne Hotel Dharmahusada, we would like to thank you for the positive reviews that have been submitted by you. We greatly hope to welcome you to MaxOne Hotel Dharmahusada Surabaya
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A***d
Staycation
10.0
/10
Reviewed 11 week(s) ago
Good, helpful staff, clean room, cool AC, smooth wifi
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Accommodation's Reply
03 Feb 2025
Max Greet You a good Day Today. Thank you for your trust in choosing MaxOne Hotel Dharmahusada Surabaya as your preferred accommodation in Surabaya City. On behalf of the Management of MaxOne Hotel Dharmahusada, we would like to thank you for the positive reviews that have been submitted by you. We greatly hope to welcome you to MaxOne Hotel Dharmahusada Surabaya
See original
luky p.
Business
10.0
/10
Reviewed 11 week(s) ago
Very memorable first experience staying there. Will always be the first choice when traveling for business to stay there
See original
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Accommodation's Reply
30 Jan 2025
Max Greet You A Good Day Today
We would like to thank you for your trust in staying at MaxOne Hotel Dharmahusada Surabaya.
In connection with your review, we, the management of MaxOne Hotel Dharmahusada Surabaya, apologize for the inconvenience of your experience during your stay. Of course this will be our priority to provide better service to guests.
On behalf of the management of MaxOne Hotels Dharmahusada Surabaya, we would like to express our gratitude for the positive review from you, sir/madam, this input will increase our enthusiasm in providing the best service to all guests.
We really hope to be able to welcome you to MaxOne Hotel Dharmahusada Surabaya
Number of reviews per page
20
40
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